Voicy.AI

Voicy.AI automates customer conversations for offline commerce businesses, supporting workflows such as orders, appointments, promotions, and routine queries. Food, services, and retail teams can use it across messaging and voice channels, with connections to point-of-sale and booking systems described on the site.

One of 161 tools in Chatbots & Assistants

Voicy.AI screenshot

Who it's for

  • Restaurant and food-service teams that want to handle customer orders and promotions over calls, texts, or messaging channels.
  • Retail and service businesses that want automated customer conversations, routine query handling, or appointment scheduling.
  • Commerce teams looking for conversational interfaces across SMS, Facebook Messenger, and voice assistants, with point-of-sale or booking-system synchronization.

How it fits your workflow

Customers call or text a business, and Voicy.AI responds on the business's behalf. The conversational workflow can help build an order or schedule an appointment, with the site describing synchronization with point-of-sale and booking systems.

Businesses can also send promotions over SMS or Messenger and use Voicy.AI to handle responses and routine customer queries. The site lists SMS, Facebook Messenger, and voice assistants as customer-engagement channels.

Pricing

The vendor doesn't publish prices. Check with Voicy.AI directly.

Prices checked on Oct 14, 2026 from the vendor's site. They can change; confirm before you buy.

Key features

Conversational bot platform
Uses artificial intelligence and natural language understanding to support automated, personalized dialogs for businesses.
Order and appointment workflows
Responds to customer calls or texts and helps build orders or schedule appointments; the site says the solution can sync with point-of-sale and booking systems.
Customer messaging and promotions
Supports customer conversations and promotions over SMS and Facebook Messenger, as well as voice-assistant channels.
Automated customer-query handling
Handles routine customer queries, with the site describing 24/7 responses.

Works with

  • Point-of-sale systems
  • Booking systems
  • SMS
  • Facebook Messenger
  • Voice assistants

Alternatives to consider

  • Voiceflow

    Choose it if you need an enterprise platform to design, build, launch, and scale AI agents across customer channels rather than Voicy.AI's stated focus on offline-commerce workflows.

  • Intervo

    Choose it if you want an open-source platform to build, train, and deploy business voice and chat agents across web and telephony.

  • Vee

    Choose it if your primary need is automating inbound or outbound telephone customer-service processes rather than Voicy.AI's broader commerce conversations across messaging and voice channels.

Compare Voicy.AI side by side

Getting started

  1. Open the Voicy.AI website and use the demo sign-up form.
  2. Provide the information requested by the form; the site says Voicy.AI will respond soon.
  3. For questions, email [email protected] or call +1 (408) 431-2916.