Quickchat
Quickchat AI is an AI agent platform that builds and deploys custom conversational agents for customer support, sales, ecommerce, and internal helpdesks—grounding answers in your documentation, taking API actions, and deploying across web widgets, messaging apps, and helpdesk systems.
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Quick Overview
Best for: Business Operations
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from $9 per month
Next step
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Quickchat
Quickchat AI is an AI-first conversational agent platform designed to automate and resolve customer-facing and internal conversations. The platform builds AI Agents that are grounded in a customer's own documentation and knowledge base, can execute actions through integrations and APIs (for example issuing refunds via Stripe, looking up orders in Shopify, or creating tickets in Zendesk), and deploy across web widgets, messaging channels, and helpdesk tools. Quickchat positions itself for enterprise use with features such as full traceability for every AI answer, role-based access, SSO support, EU data residency, and explicit statements that customer data is not used to train external LLMs.
Quickchat AI is an AI agent platform that builds and deploys custom conversational agents for customer support, sales, ecommerce, and internal helpdesks—grounding answers in your documentation, taking API actions, and deploying across web widgets, messaging apps, and helpdesk systems.
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Claim this listing for $29Key Features
Grounded answers & provenance
Answers are grounded in imported docs, URLs and indexed content with visible sources and the reasoning steps behind replies, so teams can audit why an answer was given.
Knowledge Base import & auto-refresh
Import PDFs, DOCX, FAQs and URLs into a knowledge base that auto-refreshes to keep the agent up to date.
AI Actions & API integrations
Configure AI Actions to call external APIs and run operations (examples shown: lookup order in Shopify, issue refund in Stripe, create tickets in Zendesk).
Multi-channel deployment
Deploy the same AI Agent configuration across web chat widgets, a chat page, WhatsApp, Slack/Discord style messaging, and helpdesk systems.
Human handoff & inbox
Agents can escalate to human agents with full conversation context preserved inside the platform's Inbox.
Analytics, insights & resolution tracking
Surface topics, sentiment, content gaps and track resolution rates and other insights for conversations handled by the AI.
Multilingual support
Platform supports multilingual abilities as part of customer deployments and testimonials.
Enterprise controls
SSO via SAML/OIDC, role-based access, audit logs, EU data residency options, and data controls (no training on customer data).
Pricing
Quickchat AI offers a free plan (the site states 'Start for free').
$9 plan
$9 per month- Listed as a paid plan tier on the site. See pricing page for full breakdown.
$29 plan
$29 per month- Listed as a paid plan tier on the site. See pricing page for full breakdown.
$99 plan
$99 per month- Listed as a paid plan tier on the site. See pricing page for full breakdown.
$299 plan
$299 per month- Listed as a paid plan tier on the site. See pricing page for full breakdown.
$999 plan
$999 per month- Listed as a paid plan tier on the site. See pricing page for full breakdown.
Enterprise (per-resolved conversation)
Billed per resolved conversation, starting at $0.50 per resolution with volume discounts- Enterprise billing model based on resolved conversations; only conversations resolved by the AI without human handoff are billed.
Use Cases
Customer Support
Automate repetitive support conversations to resolve requests automatically so human teams can focus on edge cases; integrates with helpdesks to preserve history and metadata.
Sales & Lead Generation
Qualify leads, recommend products, capture context and route prospects to sales with the appropriate follow-up.
Ecommerce & Recovering Carts
Guide shoppers, recover abandoned carts, answer product questions and take actions like checking order status or issuing refunds via integrations.
IT & Internal Helpdesk / HR
Answer employee questions about policies, leave balances and onboarding, fetch internal documents and reduce internal ticket volume.
Enterprise Deployments
Roll out AI Agents across large teams with enterprise needs for security, compliance, SSO, role-based access, and EU data residency.
Integrations
Zendesk
Preserve conversation history, tags and customer metadata when handing off or creating tickets.
Intercom
Integrates with Intercom to resolve conversations and hand off to human agents when needed.
Freshdesk / HubSpot
Integrates with helpdesk platforms to sync conversations and metadata.
Shopify
Lookup orders and perform ecommerce actions (examples show looking up orders in Shopify).
Stripe
Example action: issue refunds via Stripe when the AI identifies eligible orders.
WhatsApp, WordPress, Website chat, Discord, Slack-style channels
Deploy the same AI Agent across messaging channels and embedded website widgets.
Benefits
Limitations
Frequently Asked Questions
What is Quickchat AI?
How much does Quickchat AI cost?
What channels does Quickchat AI deploy to?
Does Quickchat AI integrate with my helpdesk?
How long does Quickchat AI take to deploy?
What results do Quickchat AI customers see?
Getting Started
- 1 Step 1: Start for free or book a demo via the Quickchat website.
- 2 Step 2: Describe your AI — set agent personality, guidelines, system prompt and model settings.
- 3 Step 3: Import or connect knowledge sources (PDFs, DOCX, URLs) and enable auto-refresh.
- 4 Step 4: Configure AI Actions and integrations (Stripe, Shopify, helpdesk APIs) and test the agent.
- 5 Step 5: Deploy the agent to your website, WhatsApp or helpdesk and monitor via the Inbox and insights dashboard.
Support
Contact: [email protected]
docs
Documentation and resources linked from the website (Documentation page).
demo
Book a demo via the website.
status
Service status page is linked from the site.
API
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