supbot
SupBot lets customer support teams create AI bots from their instructions and deploy them on a website to answer routine questions and route requests for human help into tickets.
Who it's for
- Customer support teams handling repetitive website questions that want an automated first response.
- Website operators who want to add a support bot by embedding a script in their site or project.
- Support teams that need a dashboard ticket when a visitor asks to speak with a person.
Not the right fit if…
- Teams needing more than 100 messages per month on a free plan: the free tier is capped at 100 monthly messages.
How it fits your workflow
Create a bot by entering instructions about how it should respond. Test the flow as many times as needed before publishing.
Deploy the bot by copying and pasting a script into a website or project. It responds to routine visitor questions.
If a visitor requests human support, the conversation is made available as a ticket in the dashboard.
Pricing
Free: The free plan includes one trainable and deployable bot, 100 monthly messages, and the ChatGPT 4o-mini model.
Free
$0 per month
- · 1 trainable and deployable bot
- · 100 monthly messages
- · ChatGPT 4o-mini model
Standard
$15 per month
- · 1 trainable and deployable bot
- · Unlimited bot retrains
- · 1,000 monthly messages
- · Ticketing system
Premium
$45 per month
- · 5 trainable and deployable bots
- · Unlimited bot retrains
- · 10,000 monthly messages
- · Ticketing system
Prices checked on Oct 30, 2026 from the vendor's site. They can change; confirm before you buy.
Key features
- Trainable support bots
- Configure a support bot by entering instructions about how it should function. The page describes the bots as trained on user inputs.
- Bot testing
- Test the bot's flow as many times as needed before deployment.
- Website and project deployment
- Deploy a bot by copying and pasting a script into a website or project, with minimal code.
- Ticketing system
- Manage visitor conversations through tickets in the dashboard when a customer requests human support. Ticketing is listed on the Standard and Premium plans.
- Automated support
- Provide automated responses to routine customer questions, with the page describing the service as available 24/7.
Works with
- Websites and projects
- OpenAI
Limitations to know
- The free plan is limited to one bot and 100 monthly messages.
- The Standard plan is limited to one bot and 1,000 monthly messages.
- The Premium plan is limited to five bots and 10,000 monthly messages.
Alternatives to consider
-
FastBots.ai
Choose it if you want a no-code chatbot builder that can train on website content, documents, and other data sources.
-
DocsBot
Choose it if you want chat agents built from company documentation and knowledge bases, with source-aware answers.
Getting started
- Create an account and start on the free plan.
- Enter instructions to train the support bot.
- Test the bot's flow before publishing.
- Copy and paste the deployment script into your website or project.
Frequently asked questions
What is SupBot?
SupBot is an AI-powered support solution that can be integrated into a website.
How do I get started with SupBot?
Create an account and launch SupBot; the page says users can start for free.
How much does SupBot cost?
The free plan includes 100 monthly messages. Standard costs $15 per month for one bot, and Premium costs $45 per month for five bots.
How can I contact support?
Click the chat icon in the bottom-right corner and ask for human support to submit a ticket.
How do I see customer messages and use the ticketing system?
When a customer requests to speak with a human, a ticket for the message conversation appears in the dashboard.
How does SupBot work?
SupBot is built on OpenAI to create custom support bots trained from user inputs.