socialplaces-io
Social Places is a multi-location marketing platform that centralizes listings, reputation, social, ads, bookings and AI insights for multi-location brands, combining software, AI and a managed service to run local marketing at scale.
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Quick Overview
Best for: Marketing
What it does
Marketing software for decision-makers comparing workflow fit and alternatives.
Best fit
Marketing
Pricing snapshot
Paid from Contact Social Places for pricing
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socialplaces-io
Social Places is a SaaS platform and managed service for multi-location brands that centralizes local marketing functions — listings, reputation, social, paid local ads, bookings and AI insights — into one workspace. The product offers modular functionality (listings management, store locators, reputation CRM, social publishing, local ads, bookings and reporting) and pairs the software with an optional managed team that executes strategy and rollouts for clients. The site highlights enterprise-scale usage (trusted to manage 30,000+ locations), AI-powered capabilities (AI Reports & Insights, AI-drafted replies, AI citations), and analytics tailored per stakeholder.
A franchise marketing agency offering multi-location software solutions for online presence management.
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Claim this listing for $29Key Features
Listings Management
Sync hours, photos and business info across 50+ platforms and protect listings from rogue edits; updates go live across Google, Apple, social and AI assistants.
Store Locator
Creates an SEO page for every location (local pages live across the website for each location).
AI Local Pages (Coming soon)
A planned feature to create hyper-local pages for every location (marked 'Coming soon' on the site).
Reputation (CRM & Reviews)
Central inbox to monitor and reply to reviews, comments and messages across platforms with AI-suggested replies and sentiment analysis.
Customer Feedback Forms
Branded feedback journeys at every touchpoint to collect customer feedback (listed under Reputation features).
Brand Listening
Track mentions and sentiment across the web to monitor brand visibility and reputation.
Social Publishing
One content calendar for every location to manage social posts and engagement.
Local Ads (Geo-targeted)
Geo-targeted paid media intended to prove ROI for local campaigns (Local Boost / Local Ads module).
Asset Library
Approved brand assets stored centrally for use across locations and campaigns.
Bookings (Commission-free reservations)
Booking module that supports commission-free reservations.
MyHub & Briefing
Central briefing and task routing (structured briefs, routed & tracked) and a hub for stakeholders.
AI Reports & Insights
Auto-generated AI summaries and live reports per stakeholder with natural-language explanations of changes and recommended actions.
Pricing
Custom / Contact Sales
Contact Social Places for pricing- Modular licensing: buy a single module or run all modules under one account
- Managed service options available
Use Cases
Centralize location listings
Update hours, photos and offers once and push changes across Google, Apple, social and other platforms to keep local profiles accurate.
Reputation management at scale
Aggregate reviews, comments and messages from all locations into a single inbox and use AI-suggested replies to increase response efficiency and consistency.
Localized marketing and paid media
Run geo-targeted local ad campaigns and publish localized social content via one calendar per location to drive local discovery and ROI.
Bookings and customer journeys
Manage commission-free reservations and branded feedback journeys to improve conversions and collect customer feedback.
Automated reporting and AI insights
Use AI-generated reports and insights tailored to stakeholders (CMO, ops lead, franchisee) to surface what changed, why, and recommended actions.
Integrations
Google Business / Google Maps
Syncs listings and updates to Google profiles (listed as Synced Google Business and cited metrics).
Apple Maps
Synchronizes location data to Apple Maps (page lists Apple Maps as up to date for locations).
Syncs location information and social content to Facebook pages.
AI platforms (ChatGPT, Gemini, Claude)
Tracks AI citations and visibility (ChatGPT, Gemini and Claude cited on the site as sources that 'cite' locations).
Benefits
Limitations
Frequently Asked Questions
No verified FAQs are available.
Getting Started
- 1 Book a demo via the website (Book a demo →) to see modules and network overview.
- 2 Choose modules: buy a single module or run the full suite under one login, one team and one bill.
- 3 Onboard with Social Places' software and optionally engage their managed service to implement listings, reputation, social and ads at scale.
Support
Support: [email protected] (please email support to log a ticket)
sales email
Sales enquiries: [email protected]; Book a demo via site contact
phone
Office phone numbers listed for San Francisco, London, Cape Town and Sydney on the site
blog & resources
Product updates, blog articles, industry news and publications available on the site's Resources section
API
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