openphone
Quo (formerly OpenPhone) is an AI-powered collaborative business phone system designed for startups and small businesses, combining calls, texts, and contacts in a unified shared space to enhance team alignment and customer communication.
openphone is business intelligence software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Business Operations
What it does
Business Intelligence software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Free
Next step
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openphone
Quo is a robust business phone system trusted by over 90,000 businesses, including startups and world-class institutions. It unifies calls, texts, and contacts into one AI-powered shared space, enabling teams to stay aligned, respond faster, and provide valued customer experiences. The platform supports easy setup of local and toll-free North American phone numbers, number porting, and offers a consolidated view of customer communications including call logs, recordings, and voicemails. Quo is designed to improve team collaboration and customer support efficiency through advanced features and AI enhancements.
Collaborative business phone system with AI for startups and small businesses.
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Claim this listingKey Features
Unified Calls and Messages
See customer texts, call logs, recordings, and voicemails in one consolidated conversation to maintain full context.
AI-Powered Tools
Includes automatic call transcripts, suggested contacts from transcripts, call summaries with next steps, and AI call tags for better focus.
Shared Numbers
Allows teams to work together seamlessly by sharing phone numbers to support customers collectively.
Internal Threads
Enables behind-the-scenes team communication to solve problems collaboratively.
Group Calling and Warm Transfer
Facilitates bringing team members into calls and transferring calls smoothly with shared context.
Team Analytics and Conversation Filtering
Provides managers with in-depth overviews of team activity and tools to prioritize conversations.
Automations
Features auto-replies, auto call recording, and scheduled messages to streamline workflows.
Call Flow Builder
Offers flexible call routing and handling options to direct calls to the right person at the right time.
Customizable Call Handling
Manage notifications, phone menus, unanswered call handling, and off-hours routing based on business hours.
Pricing
Quo offers a free trial to try the service before committing to a paid plan.
Use Cases
Customer Support Teams
Enable teams to collaborate on customer communications with shared numbers, internal threads, and call transfers.
Startups and Small Businesses
Set up local and toll-free numbers quickly to manage business communications efficiently and professionally.
Sales Teams
Use AI call summaries and suggested contacts to improve follow-ups and customer relationship management.
Remote and Distributed Teams
Keep teams aligned with shared communication history and team analytics regardless of location.
Integrations
Workflow Automations
Supports auto-replies and scheduled messages triggered by different events to integrate with business processes.
Benefits
Limitations
Frequently Asked Questions
Can I port my existing phone number to Quo?
Does Quo support team collaboration features?
Is there AI functionality included?
Can I automate responses and call recordings?
Getting Started
- 1 Sign up for a free trial at https://my.quo.com/signup.
- 2 Set up new local or toll-free North American phone numbers or port existing numbers.
- 3 Configure call flows, routing, and team collaboration settings to fit your business needs.
Support
Contact Page
Access support and contact options via https://www.openphone.com/contact.
Documentation
Product demos and learning resources are available on the website.
API
No public API documentation is mentioned on the website.
Not available.
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