openphone

openphone

Quo (formerly OpenPhone) is an AI-powered collaborative business phone system designed for startups and small businesses, combining calls, texts, and contacts in a unified shared space to enhance team alignment and customer communication.

openphone is business intelligence software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Free
#230 in Business Intelligence (230 tools)
Added 0 year ago
28903 directory views this week

Quick Overview

Best for: Business Operations

What it does

Business Intelligence software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Free

Next step

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openphone

Quo is a robust business phone system trusted by over 90,000 businesses, including startups and world-class institutions. It unifies calls, texts, and contacts into one AI-powered shared space, enabling teams to stay aligned, respond faster, and provide valued customer experiences. The platform supports easy setup of local and toll-free North American phone numbers, number porting, and offers a consolidated view of customer communications including call logs, recordings, and voicemails. Quo is designed to improve team collaboration and customer support efficiency through advanced features and AI enhancements.

Collaborative business phone system with AI for startups and small businesses.

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Key Features

Unified Calls and Messages

See customer texts, call logs, recordings, and voicemails in one consolidated conversation to maintain full context.

AI-Powered Tools

Includes automatic call transcripts, suggested contacts from transcripts, call summaries with next steps, and AI call tags for better focus.

Shared Numbers

Allows teams to work together seamlessly by sharing phone numbers to support customers collectively.

Internal Threads

Enables behind-the-scenes team communication to solve problems collaboratively.

Group Calling and Warm Transfer

Facilitates bringing team members into calls and transferring calls smoothly with shared context.

Team Analytics and Conversation Filtering

Provides managers with in-depth overviews of team activity and tools to prioritize conversations.

Automations

Features auto-replies, auto call recording, and scheduled messages to streamline workflows.

Call Flow Builder

Offers flexible call routing and handling options to direct calls to the right person at the right time.

Customizable Call Handling

Manage notifications, phone menus, unanswered call handling, and off-hours routing based on business hours.

Pricing

Free Tier Available

Quo offers a free trial to try the service before committing to a paid plan.

Use Cases

Customer Support Teams

Enable teams to collaborate on customer communications with shared numbers, internal threads, and call transfers.

Startups and Small Businesses

Set up local and toll-free numbers quickly to manage business communications efficiently and professionally.

Sales Teams

Use AI call summaries and suggested contacts to improve follow-ups and customer relationship management.

Remote and Distributed Teams

Keep teams aligned with shared communication history and team analytics regardless of location.

Integrations

Workflow Automations

Supports auto-replies and scheduled messages triggered by different events to integrate with business processes.

Benefits

Improved team collaboration through shared communication channels and internal messaging.
Enhanced customer experience with unified communication history and AI-powered insights.
Increased efficiency via automation features like auto-replies, call recording, and scheduled messages.

Limitations

Currently supports only local and toll-free phone numbers in North America.
Detailed pricing information is not publicly available on the website.

Frequently Asked Questions

Can I port my existing phone number to Quo?
Yes, Quo allows you to port your existing local or toll-free North American phone numbers easily.
Does Quo support team collaboration features?
Yes, Quo offers shared numbers, internal threads, group calling, and warm transfers to enhance team collaboration.
Is there AI functionality included?
Quo includes AI-powered features such as automatic call transcripts, call summaries, suggested contacts, and AI call tags.
Can I automate responses and call recordings?
Yes, Quo supports auto-replies, automatic call recording, and scheduled messages to automate workflows.

Getting Started

  1. 1 Sign up for a free trial at https://my.quo.com/signup.
  2. 2 Set up new local or toll-free North American phone numbers or port existing numbers.
  3. 3 Configure call flows, routing, and team collaboration settings to fit your business needs.

Support

Contact Page

Access support and contact options via https://www.openphone.com/contact.

Documentation

Product demos and learning resources are available on the website.

API

Available: No
Documentation:

No public API documentation is mentioned on the website.

Rate Limits:

Not available.

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