Botsonic
Overview
Botsonic
Botsonic is an AI chatbot solution designed to help businesses automate customer interactions by scanning websites, files, and help centers to handle up to 70% of customer queries instantly. It supports over 50 languages and integrates across multiple channels such as web, WhatsApp, SMS, and social media. The platform is trusted by over 5,000 teams and serves various industries including education, real estate, healthcare, retail, hospitality, and travel. Botsonic empowers companies to deliver authentic, factually accurate, and verifiable responses, enhancing customer experience and operational efficiency. It also offers employee support automation to improve workplace efficiency and morale.
Botsonic is a groundbreaking no-code platform for creating custom AI chatbots, leveraging generative AI to empower businesses with intelligent customer engagement tools. It democratizes AI technology, enabling users to build ChatGPT-like chatbots trained on their own data, without any coding knowledge. The platform stands out with its easy-to-use drag-and-drop interface, AI-powered understanding for accurate responses, omnichannel integration, and 24/7 customer service capabilities. Unlike traditional chatbots, Botsonic offers personalized, natural language conversations, making customer interactions feel more human-like. It provides versatile plans to suit every budget, ensuring accessibility for businesses of all sizes.
Key Features
Automatic Data Training
Uploads and scans your website, files (PDF, Word, Excel), and platforms like Google Drive, Confluence, and Notion to instantly train your AI agent.
Multilingual Support
Supports customer interactions in over 50 languages to serve global audiences effectively.
Customizable Chatbot Appearance
Allows personalization of chatbot style including logos, color schemes, and conversational tone to match brand identity.
Omnichannel Integration
Integrates with web, WhatsApp, Facebook Messenger, Slack, Zapier, SMS, and other platforms for unified customer engagement.
Real-Time Monitoring and Analytics
Provides instant insights and performance data to track conversations, measure resolutions, and optimize customer satisfaction metrics.
Seamless Live Agent Handoff
Enables smooth transition to human agents for handling complex queries beyond AI capabilities.
AI-Enhanced Conversational Commerce
Delivers personalized product recommendations, supports transactions, upsells services, and generates high-quality leads.
Security and Compliance
Includes AES-256 encryption, data segregation, audit logs, custom data retention policies, SOC 2 Type II, GDPR, and HIPAA compliance.
Model Agnostic AI Routing
Uses a proprietary GPT Router to dynamically route requests between multiple AI models for speed, quality, and reliability.
Use Cases
Education - Virtual Campus Copilot
Helps students navigate course options, registration, and campus resources to improve the student experience.
Real Estate - AI Property Assistant
Provides instant property details, schedules viewings, and offers personalized buying advice to enhance sales efficiency.
Healthcare - Virtual Health Advisor
Offers patients treatment information, appointment scheduling, and prescription management to elevate patient care.
Retail - AI Shopping Assistant
Revolutionizes online shopping with personalized recommendations, transaction handling, and post-purchase support.
Hospitality - Concierge AI Copilot
Manages bookings, answers FAQs about amenities, and provides local recommendations for guests.
Travel - Interactive Travel Planner
Assists travelers with planning, real-time itinerary adjustments, and local insights for seamless experiences.
Employee Support Automation
Enables instant access to HR and company resources, accelerates onboarding, automates workflows, and supports employees in their native language.
Benefits
Pricing
Botsonic offers a free plan allowing users to build and deploy AI chatbots without requiring a credit card.
Free Plan
Free - No credit card required- Create and train AI chatbots
- Basic integrations and multilingual support
Integrations
Google Drive, Confluence, Notion
Sync data directly from these platforms to train your AI agent.
WhatsApp, Facebook Messenger, Slack, SMS
Connect your chatbot to popular messaging platforms for omnichannel customer engagement.
Zapier
Automate workflows by integrating Botsonic with thousands of other apps.
Limitations
Discover what this AI tool can do for you
FAQs
How quickly can I set up a Botsonic chatbot?
You can create, train, customize, and embed your AI chatbot on your website in under five minutes.
Does Botsonic support multiple languages?
Yes, Botsonic supports over 50 languages to serve global customers effectively.
Is my data secure with Botsonic?
Yes, Botsonic uses AES-256 encryption, data segregation, audit logs, and complies with SOC 2 Type II, GDPR, and HIPAA standards to ensure data security and privacy.
Quick Start
- 1 Step 1: Import your data by uploading files or syncing from platforms like Google Drive, Confluence, and Notion.
- 2 Step 2: Train your AI agent instantly on your uploaded data and support content.
- 3 Step 3: Customize the chatbot’s behavior and appearance to match your brand identity.
- 4 Step 4: Embed the chatbot widget on your website for instant AI-powered support.
Support
Documentation
Access detailed guides and resources on the Writesonic website.
Email Support
Contact support via the Writesonic contact page for assistance.
Trust Center
Visit the Writesonic Trust Center for security and compliance information.
Security
API
No specific API documentation mentioned in the provided content.
No rate limit information available.