Affiliatepartner-freshmarketer
Freshmarketer (by Freshworks) is an AI-powered marketing automation platform that helps businesses attract, nurture, and convert leads across email, SMS, WhatsApp, social channels and web, using AI-driven segmentation, lead scoring, chatbots, and multichannel journeys.
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Quick Overview
Best for: Marketing
What it does
Marketing software for decision-makers comparing workflow fit and alternatives.
Best fit
Marketing
Pricing snapshot
Freemium from Starting at $15
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Affiliatepartner-freshmarketer
Freshmarketer is an AI-powered marketing automation platform from Freshworks designed to help businesses accelerate their sales pipeline and improve marketing ROI. The platform supports multichannel engagement (email, SMS, WhatsApp, social), custom landing pages, web forms and AI chatbots to capture leads and convert them into sales. It offers unified first-party customer data, AI-driven lead scoring and predictive segmentation, plus automation to build always-on, cross-channel journeys for nurturing leads, recovering abandoned carts, driving repeat purchases and improving retention. Freshmarketer is positioned for business users and marketing teams and includes migration support and integrations through the Freshworks Marketplace.
Freshmarketer (by Freshworks) is an AI-powered marketing automation platform that helps businesses attract, nurture, and convert leads across email, SMS, WhatsApp, social channels and web, using AI-driven segmentation, lead scoring, chatbots, and multichannel journeys.
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Claim this listingKey Features
Freddy AI for marketing
AI-powered assistant for marketing that delivers insights and content to launch personalized campaigns faster.
Predictive & behavioral segmentation
Use predictive segmentation and behavioral signals to identify the right audience for each campaign.
Multichannel engagement
Engage customers across email, SMS, WhatsApp and social channels from a single platform.
Conversational marketing (AI chatbots)
Build intelligent chatbots to capture leads and accelerate sales on your website.
Real-time customer journeys
Create automated cross-channel journeys and always-on flows to nurture leads and drive business outcomes.
Performance analytics & CRO
Analyze campaign and website performance to improve conversion rates and measure ROI.
Migration & integrations
Dedicated onboarding team for frictionless migration of contacts, campaigns and historical data, plus support for 1000+ apps via the Freshworks Marketplace.
Pricing
21-day free trial; no credit card required.
All features
Starting at $15- Access to platform features (per marketing page copy)
- Includes multichannel engagement and AI features
Use Cases
Lead capture and qualification
Capture leads through landing pages, web forms and chatbots, then use AI-driven lead scoring and predictive segments to prioritize sales-ready leads.
Nurture and convert leads
Build automated multichannel journeys to nurture prospects, recover abandoned carts, and drive repeat purchases and retention.
Multichannel campaign orchestration
Coordinate email, SMS, WhatsApp and social campaigns from a single platform to maximize reach and engagement.
Performance optimization
Use analytics and conversion rate optimization (CRO) tools to analyze campaign and website performance and improve conversion rates.
Integrations
Freshworks Marketplace
Integrate with any of 1000+ apps available in the Freshworks Marketplace to extend platform capabilities.
Freshsales Suite (CRM)
Bring marketing and sales together with Freshsales Suite to share customer context and drive revenue.
Benefits
Limitations
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Frequently Asked Questions
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Getting Started
- 1 Step 1: Start a free trial (21 days) or request a demo.
- 2 Step 2: Work with the dedicated onboarding team to migrate contacts, campaigns, and historical data free of cost.
- 3 Step 3: Connect apps from the Freshworks Marketplace (1000+ apps) and configure multichannel campaigns and journeys.
Support
Contact sales at [email protected] for demo and purchase inquiries.
docs
Support & Success and training resources are available via Freshworks support pages (Support, Training & Certification).
demo
Request a product demo directly from the site.
API
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