Breezy
Breezy answers customer questions on tour and activity websites by chat and phone, using the business's website content. For businesses connected to eola or PracticeHub, it can also look up and change bookings.
One of 161 tools in Chatbots & Assistants
Who it's for
- Tour and activity operators who want website questions about prices, policies, or activities answered outside staffed hours.
- Customer-service teams using eola or PracticeHub that want an AI assistant to check availability and handle booking changes.
- Booking-business operators who want incoming phone calls answered in the business's voice and escalated to staff when needed.
Not the right fit if…
- Teams using a booking platform other than eola or PracticeHub that need Breezy to change bookings: the page says it answers from the website and links to the booking page for other platforms.
- Businesses that need Breezy to read more than 10 website pages: the page states it reads up to 10 pages.
How it fits your workflow
Provide the business website and Breezy reads up to 10 pages, including the business's policies, prices, and tone of voice. Customers can then ask questions through website chat or by calling Breezy's phone number.
With eola or PracticeHub connected, Breezy can find bookings, check availability, and complete supported booking actions, then confirm changes by email. For other platforms, it answers from the website and links to the booking page.
When a conversation needs a person, Breezy sends an escalation summary. Staff can view the conversation live or take over with its history.
Pricing
Free: 500 free credits, described as about 200 conversations. No card is needed.
Paid plans
From £129; billing period not stated.
- · A conversation costs 1–5 credits, charged when it closes.
- · Booking actions and handovers add a fixed fee of 3–25 credits.
- · Incoming phone numbers start at 20 credits per month; phone use costs 1 credit per 30 seconds.
Prices checked on Oct 18, 2026 from the vendor's site. They can change; confirm before you buy.
Key features
- Website-based answers
- Breezy reads up to 10 website pages and uses the site's information, policies, prices, and tone of voice to answer customer questions.
- Booking actions
- When connected to eola or PracticeHub, Breezy can find bookings, check live availability, book, reschedule, or cancel appointments, and send confirmation emails. The page also describes issuing refunds to card, credit, or voucher.
- Human handover
- Breezy escalates conversations that need staff attention with a written summary. Staff can watch conversations live or take over with the full history.
- AI phone answering
- Breezy answers incoming calls using the business's brand voice and can provide the same answers and booking actions as chat when connected to a booking platform.
- Conversation operator view
- The operator view summarizes handled conversations, items awaiting staff attention, response time, and credit use.
Works with
- eola
- PracticeHub
- Other booking platforms
Limitations to know
- Breezy reads up to 10 website pages.
- Booking actions are described for eola and PracticeHub; for other booking platforms, Breezy answers from the website and links to the booking page.
- The page gives a starting price of £129 but does not state the billing period or full plan details.
Getting started
- Provide your website so Breezy can read up to 10 pages.
- Start free with 500 credits, without a card, or book a demo.
- Connect eola or PracticeHub if you want Breezy to handle bookings.