Fastbots

Fastbots

FastBots.ai is a no-code AI chatbot platform that builds multilingual, brandable chatbots trained on your website, documents or live web data to provide 24/7 customer support, lead capture and workflow automation across web and social channels.

Fastbots is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise 70/100
#268 in Chatbots & Assistants (268 tools)
Added 4 months ago
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Best for: Chatbots & Assistants

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Chatbots & Assistants

Pricing snapshot

Freemium from $0 / month

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Fastbots

FastBots.ai provides a user-friendly platform to build custom AI chatbots trained on your own content (websites, PDFs, DOCX, CSV, Google Sheets, YouTube and more). Designed for businesses of all sizes and industries, FastBots combines your uploaded data, ChatGPT knowledge, and optional live web search to keep answers accurate and within the boundaries you set. Chatbots can be branded, multilingual (approx. 95 languages), and deployed across websites and social channels like WhatsApp, Telegram, Instagram, Facebook Messenger and Slack. The platform also supports human handover, Zapier/Make integrations for automations, automated retraining, and enterprise features such as white‑labeling, custom domains and SLAs for larger customers.

FastBots.ai is a no-code AI chatbot platform that builds multilingual, brandable chatbots trained on your website, documents or live web data to provide 24/7 customer support, lead capture and workflow automation across web and social channels.

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Key Features

Data Import

Upload or connect content from websites, PDFs, DOC/DOCX, TXT, CSV, XLS, Google Sheets, and YouTube videos to train the chatbot.

Choose Your AI / LLMs

Select from multiple language models including OpenAI, Anthropic and Google models (various GPT and Gemini variants) depending on requirements and message credit costs.

Chat History

View, search, filter and export past conversations from each chatbot's control panel; option to receive transcripts by email.

Bot Personas & Branding

Customize the chatbot's welcome message, persona, tone, avatar, text colours and widget appearance to match your brand.

Multi-channel Deployment

Deploy chatbots across websites and social channels such as WhatsApp, Telegram, Facebook Messenger, Instagram and Slack.

Live Chat / Human Handover

Seamless handover to a human agent when the bot cannot answer; notifications sent to the FastBots dashboard for real-time takeover (available on Business plan and above).

Automated Retraining

Schedule automated crawls and retraining (daily/weekly/monthly) so chatbots stay updated with website changes such as product updates or price changes.

Zapier & Make Integrations (AI Actions)

Connect to over 7,000 apps via Zapier or Make to let the chatbot perform actions mid-chat like submitting forms, booking appointments, sending emails/SMS, checking orders, and more.

Automated Translations

Automatically translate conversations so users can chat in their native language while you view conversations in your preferred language.

Lead Capture & Exports

Collect leads directly in chat (configurable forms), send lead notifications to multiple emails, export leads or push them to CRMs via integrations.

High-performance Crawler

Powerful crawler capable of scraping JavaScript sites and sites with active firewalls to extract training data.

File Uploads in Chat

Allow users to upload images and documents (JPEG, PNG, WebP, HEIC, PDF, DOC/DOCX, CSV) during conversations.

Security & Compliance

Uses military‑grade encryption for uploaded data and partners that are SOC2 and GDPR compliant. Connects to LLM providers via secure APIs/OAuth2.

Mobile Support

Chatbots adapt to mobile screens and the platform can be managed via mobile devices.

Pricing

Free Tier Available

Free plan: 1 chatbot, 50 messages/month, 500k characters per chatbot, 100 crawl pages per chatbot; no credit card required.

Free

$0 / month
  • 1 Chatbot
  • 50 messages / month
  • 500k characters per chatbot (~100k words)
  • 100 crawl pages per chatbot

Essential

$39 / month or $390 / year
  • 2 Chatbots
  • 2,000 messages / month (shared)
  • 12M characters per chatbot (~2M words)
  • 2,500 crawl pages per chatbot

Business

$89 / month or $890 / year
  • 5 Chatbots
  • 5,000 messages / month (shared)
  • 15M characters per chatbot
  • 5,000 crawl pages per chatbot

Premium

$199 / month or $1,990 / year
  • 10 Chatbots
  • 10,000 messages / month (shared)
  • 20M characters per chatbot
  • 7,500 crawl pages per chatbot

Reseller (White‑label)

$399 / month or $3,990 / year
  • 30 Chatbots
  • 30,000 messages / month (shared)
  • 25M characters per chatbot
  • 10,000 crawl pages per chatbot

Enterprise

Custom / Contact sales
  • Custom chatbots, messages, characters and crawl pages
  • Security review & SLA, onboarding & success manager, custom integrations and dedicated support

Use Cases

Customer Service

AI agents provide 24/7/365 support on your website and channels, answer FAQs, troubleshoot common issues and handle multiple conversations simultaneously to reduce human workload.

Sales Assistant

Bots can be configured to qualify leads, ask follow-up questions, guide customers through product/service offerings and help close sales conversations around the clock.

Personal Assistant / Knowledge Work

Use a business-specific chatbot to search uploaded documents and websites, generate content (emails, social posts, letters, blog drafts) and quickly retrieve company knowledge.

Onboarding & Training

Automate consistent onboarding and training for new hires with a chatbot that knows company policies, procedures and learning materials to speed up ramp time.

Integrations

Zapier

Connect to over 7,000 apps to send leads, update CRMs, log responses, and run automated workflows triggered by chat interactions.

Make (Integromat)

Native integration to automate tasks and integrate chatbots with external systems and processes.

WhatsApp

Use chatbots to support customers via WhatsApp (native integration).

Facebook Messenger / Instagram

Deploy bots to Facebook Pages and Instagram to handle social messaging.

Slack / Telegram

Integrate with Slack and Telegram for channel support and internal workflows.

WordPress

Embed chat widgets on WordPress sites and integrate bot behaviour with site content.

Benefits

Provides 24/7 customer support and lead capture across web and social channels
Reduces support and sales workload by automating repetitive conversations
Supports ~95 languages and automated translations for global audiences
Integrates with thousands of apps to automate actions and workflows
Offers branding, white‑labeling and enterprise features to match company needs

Limitations

Message credit consumption varies by LLM — higher‑capacity models consume more credits per response which can increase cost.
Live human takeover is restricted to Business plan and above (not available on the Free or Essential plans).
Free plan has strict limits (1 chatbot, 50 messages/month) and chat data can be deleted after 14 days of inactivity for free accounts.

Frequently Asked Questions

What is FastBots?
FastBots is an AI chatbot platform that lets you create multilingual bots trained on your website, documents or other files, with optional ChatGPT knowledge and live web search, and deploy them across websites and social channels.
How secure is my data when using FastBots?
FastBots uses military‑grade encryption for uploaded data, secure OAuth2 mechanisms, and partners that are SOC2 and GDPR compliant to protect customer data.
How can I customise my chatbot?
You can set the welcome message, avatar, colours, tone/personality, and choose which knowledge sources the bot uses (uploaded content, ChatGPT knowledge, or live web data).
Does FastBots store chat history?
Yes — chat history is stored and can be reviewed, searched, filtered and exported from the bot control panel; transcripts can also be emailed.
What content can I use to train my chatbot?
You can train bots with entire websites (crawler + sitemap), PDFs, DOC/DOCX, CSV, XLS, Google Sheets, and YouTube URLs.
Does the chatbot support multiple languages?
Yes — FastBots supports around 95 languages and includes automated translation features for global engagement.
Do you have a free plan?
Yes — a free plan is available with up to 50 messages per month and basic features to build and test a chatbot; upgrades are available any time.
What are message credits?
Each AI response consumes message credits; different LLMs consume different amounts (for example, GPT‑4o and several other top models use 5 message credits per response, while many 'Mini' models use 1).
Can I handover to a human agent?
Yes — the Live Chat / Human Handover feature allows a smooth handover to a human; this feature is available from the Business plan and above.
Can people upload files and images into chat?
Yes — users can upload JPEG, PNG, WebP, HEIC images and PDF, DOC/DOCX, CSV files during a conversation.

Getting Started

  1. 1 Step 1: Import Data — Add your website URL(s), upload documents (PDF, DOCX, CSV, XLS), connect Google Sheets or add YouTube URLs to train the bot.
  2. 2 Step 2: Customise Bot — Set the welcome message, avatar, colours, persona and knowledge sources (uploaded docs, ChatGPT knowledge, or live web).
  3. 3 Step 3: Start Using — Embed the chatbot with a one-line code snippet or grab a share link; connect channels (WhatsApp, Messenger, Instagram etc.) and enable automations via Zapier/Make.

Support

Email / Support

Contact the FastBots support team via the platform for fast responses (contact details available via the site).

Docs / Training

Training area and documentation available to learn how to use the chatbot platform and onboard teams.

Free Install Service

A free installation service is offered to help embed and configure chatbots on your website.

Roadmap / Community Feedback

Users can suggest and vote for new features on the public roadmap; FastBots performs frequent updates.

API

Available: No

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