InsertChatGPT
InsertChat is an AI front desk for small businesses that answers phone calls and messages using business-provided information. It can book appointments, capture leads, and bring conversations from calls, website chat, SMS, email, and WhatsApp into a shared inbox for staff.
InsertChatGPT is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Chatbots & Assistants
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Chatbots & Assistants
Pricing snapshot
Paid from $98 per month
Next step
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InsertChat is an AI front desk for small businesses. Its AI receptionist answers phone calls using information about the business’s services, hours, prices, and policies. The assistant can also reply through website chat, email, SMS, and WhatsApp, while keeping conversations and customer details in a shared inbox.
The assistant can capture leads, book or manage appointments, and hand conversations to a person when needed. Businesses provide knowledge sources such as website pages, documents, and FAQs, configure the assistant’s voice, tone, booking rules, and handoff conditions, then connect the channels they want to use.
The ultimate AI Chatbot Builder - Create personalized chatbots easily from your own data & branding. No coding. InsertChatGPT is a AI Chatbot Builder featured on Dang.ai. Learn more about InsertChatGPT's AI tool.
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Claim this listing for $29Key Features
AI receptionist
Answers business calls 24/7, after hours, or when the team does not pick up within a configured ring time of 5–60 seconds. Calls are available as transcripts with summaries in the inbox.
Multi-channel shared inbox
Brings calls, website chat, email, SMS, and WhatsApp conversations into one workspace, where team members can review context and take over when needed.
Business knowledge
Uses information added from website pages, documents, FAQs, audio and video files, product information, and other supported sources to answer customer questions.
Appointment scheduling
Offers available times and can book, move, or cancel appointments through calls, website chat, and texts, using supported calendars and configured booking rules.
Lead and contact management
Captures customer and project details and keeps conversation history, open tasks, and upcoming appointments associated with customer records.
AI email responder
Connects Gmail or Outlook to draft or send replies; the page says sensitive email replies can wait for the team in the shared inbox.
Human handoff and action approvals
Teams can take over conversations, leave internal notes, and set handoff conditions. Supported assistant actions can be configured to run automatically or wait for review.
Configurable receptionist
Supports a choice of 10 natural voices, 58 business languages, and configurable voice, tone, and booking rules.
Pricing
A 7-day Pro trial is available to new customers with 500 credits for testing calls, chat, and booking. A card is required at checkout; Pro starts when the trial ends unless canceled.
Pro
$98 per month- One phone number
- 5,000 credits
- Calls, website chat, texts, and email
- 7-day free trial with 500 credits for new customers
Growth
$198 per monthScale
$498 per monthEnterprise
Starts at $998 per monthUse Cases
Handle calls while staff are busy
Answer customer calls when staff are on a job, with patients, or helping someone in person, and provide the team with a transcript and summary.
Capture service inquiries and leads
Collect customer details and project or service requests from calls, website chat, texts, and emails for team follow-up.
Book and manage appointments
Let customers choose an available time and book, move, or cancel appointments using the configured calendar.
Respond to website visitors
Add a chat assistant to an existing website so it can answer from the business’s pages and documents, capture leads, and hand chats to staff when needed.
Cover after-hours customer conversations
Configure the AI receptionist to handle nights, weekends, holidays, and missed calls, while also responding through connected messaging channels.
Support industry-specific customer inquiries
The page names use cases across home services, real estate, beauty and wellness, healthcare, e-commerce, automotive, education and childcare, hospitality, and pet services.
Integrations
Google Calendar
Connect calendar availability and appointment actions to the front desk.
Outlook
Connect a Microsoft mailbox to customer conversations; Outlook is also listed as a supported scheduling calendar.
Calendly
Check open times and book invitees into Calendly event types.
Cal.com
Check open slots and create, reschedule, or cancel bookings.
Gmail
Bring customer email into the workspace and connect email actions.
HubSpot
Provide access to supported CRM actions.
Zoho
Create and update CRM leads, deals, and notes from conversations.
Microsoft Dynamics 365
Create leads, contacts, and cases from customer conversations.
WhatsApp Business
Answer WhatsApp Business messages through the AI front desk.
Zendesk
Create, look up, and update tickets from conversations.
Stripe
Use supported payment-related actions with controlled access.
Square
Look up orders and payments, manage customers, and update bookings.
Benefits
Limitations
Frequently Asked Questions
Does InsertChat answer phone calls 24/7?
Can InsertChat book appointments?
What can I teach my assistant?
Can my team take over a conversation?
Will InsertChat act without asking me?
Do I need a new website or phone number?
Is there a free trial?
How does pricing work?
Getting Started
- 1 Add your website, documents, FAQs, and other supported business information, then test the assistant’s answers in the app.
- 2 Choose a voice and tone, configure booking rules, and select when the team should step in.
- 3 Connect the channels you want to use: forward your phone, add website chat, and connect email, SMS, or WhatsApp.
- 4 Test the setup before routing customer conversations to it.
Support
Contact InsertChat at [email protected].
Guides and resources
The page links to phone-number forwarding guides, product guides, buyer’s guides, and an integrations overview.
Demo
A live demo and product demo are available from the page.
API
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