Chatbot
ChatBot (ChatBot by Text) is an AI-powered chatbot platform that builds and deploys conversational agents trained on your website and documentation to provide 24/7 customer service, recommend products, and automate sales across multiple channels.
Chatbot is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.
Review official source →Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from $19/user per month (starts at)
Next step
Compare Chatbot with similar tools before you shortlist it.
Compare this tool before you shortlist it
Review alternatives, pricing posture, and workflow fit side by side.
Chatbot
ChatBot (branded on the site as ChatBot by Text) is an AI-driven platform for building and deploying conversational agents trained on a business's website, help center and product documentation. The platform emphasizes rapid setup (paste your website URL to build a knowledge base), no-code configuration, and multichannel deployment so a single AI agent can handle conversations across website chat, Messenger, SMS and other channels. It is positioned for businesses seeking 24/7 customer service automation and to convert support interactions into sales — the site cites customer outcomes including average order values and incremental revenue in customer case studies.
ChatBot (ChatBot by Text) is an AI-powered chatbot platform that builds and deploys conversational agents trained on your website and documentation to provide 24/7 customer service, recommend products, and automate sales across multiple channels.
Own this listing?
Claim this page for a one-time $29 to add pricing, features, screenshots, verified owner details, and a clearly labeled 30-day category position after the profile is live.
Claim this listing for $29Key Features
AI Agent
An AI-powered agent trained on your business data that answers questions, recommends products, and resolves common issues automatically.
Instant AI chatbot setup
Automatic knowledge-base building by sharing a website URL and rapid deployment with copy-paste widget code or platform integrations.
Multichannel communication
Support across website chat, Facebook Messenger, email and other channels with conversations consolidated into one inbox.
AI-generated replies & advanced training
Responses generated from scanned content (website, help center, docs, uploaded files) with options to add skills and tune behavior.
Handover to human agents
Seamless transfer from AI to human agents for high-value or complex conversations to preserve context and history.
Built-in tools & integrations
Visual builder, workflows, automations and plug-and-play integrations to extend chatbot capabilities.
Pricing
14-day free trial — no credit card required
Starting plan
$19/user per month (starts at)- Includes access to ChatBot platform features
- 14-day free trial available
Use Cases
Customer Support
Automate repetitive support queries, provide 24/7 answers, and reduce backlog by letting AI handle common questions.
Sales & Conversion Recovery
Spot hesitant shoppers, recommend products, present offers or discount codes, and assist checkout to recover lost sales.
eCommerce & Retail
Provide product recommendations with catalog and policy context, support multiple stores and domains, and boost online sales.
Lead Generation & Marketing
Proactively engage visitors, collect leads, and pass prospects into marketing workflows or email lists.
Enterprise & Multi-domain Support
Scale across channels and domains with customization, shared inboxes, and team collaboration features.
Integrations
Chat Widget
Embed a chat widget on your website to serve visitors directly.
Facebook Messenger
Engage followers and respond to conversations within Messenger.
Shopify
Direct integration to assist shoppers and recommend products on Shopify stores.
Slack
Streamline internal workflows and receive notifications in Slack.
WordPress
Add chat functionality to WordPress sites via a direct integration.
Zapier
Connect ChatBot with hundreds of other apps through Zapier automations.
LiveChat & HelpDesk
Integrate with LiveChat and HelpDesk for combined human and AI customer service workflows.
Benefits
Limitations
Frequently Asked Questions
What is ChatBot by Text?
Can a chatbot actually help sell?
Do I need technical skills to set this up?
How much does it cost?
What channels does it support?
Can I try it for free?
How does ChatBot by Text work?
How can I configure ChatBot to fulfil legal obligations?
Getting Started
- 1 Step 1: Create your first AI Agent — paste your website URL or connect knowledge sources to build a knowledge base and add skills.
- 2 Step 2: Deploy the chat widget or use platform integrations (Shopify, WordPress, Messenger) to go live quickly.
- 3 Step 3: Monitor results, add more sources or skills, and expand the agent to additional channels and use cases.
Support
Help Center
Access documentation and tutorials via the Help Center resource on the site.
API & Developers
Developer resources and API references listed under 'API & Developers'.
Partner Program / Find a Partner
Partner Program and partner-finding resources for professional services and integrations.
System Status
Public system status page to monitor service availability.
On-site chat support
Chat support available from the platform (site references interacting via chat).
API
See the 'API & Developers' resources on the site for developer documentation and integration guides.
The site references AI resolution limits and directs users to the pricing page for full details.
Compare Chatbot with similar tools
See how it stacks up against alternatives
Related Tools
View all 135 →
help-center
Help.center is an AI-first help center platform that provides an AI-powered knowledge base, chatbot widget, and a shared team inbox to help businesses resolve customer issues faster and reduce support tickets.
whatsapp-business-api
Chatever.cloud (WhatsApp Business API) is an end-to-end, AI-powered WhatsApp marketing and automation platform that provides bulk messaging, chatbots, live website WhatsApp chat, CRM/CMS integrations and developer API access for businesses, governments and enterprises.
botdistrikt
BotDistrikt is a UX-focused, AI-powered chatbot platform for businesses and marketers that builds omnichannel, personality-driven bots with analytics, developer integrations, and hybrid AI+rules control.
ghostly-chat
Ghostly lets you create and embed personalized knowledge chatbots on your website using your own OpenAI API keys, train them on uploaded files or URLs, customize behavior and appearance, and manage usage via tiered plans.
chattermate-the-open-source-ai-chatbot
ChatterMate is an open-source, self-hostable AI customer support platform that indexes your documentation to provide grounded, cited answers across multiple channels, with human handover, lead capture, and developer tooling for customization and self-hosting.
novaapp-ai
Nova is an AI assistant web and mobile app that aggregates multiple AI models into a single interface to answer questions, assist with writing and proofreading, help with homework, and make recommendations across devices.
Premium Alternatives
skydis-ai-chatbot-builder-for-websites
Skydis is a SaaS platform for building AI-powered chat agents for websites—enabling businesses to create, train, and deploy customizable assistants to engage visitors, capture and qualify leads, and integrate lead data with external tools like Zapier.
human-echo
HumanEcho is a knowledge-grounded AI support workspace that builds bilingual (Arabic and English) website assistants which answer from your attached files and run under domain and credential controls for secure pilot deployments.
trainmy-ai
TrainMyAI builds custom, on-premise or cloud-hosted AI chatbots using retrieval-augmented generation (RAG) for private content, with access via WhatsApp, the web, and a private API while keeping all data on your own server.