socialplaces-io
Social Places is a multi-location franchise marketing agency offering a comprehensive platform to manage online presence, including listings, reputation, social ads, bookings, listening, journeys, and local pages tailored for franchise businesses.
socialplaces-io is marketing software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Business Operations
What it does
Marketing software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
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socialplaces-io
Social Places provides a robust marketing platform designed specifically for multi-location brands and franchises. It helps businesses revolutionize their online presence by managing local SEO, reputation, social media content, advertising, bookings, and customer feedback across hundreds or thousands of locations. The platform offers a fully managed service with free onboarding, data cleansing, listings claiming, and dedicated client success support. Trusted by over 17,000 businesses across 40 countries, Social Places serves diverse industries including banking, retail, restaurants, healthcare, automotive, and more.
A franchise marketing agency offering multi-location software solutions for online presence management.
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Claim this listingKey Features
Listings Management
Set up and manage listings across multiple platforms with local SEO, duplicate suppression, rogue page finder, and a location management dashboard.
Reputation Management
Manage reviews and reputation at scale with omni-channel CRM, AI-powered response templates, sentiment categorization, red flagging, and community management.
Social Ads
Run paid media campaigns across 100+ platforms with full funnel optimization, granular audience targeting, and overlay reporting from multiple sources.
Social Content Management
Easily manage localized content across hundreds or thousands of listings with asset bank, pre-approved content, scheduling, approval workflows, and collaboration tools.
Bookings Platform
A restaurant booking system built for franchises featuring white-labeled widgets, customized notifications, VIP/no-show tagging, conversion tracking, and reporting.
Brand Listening
Track brand and competitor mentions across web and social channels with real-time notifications, influencer identification, and detailed reporting.
Customer Feedback Journeys
Custom-built white-labeled feedback forms to collect customer details, improve review scores, and gather live feedback with instant notifications.
Local Pages & Store Locator
Comprehensive store locator and local pages solution with branded pages, automated management, flexible layouts, meta tag management, and optimized page speed.
Fully Managed Service
Includes free onboarding, dashboard setup, listings claiming and verification, data cleansing, local brand strategy, and dedicated client success.
Pricing
Claim this listing to add current pricing tiers.
Use Cases
Multi-Location Brand Management
Manage and optimize online presence, listings, and reputation for hundreds or thousands of franchise locations from a single platform.
Franchise Restaurant Booking
Use the white-labeled booking platform to streamline reservations, track VIP customers, and measure ROI across franchise restaurant locations.
Reputation and Review Management
Aggregate and respond to customer reviews with AI assistance to maintain a positive brand reputation at scale.
Localized Social Media Content Management
Schedule, approve, and distribute localized social media content across multiple franchise locations to maintain brand consistency.
Brand Listening and Competitor Tracking
Monitor brand mentions and competitor activity across web and social channels with real-time alerts and influencer identification.
Customer Feedback Collection
Deploy custom feedback forms to gather customer insights and improve service quality across multiple locations.
Store Locator and Local Pages
Provide customers with branded, optimized local pages and store locators to increase local visibility and engagement.
Integrations
Google Offers
Integration for managing Google Offers within listings.
Email & Website Integration
Integrate reputation and CRM features with email and website platforms.
Omni-Channel CRM
Connects multiple communication channels for customer care and reputation management.
Benefits
Limitations
Frequently Asked Questions
What types of businesses does Social Places serve?
Does Social Places offer onboarding support?
Can I manage thousands of listings with Social Places?
Is there AI functionality included?
Does Social Places provide a booking system?
Getting Started
- 1 Step 1: Contact Social Places to discuss your multi-location brand needs.
- 2 Step 2: Benefit from free onboarding and dashboard setup with dedicated client success support.
- 3 Step 3: Begin managing listings, reputation, social content, ads, bookings, and feedback through the platform.
Support
Contact Page
Reach out via the contact page on their website for inquiries and support.
Dedicated Client Success
Clients receive dedicated success managers for onboarding and ongoing support.
Documentation
Detailed product pages and learn more links provide information on features and usage.
API
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