socialplaces-io

socialplaces-io

Social Places is a multi-location franchise marketing agency offering a comprehensive platform to manage online presence, including listings, reputation, social ads, bookings, listening, journeys, and local pages tailored for franchise businesses.

socialplaces-io is marketing software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

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#328 in Marketing (328 tools)
Added 0 year ago
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Quick Overview

Best for: Business Operations

What it does

Marketing software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

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socialplaces-io

Social Places provides a robust marketing platform designed specifically for multi-location brands and franchises. It helps businesses revolutionize their online presence by managing local SEO, reputation, social media content, advertising, bookings, and customer feedback across hundreds or thousands of locations. The platform offers a fully managed service with free onboarding, data cleansing, listings claiming, and dedicated client success support. Trusted by over 17,000 businesses across 40 countries, Social Places serves diverse industries including banking, retail, restaurants, healthcare, automotive, and more.

A franchise marketing agency offering multi-location software solutions for online presence management.

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Key Features

Listings Management

Set up and manage listings across multiple platforms with local SEO, duplicate suppression, rogue page finder, and a location management dashboard.

Reputation Management

Manage reviews and reputation at scale with omni-channel CRM, AI-powered response templates, sentiment categorization, red flagging, and community management.

Social Ads

Run paid media campaigns across 100+ platforms with full funnel optimization, granular audience targeting, and overlay reporting from multiple sources.

Social Content Management

Easily manage localized content across hundreds or thousands of listings with asset bank, pre-approved content, scheduling, approval workflows, and collaboration tools.

Bookings Platform

A restaurant booking system built for franchises featuring white-labeled widgets, customized notifications, VIP/no-show tagging, conversion tracking, and reporting.

Brand Listening

Track brand and competitor mentions across web and social channels with real-time notifications, influencer identification, and detailed reporting.

Customer Feedback Journeys

Custom-built white-labeled feedback forms to collect customer details, improve review scores, and gather live feedback with instant notifications.

Local Pages & Store Locator

Comprehensive store locator and local pages solution with branded pages, automated management, flexible layouts, meta tag management, and optimized page speed.

Fully Managed Service

Includes free onboarding, dashboard setup, listings claiming and verification, data cleansing, local brand strategy, and dedicated client success.

Pricing

Claim this listing to add current pricing tiers.

Use Cases

Multi-Location Brand Management

Manage and optimize online presence, listings, and reputation for hundreds or thousands of franchise locations from a single platform.

Franchise Restaurant Booking

Use the white-labeled booking platform to streamline reservations, track VIP customers, and measure ROI across franchise restaurant locations.

Reputation and Review Management

Aggregate and respond to customer reviews with AI assistance to maintain a positive brand reputation at scale.

Localized Social Media Content Management

Schedule, approve, and distribute localized social media content across multiple franchise locations to maintain brand consistency.

Brand Listening and Competitor Tracking

Monitor brand mentions and competitor activity across web and social channels with real-time alerts and influencer identification.

Customer Feedback Collection

Deploy custom feedback forms to gather customer insights and improve service quality across multiple locations.

Store Locator and Local Pages

Provide customers with branded, optimized local pages and store locators to increase local visibility and engagement.

Integrations

Google Offers

Integration for managing Google Offers within listings.

Email & Website Integration

Integrate reputation and CRM features with email and website platforms.

Omni-Channel CRM

Connects multiple communication channels for customer care and reputation management.

Benefits

Centralized management of multi-location listings, reputation, social content, and advertising.
AI-powered tools to automate review responses, sentiment analysis, and red flagging.
Comprehensive reporting across 100+ platforms for data-driven marketing decisions.
Fully managed onboarding and support to ensure smooth implementation and ongoing success.
Customizable and scalable solutions tailored for franchise and multi-location businesses.
Improved local SEO and brand visibility through optimized local pages and store locators.
Enhanced customer engagement and loyalty via booking management and feedback journeys.

Limitations

Pricing details are not publicly available and require direct contact for quotes.
API availability and technical integration details are not explicitly mentioned.

Frequently Asked Questions

What types of businesses does Social Places serve?
Social Places serves multi-location brands and franchises across industries such as banking, retail, restaurants, healthcare, automotive, property, and more.
Does Social Places offer onboarding support?
Yes, Social Places provides free onboarding and dashboard setup with dedicated client success managers.
Can I manage thousands of listings with Social Places?
Yes, the platform is designed to manage hundreds or thousands of listings across multiple channels efficiently.
Is there AI functionality included?
Yes, AI is used for response templates, sentiment categorization, and red flagging in reputation management.
Does Social Places provide a booking system?
Yes, there is a restaurant booking platform built specifically for franchises with white-labeled widgets and conversion tracking.

Getting Started

  1. 1 Step 1: Contact Social Places to discuss your multi-location brand needs.
  2. 2 Step 2: Benefit from free onboarding and dashboard setup with dedicated client success support.
  3. 3 Step 3: Begin managing listings, reputation, social content, ads, bookings, and feedback through the platform.

Support

Contact Page

Reach out via the contact page on their website for inquiries and support.

Dedicated Client Success

Clients receive dedicated success managers for onboarding and ongoing support.

Documentation

Detailed product pages and learn more links provide information on features and usage.

API

Available: No

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