socialplaces-io

socialplaces-io

Social Places is a multi-location marketing platform that centralizes listings, reputation, social, ads, bookings and AI insights for multi-location brands, combining software, AI and a managed service to run local marketing at scale.

socialplaces-io is marketing software teams evaluate for marketing. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Paid Enterprise 70/100
#72 in Marketing (72 tools)
Added 1 year ago
Data reviewed Jul 15, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Marketing

What it does

Marketing software for decision-makers comparing workflow fit and alternatives.

Best fit

Marketing

Pricing snapshot

Paid from Contact Social Places for pricing

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socialplaces-io

Social Places is a SaaS platform and managed service for multi-location brands that centralizes local marketing functions — listings, reputation, social, paid local ads, bookings and AI insights — into one workspace. The product offers modular functionality (listings management, store locators, reputation CRM, social publishing, local ads, bookings and reporting) and pairs the software with an optional managed team that executes strategy and rollouts for clients. The site highlights enterprise-scale usage (trusted to manage 30,000+ locations), AI-powered capabilities (AI Reports & Insights, AI-drafted replies, AI citations), and analytics tailored per stakeholder.

A franchise marketing agency offering multi-location software solutions for online presence management.

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Key Features

Listings Management

Sync hours, photos and business info across 50+ platforms and protect listings from rogue edits; updates go live across Google, Apple, social and AI assistants.

Store Locator

Creates an SEO page for every location (local pages live across the website for each location).

AI Local Pages (Coming soon)

A planned feature to create hyper-local pages for every location (marked 'Coming soon' on the site).

Reputation (CRM & Reviews)

Central inbox to monitor and reply to reviews, comments and messages across platforms with AI-suggested replies and sentiment analysis.

Customer Feedback Forms

Branded feedback journeys at every touchpoint to collect customer feedback (listed under Reputation features).

Brand Listening

Track mentions and sentiment across the web to monitor brand visibility and reputation.

Social Publishing

One content calendar for every location to manage social posts and engagement.

Local Ads (Geo-targeted)

Geo-targeted paid media intended to prove ROI for local campaigns (Local Boost / Local Ads module).

Asset Library

Approved brand assets stored centrally for use across locations and campaigns.

Bookings (Commission-free reservations)

Booking module that supports commission-free reservations.

MyHub & Briefing

Central briefing and task routing (structured briefs, routed & tracked) and a hub for stakeholders.

AI Reports & Insights

Auto-generated AI summaries and live reports per stakeholder with natural-language explanations of changes and recommended actions.

Pricing

Custom / Contact Sales

Contact Social Places for pricing
  • Modular licensing: buy a single module or run all modules under one account
  • Managed service options available

Use Cases

Centralize location listings

Update hours, photos and offers once and push changes across Google, Apple, social and other platforms to keep local profiles accurate.

Reputation management at scale

Aggregate reviews, comments and messages from all locations into a single inbox and use AI-suggested replies to increase response efficiency and consistency.

Localized marketing and paid media

Run geo-targeted local ad campaigns and publish localized social content via one calendar per location to drive local discovery and ROI.

Bookings and customer journeys

Manage commission-free reservations and branded feedback journeys to improve conversions and collect customer feedback.

Automated reporting and AI insights

Use AI-generated reports and insights tailored to stakeholders (CMO, ops lead, franchisee) to surface what changed, why, and recommended actions.

Integrations

Google Business / Google Maps

Syncs listings and updates to Google profiles (listed as Synced Google Business and cited metrics).

Apple Maps

Synchronizes location data to Apple Maps (page lists Apple Maps as up to date for locations).

Facebook

Syncs location information and social content to Facebook pages.

AI platforms (ChatGPT, Gemini, Claude)

Tracks AI citations and visibility (ChatGPT, Gemini and Claude cited on the site as sources that 'cite' locations).

Benefits

Ensure consistent and up-to-date location information across 50+ platforms and major directories (Google, Apple, Facebook, etc.).
Handle all reviews, comments and messages from every platform in one inbox with AI-drafted, on-brand replies to save time.
Receive automated AI-written reports and visibility insights that explain changes and prioritize local actions for stakeholders.
Combine software with a managed service to execute strategy, rollouts and ongoing operations for multi-location brands.
High customer retention demonstrated by a reported 97% renewal rate and management of 30,000+ locations.

Limitations

Some AI features are listed as 'Coming soon' (e.g., AI Local Pages, AI Visibility), so those capabilities may not yet be available.
No public pricing or self-serve price tiers are listed on the site; pricing is available by contacting sales.

Frequently Asked Questions

No verified FAQs are available.

Getting Started

  1. 1 Book a demo via the website (Book a demo →) to see modules and network overview.
  2. 2 Choose modules: buy a single module or run the full suite under one login, one team and one bill.
  3. 3 Onboard with Social Places' software and optionally engage their managed service to implement listings, reputation, social and ads at scale.

Support

email

Support: [email protected] (please email support to log a ticket)

sales email

Sales enquiries: [email protected]; Book a demo via site contact

phone

Office phone numbers listed for San Francisco, London, Cape Town and Sydney on the site

blog & resources

Product updates, blog articles, industry news and publications available on the site's Resources section

API

Available: No

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