Chatbot
ChatBot (ChatBot by Text) is an AI-powered chatbot platform that builds and deploys conversational agents trained on your website and documentation to provide 24/7 customer service, recommend products, and automate sales across multiple channels.
Chatbot is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Review official source →Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from $19/user per month (starts at)
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Chatbot
ChatBot (branded on the site as ChatBot by Text) is an AI-driven platform for building and deploying conversational agents trained on a business's website, help center and product documentation. The platform emphasizes rapid setup (paste your website URL to build a knowledge base), no-code configuration, and multichannel deployment so a single AI agent can handle conversations across website chat, Messenger, SMS and other channels. It is positioned for businesses seeking 24/7 customer service automation and to convert support interactions into sales — the site cites customer outcomes including average order values and incremental revenue in customer case studies.
ChatBot (ChatBot by Text) is an AI-powered chatbot platform that builds and deploys conversational agents trained on your website and documentation to provide 24/7 customer service, recommend products, and automate sales across multiple channels.
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Claim this listingKey Features
AI Agent
An AI-powered agent trained on your business data that answers questions, recommends products, and resolves common issues automatically.
Instant AI chatbot setup
Automatic knowledge-base building by sharing a website URL and rapid deployment with copy-paste widget code or platform integrations.
Multichannel communication
Support across website chat, Facebook Messenger, email and other channels with conversations consolidated into one inbox.
AI-generated replies & advanced training
Responses generated from scanned content (website, help center, docs, uploaded files) with options to add skills and tune behavior.
Handover to human agents
Seamless transfer from AI to human agents for high-value or complex conversations to preserve context and history.
Built-in tools & integrations
Visual builder, workflows, automations and plug-and-play integrations to extend chatbot capabilities.
Pricing
14-day free trial — no credit card required
Starting plan
$19/user per month (starts at)- Includes access to ChatBot platform features
- 14-day free trial available
Use Cases
Customer Support
Automate repetitive support queries, provide 24/7 answers, and reduce backlog by letting AI handle common questions.
Sales & Conversion Recovery
Spot hesitant shoppers, recommend products, present offers or discount codes, and assist checkout to recover lost sales.
eCommerce & Retail
Provide product recommendations with catalog and policy context, support multiple stores and domains, and boost online sales.
Lead Generation & Marketing
Proactively engage visitors, collect leads, and pass prospects into marketing workflows or email lists.
Enterprise & Multi-domain Support
Scale across channels and domains with customization, shared inboxes, and team collaboration features.
Integrations
Chat Widget
Embed a chat widget on your website to serve visitors directly.
Facebook Messenger
Engage followers and respond to conversations within Messenger.
Shopify
Direct integration to assist shoppers and recommend products on Shopify stores.
Slack
Streamline internal workflows and receive notifications in Slack.
WordPress
Add chat functionality to WordPress sites via a direct integration.
Zapier
Connect ChatBot with hundreds of other apps through Zapier automations.
LiveChat & HelpDesk
Integrate with LiveChat and HelpDesk for combined human and AI customer service workflows.
Benefits
Limitations
Frequently Asked Questions
What is ChatBot by Text?
Can a chatbot actually help sell?
Do I need technical skills to set this up?
How much does it cost?
What channels does it support?
Can I try it for free?
How does ChatBot by Text work?
How can I configure ChatBot to fulfil legal obligations?
Getting Started
- 1 Step 1: Create your first AI Agent — paste your website URL or connect knowledge sources to build a knowledge base and add skills.
- 2 Step 2: Deploy the chat widget or use platform integrations (Shopify, WordPress, Messenger) to go live quickly.
- 3 Step 3: Monitor results, add more sources or skills, and expand the agent to additional channels and use cases.
Support
Help Center
Access documentation and tutorials via the Help Center resource on the site.
API & Developers
Developer resources and API references listed under 'API & Developers'.
Partner Program / Find a Partner
Partner Program and partner-finding resources for professional services and integrations.
System Status
Public system status page to monitor service availability.
On-site chat support
Chat support available from the platform (site references interacting via chat).
API
See the 'API & Developers' resources on the site for developer documentation and integration guides.
The site references AI resolution limits and directs users to the pricing page for full details.
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