TunedChat
TunedChat answers business phone calls with an AI assistant trained on a company’s website and custom instructions. Clinics, restaurants, service providers, and other businesses can use it to handle inquiries, bookings, and lead calls around the clock.
Who it's for
- Medical clinics that want an assistant to handle appointment calls and questions.
- Restaurants and appointment-based service businesses that want calls about reservations, orders, or scheduling answered.
- Small business teams in home services, law, real estate, or auto services that want to capture leads or handle routine caller inquiries.
How it fits your workflow
Enter a business website, which TunedChat reads to learn about the business, including its services, hours, and FAQs. Add custom information or question-and-answer pairs as needed.
Choose a voice, set a greeting, and add instructions. Test the assistant in a browser before connecting it to calls.
Get a new phone number or forward an existing number. The assistant answers calls, can take messages or transfer callers when it does not know an answer, and provides call recordings and transcripts.
Pricing
Free: The page says TunedChat is free to try and requires no credit card. It also links to pricing, but does not provide plan prices or details.
The vendor doesn't publish prices. Check with TunedChat directly.
Prices checked on Nov 3, 2026 from the vendor's site. They can change; confirm before you buy.
Key features
- 24/7 call answering
- The AI assistant answers business calls around the clock, including when staff are unavailable.
- Website-based business knowledge
- TunedChat reads a business website to learn about its services, hours, pricing, and FAQs. Businesses can also add custom information and question-and-answer pairs.
- Voice and greeting customization
- Users can choose from eight voices, set the assistant’s greeting, and add custom instructions.
- Browser testing
- Users can test the assistant in their browser before using it to answer calls.
- Call recordings and transcripts
- The product records and transcribes calls so businesses can review what callers asked and how the assistant responded.
- Message taking and human transfers
- When the assistant does not know an answer, it can offer to take a message or transfer the caller to a human. TunedChat tracks these knowledge gaps.
Works with
- ElevenLabs
- OpenAI
Getting started
- Enter your business website for TunedChat to read.
- Choose a voice, set the greeting, add custom instructions, and test the assistant in your browser.
- Get a new phone number or forward your existing number to start answering calls.
Frequently asked questions
How natural does the AI sound?
TunedChat says it uses AI voices from ElevenLabs and OpenAI and that most callers cannot tell they are speaking to an AI.
Can I use my existing phone number?
Yes. You can forward your existing number to your TunedChat assistant or get a new local number.
How does the AI know about my business?
It reads your website to learn about services, hours, pricing, and FAQs. You can also add custom information and question-and-answer pairs.
What happens if someone asks something the AI does not know?
The AI can offer to take a message or transfer the caller to a human. TunedChat tracks knowledge gaps so you can add answers.
Can I test the voice assistant before buying?
Yes. You can talk to the assistant in your browser to hear how it sounds and responds.