Layuplabs

Layuplabs

Layup (Layuplabs) is an in-product user guidance platform that uses AI to provide a second-cursor, conversational and cursor-driven guidance to onboard users, showcase features, and deflect support tickets with a one-line deployment.

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#21 in Other (21 tools)
Added 5 months ago
Data reviewed Jul 16, 2026

Quick Overview

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What it does

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Layuplabs

Layup is an in-product guidance and onboarding platform that uses AI to provide a guided experience inside a product via a second cursor and conversational guidance. It is designed to onboard users, showcase new features through always-on feature tours, and deflect support tickets while accelerating time to value. The product emphasizes quick deployment for developers (one-line install, 'deploys in less than 5 minutes'), adaptive guidance that fits roles and permissions, segmentation for targeting key accounts, and security/compliance with third-party standards.

Layup (Layuplabs) is an in-product user guidance platform that uses AI to provide a second-cursor, conversational and cursor-driven guidance to onboard users, showcase features, and deflect support tickets with a one-line deployment.

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Key Features

AI-powered second cursor

Guide users with an AI-powered second cursor that can provide cursor-driven, in-context guidance across the product.

Conversational guidance

Switch between cursor and conversational guidance in real-time for a mix of shows-and-tells and explanatory interactions.

Interactive, in-app onboarding & feature tours

Always-on feature tours and interactive onboarding to accelerate time to value and showcase new launches to the right users at the right time.

No-tag autonomous learning

Autonomously learns and relearns your product without manual tagging.

Developer-friendly deployment

Deploys with a single line of code and is designed to be frictionless for developers ('Deploys in less than 5 minutes').

Segmentation & role adaptation

Built-in segmentation, intelligent adaptation to plans, permissions and roles to target and grow key accounts.

Customization

UI customization down to colors and icons to match your product experience ('Make it your own. Down to the last corner, color, and icon.').

Content & docs integration

Can connect to content and documentation sources instantly ('Plays nice with your content and docs. Instantly connect any source.').

Security & compliance

Described as 'Secure by nature. Blinded and compliant to 3rd party standards.'

Pricing

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Use Cases

User onboarding

Provide zero-effort, interactive in-app onboarding to accelerate time to value and reduce the need for manual 1:1 sessions.

Feature launches & adoption

Run always-on feature tours to showcase product updates and convert launches into measurable ROI.

Support ticket deflection & real-time help

Reduce support volume by guiding users in real-time inside the product, replacing calls, emails, and Slack troubleshooting.

Account growth & targeting

Use built-in segmentation and role-aware guidance to target and grow key accounts.

Integrations

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Benefits

Reduces support tickets and real-time dependence on support channels by guiding users in-product.
Accelerates user time to value with interactive, always-on onboarding and feature tours.
Fast, low-friction developer integration with a one-line deployment and no manual tagging required.

Limitations

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Frequently Asked Questions

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Getting Started

  1. 1 Step 1: Add Layup to your product by pasting the one-line install code snippet into your application.
  2. 2 Step 2: Invite Layup as a user to begin guided sessions ('Start just by inviting Layup as a user').
  3. 3 Step 3: Configure targeting/segmentation, customize appearance, and launch in-app tours (deploys in less than 5 minutes).

Support

Sales contact

Talk to sales (site shows 'Talk to sales' and 'Get in touch' links on the site).

Social

LinkedIn and Twitter links are present on the site for updates and outreach.

API

Available: No

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