Icetana

Icetana

icetana AI is an AI-driven video surveillance and analytics platform that detects unusual events in real time, reduces false alarms, and automates security workflows for enterprises, cities, and managed security services.

Icetana is security software teams evaluate for security. Use this page to review pricing, integration signals, and the best alternatives before you commit.

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#15 in Security (15 tools)
Just launched
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Quick Overview

Best for: Security

What it does

Security software for decision-makers comparing workflow fit and alternatives.

Best fit

Security

Pricing snapshot

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Icetana

icetana AI provides an AI security video analytics suite designed to monitor CCTV/video streams and surface only the events that matter. It connects to existing video management systems (VMS) and begins learning normal activity at a site, delivering real-time anomaly detection, alerts, and analytics to improve safety, reduce manual review, and support proactive security operations. The platform is aimed at security teams, managed service providers, city authorities, retail and facility managers, and other organisations that need scalable, automated video surveillance. icetana offers a suite of products including Safety & Security (24/7 AI surveillance), Analytics, Forensic Quick Find, Licence Plate Recognition, Facial Recognition, GPT Agents to automate workflows, and Antara Core for private on-premises AI deployments.

icetana AI is an AI-driven video surveillance and analytics platform that detects unusual events in real time, reduces false alarms, and automates security workflows for enterprises, cities, and managed security services.

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Key Features

Self-learning AI

Automatically learns what is normal for each environment without manual configuration and adapts continuously to reduce tuning overhead.

Real-time Event Detection

Detects unusual events and behaviours (people, vehicles, bikes) in real time to enable immediate alerts and faster responses.

Loitering Detection

Generates alerts when someone remains in one spot for longer than expected.

Fire & Smoke Detection

Identifies signs of fire or smoke and produces timely alerts to protect people and property.

Unusual Location Detection

Flags people, bikes, and vehicles appearing in areas where they are not usually expected.

People and Vehicle Counting

Monitors and reports counts and flows of people and vehicles through a location for operations and safety.

Unusual Time of Day Detection

Detects activity occurring at unexpected times, helping identify out-of-hours incidents.

Unusual Direction Detection

Identifies people and vehicles moving against typical traffic or flow patterns.

Trip & Fall Detection

Detects when people have fallen, supporting faster medical response.

Unusual Count Detection

Alerts when there is an unexpected number of people or vehicles in an area.

Unusual Speed Detection

Detects people, bikes, and vehicles moving at abnormal speeds for their environment.

Hazard Detection

Identifies spills, dropped items, and floor hazards to reduce workplace accidents.

Licence Plate Recognition (LPR)

Detects and reads licence plates in real time for access control and investigations.

Forensic Quick Find

Search across sites and cameras to locate individuals or events of interest rapidly.

Facial Recognition

Identify people of interest in real time (subject to local laws and privacy constraints).

GPT Agents

Automate security workflows one task at a time using AI-driven agents.

Antara Core (Private AI)

Private AI deployment option to run security operations inside your environment for on-premises data control.

VMS Compatibility

Seamlessly integrates with widely used video management systems to leverage existing camera infrastructure.

Analytics & Reporting

Transforms surveillance data into actionable insights for operations, capacity planning, and risk mitigation.

Reduced False Alarms

Focuses alerts on anomalous events to reduce screen fatigue and lower false alarm rates for security teams.

Pricing

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Use Cases

Safe Cities

24/7 real-time surveillance to increase public safety and support emergency responses across city infrastructure.

Mall Management

Minimise incidents, improve customer safety, and optimise operations using anomaly detection and analytics.

Hotels

Safeguard guests and staff with continuous monitoring, anomaly alerts, and forensic search capabilities.

Education

Protect students and staff with around-the-clock monitoring and rapid detection of anomalous or hazardous events.

Cultural Properties

Protect collections, visitors, and staff with focused surveillance and event detection tailored to sensitive sites.

Remote Guarding

Support remote security operations with real-time alerts and event highlighting for efficient monitoring.

Retail Security & Operations

Detect theft and operational issues, transform CCTV data into insights for staffing and layout decisions.

Counter Labour Shortages

Automate detection and alerting to reduce dependency on manual monitoring and improve operational efficiency.

Forensic Investigations

Locate individuals or events across multiple sites quickly using Forensic Quick Find and analytics.

Integrations

Genetec

Integration with Genetec VMS to ingest camera streams and surface detected events within Genetec workflows.

Milestone

Compatible with Milestone VMS to enable icetana AI analytics and alerts within Milestone-managed camera deployments.

Video Management Systems (VMS) - General

Designed to connect to widely used VMS platforms so organisations can leverage existing camera infrastructure without rip-and-replace.

Benefits

Faster incident detection and response through real-time anomaly alerts.
Reduced false alarms and screen fatigue by highlighting only relevant events.
Self-learning system that adapts to each site, reducing configuration time and ongoing tuning.
Scalable for large camera networks and compatible with existing VMS deployments.
Supports both cloud and private on-premises deployments (Antara Core) to meet data control requirements.
Provides analytics to improve capacity planning, risk mitigation, and operational efficiency.

Limitations

Public pricing and plan details are not published on the site; you must contact icetana for quotes and licence information.
Facial recognition and some analytics features may be restricted or regulated by local privacy and legal frameworks; compliance is the customer's responsibility.
No public API documentation is provided on the website (API & technical integration details are not publicly available).

Frequently Asked Questions

How quickly does icetana start sending alerts?
icetana AI begins sending alerts within 24 hours of installation and typically fully adapts to a site's environment within one week as the self-learning models learn normal activity patterns.
What deployment options are available?
icetana supports cloud and on-premises deployment models. Antara Core is offered as a private on-premises AI option to run inside your environment and maintain data control. For specific deployment guidance contact icetana sales or support.
Which VMS platforms does icetana integrate with?
icetana is compatible with widely used VMS platforms; the site specifically lists integrations with Genetec and Milestone and indicates broad VMS compatibility.
Does icetana offer facial recognition?
Yes — icetana provides facial recognition and person-of-interest detection as part of its product suite, but use is subject to local laws and privacy policies.
How can I evaluate icetana for my site?
You can book a free demo or contact icetana via their contact page to schedule an evaluation and discuss pilot or rollout options.

Getting Started

  1. 1 Step 1: Connect icetana AI to your existing video management system (VMS) or cameras using the platform's VMS integrations.
  2. 2 Step 2: Enter the Learning Phase — icetana begins learning typical activity at the site (alerts start within 24 hours and the system adapts over the following week).
  3. 3 Step 3: Review Event Highlights and configure workflows — use real-time alerts, analytics, and GPT Agents to automate responses and continuously monitor system performance.

Support

Contact / Sales

Use the contact page to book a demo, request sales information, or start a trial (https://icetana.com/contact).

Documentation / Blog

Resources, articles and product updates are available via the website's Blog and Articles sections for product information and best practices.

Events / Webinars

Attend events and webinars listed on the site to learn about new features and deployment guidance.

API

Available: No
Documentation:

Not available publicly on the website; technical integration is described primarily via VMS integrations and deployment options.

Rate Limits:

Not available

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