help-center
Help.center is an AI-first help center platform that provides an AI-powered knowledge base, chatbot widget, and a shared team inbox to help businesses resolve customer issues faster and reduce support tickets.
help-center is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Review official source →Quick Overview
Best for: Chatbots & Assistants
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Chatbots & Assistants
Pricing snapshot
Freemium from Free forever
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help-center
Help.center is an AI-first knowledge base and customer support product designed for businesses. It combines an AI-powered knowledge base, an AI chatbot widget that can be deployed on your website, and a shared team inbox so customers receive instant answers and teams can manage escalations. The platform advertises fast setup with one-click import of existing articles, multilingual AI responses, and features aimed at reducing repetitive support tickets and improving customer satisfaction.
AI-powered customer support knowledge base and chatbot solution.
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Claim this listing for $29Key Features
AI Knowledge Base
An AI-driven knowledge base that automatically learns from your help articles and connected websites to improve answers with zero setup.
AI Chatbot / Chat Widget
Deployable AI chat widget that answers customer questions instantly and can escalate conversations to your team when needed.
Shared Team Inbox
One shared email inbox to manage and reply to customer conversations, assign teammates, and resolve tickets.
One-click Article Import
Import existing help articles from knowledge bases like Intercom, Crisp, Zendesk and Freshdesk in one click.
Custom Domain
Provide a branded subdomain like yourcompany.help.center or configure a custom domain (request via email).
Multilingual Support
AI answers questions in the language your customers speak to support a global audience.
Agent Skills & llms.txt Support
Built for the AI era with support for llms.txt and Agent Skills so AI assistants can read, search, and manage the help center natively.
AI-driven Content Suggestions
AI analyzes customer conversations to identify unanswered questions and suggests what articles to write next to fill knowledge gaps.
Manage Docs via Conversation
Create, update, and publish articles from your AI assistant without needing to use a dashboard.
Pricing
Free forever. No credit card required.
Free
Free forever- Import existing articles in one-click
- AI-powered knowledge base and chatbot
- Branded company.help.center site
- No credit card required
Use Cases
Self-service Support
Provide customers instant answers via AI search and chatbot so they can resolve issues without contacting support.
Ticket Deflection and Automation
Reduce repetitive support tickets by letting AI handle common questions and escalate only complex issues to agents.
Centralized Team Support
Use the shared inbox to manage and respond to escalated conversations, assign teammates, and resolve issues quickly.
Knowledge Base Migration
Quickly import existing content from Intercom, Zendesk, Freshdesk, or Crisp to get a help center up and running.
Multilingual Customer Support
Support customers in multiple languages using AI that answers in the customer's language.
Integrations
Intercom
Import existing help articles from Intercom in one click.
Zendesk
Import existing help articles from Zendesk in one click.
Freshdesk
Import existing help articles from Freshdesk in one click.
Crisp
Import existing help articles from Crisp in one click.
External Websites
Train AI using content from connected websites so search and chat can answer based on that content.
Benefits
Limitations
Frequently Asked Questions
What is Help.center?
Why should I use AI in a help center?
Can I import articles from Intercom or Zendesk?
Can I connect with my own domain?
How to improve the answers given by AI?
Can I use content from my website in AI?
Does Help.center use AI?
How secure is my data and where is it located?
Getting Started
- 1 Step 1: Try the demo or click Create Help.center to create yourcompany.help.center site
- 2 Step 2: Import existing articles from Intercom, Zendesk, Freshdesk or Crisp in one click or add help articles manually
- 3 Step 3: Deploy the AI chat widget to your website and optionally request a custom domain by emailing [email protected]
Support
Support and special requests (imports, custom domain) via email: [email protected]
docs
Resources such as Blog, Help System Status and product documentation are linked from the site (Pricing, Resources, Blog, Help System Status).
demo
Try Demo is available on the site to evaluate the product before signing up.
API
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