AI Chatbot by Elfsight
AI Chatbot by Elfsight answers website visitors using a business’s own content, captures leads, and can guide people toward bookings or purchases. Small-business owners and service teams use it to handle enquiries when staff are unavailable.
One of 175 tools in Chatbots & Assistants
Who it's for
- Small-business owners who handle customer support themselves and want website enquiries answered outside staffed hours.
- Sales and lead-generation teams that want a website chat to collect visitor contact details and what they are asking about.
- Businesses using a listed website platform such as Wix, WordPress, Shopify, or Squarespace that want to add a chatbot widget without a developer.
Not the right fit if…
- Teams building complex multi-step chatbot workflows: the page says this is not a tool for that and points to Voiceflow and Botpress.
- Teams that need the agent to look up individual order status: the page's example says it cannot see the status of individual orders.
How it fits your workflow
Enter a website address to create an agent, then provide or refine its knowledge with website content, files, FAQs, question-and-answer pairs, and text. Set its role, tone, and plain-language rules for how it should respond.
Add the widget to a website using a snippet in the platform's settings. The agent answers visitors from its supplied knowledge, can capture contact details and support bookings or sales, and can offer a contact option when it cannot resolve a question.
Review saved conversations, summaries, captured leads, and unanswered questions in the dashboard. Add missing information to the knowledge base to address questions the agent could not answer.
Pricing
Free: Free plan includes 50 messages per month, requires no card at sign-up, and has no trial end date.
Free
$0/mo
- · 50 messages per month
- · No credit card required at sign-up
- · No trial countdown
Basic
$5/mo
- · 300 messages per month
Pro
$10/mo
- · 1,000 messages per month
Premium
$20/mo
- · 3,000 messages per month
Prices checked on Oct 22, 2026 from the vendor's site. They can change; confirm before you buy.
Key features
- Automatic setup from a website
- Enter a website address to create an AI agent that learns from the site's content.
- Knowledge base
- Provide website content, files, FAQs, question-and-answer pairs, and free text for the agent to use. When it cannot answer from that information, it tells the visitor and logs the question.
- Agent profile and behavior rules
- Set the agent's role, tone, behavior, and plain-language rules, including topics it should avoid or when it should offer a handoff to a person.
- Lead capture and bookings
- The agent can collect visitor contact details and help move conversations toward enquiries, bookings, or purchases.
- Chat history, leads, and analytics
- Review conversations, automatic summaries, the pages where chats started, captured leads, and questions the agent could not answer.
- Widget customization and display rules
- Customize themes, colors, fonts, corners, background, and placement; use a no-code editor or custom CSS, and choose which pages display the widget.
Works with
- Website platforms
- WhatsApp, Instagram, Email, and Messenger
Limitations to know
- The page says the product is not designed for building complex multi-step workflows.
- In an example, the agent cannot see the status of individual orders and therefore cannot report where a specific order is.
Alternatives to consider
-
ChatBuild AI
Choose it if you want a chatbot trained on your documents and content with no-code deployment and one-click embedding.
-
Wonderchat
Choose it if you want an AI concierge described as answering with citations and serving SaaS, industrial, healthcare, or e-commerce teams.
-
ChatFast
Choose it if you want source citations and conversation summaries alongside lead capture and escalation to people.
Getting started
- Enter your website address to create the agent.
- Set up its profile, knowledge, and behavior rules.
- Add the widget to your website using the installation method for your platform.
Frequently asked questions
Will it make things up about my business?
The page says the agent answers from the business's website, files, and supplied answers. When it cannot answer, it says so and logs the gap rather than guessing.
What happens when it cannot help?
It tells the visitor and can offer a contact card with WhatsApp, call, or email options. The question and conversation are also recorded as a knowledge gap.
Do I need a developer?
No. The page says installation involves pasting a snippet into website settings, which on most website builders is a settings field rather than a code editor.
Is it really free?
A free plan is available with a monthly message allowance, no card at sign-up, and no trial end date. The page lists 50 messages per month.
What if my website does not say much?
You can add files, question-and-answer pairs, and free text blocks. The gaps list can show what visitors ask that is missing from the supplied information.
Can I turn it off?
The page says you can remove the code or pause the widget from your account, with no contract or notice period.