Quickchat

Quickchat

Quickchat AI is an AI agent platform that builds and deploys custom conversational agents for customer support, sales, ecommerce, and internal helpdesks—grounding answers in your documentation, taking API actions, and deploying across web widgets, messaging apps, and helpdesk systems.

Quickchat is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 80/100
#446 in AI Agents (446 tools)
Added 3 months ago
Data reviewed Jul 16, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

Review official source →

Quick Overview

Best for: Business Operations

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from $9 per month

Next step

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Quickchat

Quickchat AI is an AI-first conversational agent platform designed to automate and resolve customer-facing and internal conversations. The platform builds AI Agents that are grounded in a customer's own documentation and knowledge base, can execute actions through integrations and APIs (for example issuing refunds via Stripe, looking up orders in Shopify, or creating tickets in Zendesk), and deploy across web widgets, messaging channels, and helpdesk tools. Quickchat positions itself for enterprise use with features such as full traceability for every AI answer, role-based access, SSO support, EU data residency, and explicit statements that customer data is not used to train external LLMs.

Quickchat AI is an AI agent platform that builds and deploys custom conversational agents for customer support, sales, ecommerce, and internal helpdesks—grounding answers in your documentation, taking API actions, and deploying across web widgets, messaging apps, and helpdesk systems.

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Key Features

Grounded answers & provenance

Answers are grounded in imported docs, URLs and indexed content with visible sources and the reasoning steps behind replies, so teams can audit why an answer was given.

Knowledge Base import & auto-refresh

Import PDFs, DOCX, FAQs and URLs into a knowledge base that auto-refreshes to keep the agent up to date.

AI Actions & API integrations

Configure AI Actions to call external APIs and run operations (examples shown: lookup order in Shopify, issue refund in Stripe, create tickets in Zendesk).

Multi-channel deployment

Deploy the same AI Agent configuration across web chat widgets, a chat page, WhatsApp, Slack/Discord style messaging, and helpdesk systems.

Human handoff & inbox

Agents can escalate to human agents with full conversation context preserved inside the platform's Inbox.

Analytics, insights & resolution tracking

Surface topics, sentiment, content gaps and track resolution rates and other insights for conversations handled by the AI.

Multilingual support

Platform supports multilingual abilities as part of customer deployments and testimonials.

Enterprise controls

SSO via SAML/OIDC, role-based access, audit logs, EU data residency options, and data controls (no training on customer data).

Pricing

Free Tier Available

Quickchat AI offers a free plan (the site states 'Start for free').

$9 plan

$9 per month
  • Listed as a paid plan tier on the site. See pricing page for full breakdown.

$29 plan

$29 per month
  • Listed as a paid plan tier on the site. See pricing page for full breakdown.

$99 plan

$99 per month
  • Listed as a paid plan tier on the site. See pricing page for full breakdown.

$299 plan

$299 per month
  • Listed as a paid plan tier on the site. See pricing page for full breakdown.

$999 plan

$999 per month
  • Listed as a paid plan tier on the site. See pricing page for full breakdown.

Enterprise (per-resolved conversation)

Billed per resolved conversation, starting at $0.50 per resolution with volume discounts
  • Enterprise billing model based on resolved conversations; only conversations resolved by the AI without human handoff are billed.

Use Cases

Customer Support

Automate repetitive support conversations to resolve requests automatically so human teams can focus on edge cases; integrates with helpdesks to preserve history and metadata.

Sales & Lead Generation

Qualify leads, recommend products, capture context and route prospects to sales with the appropriate follow-up.

Ecommerce & Recovering Carts

Guide shoppers, recover abandoned carts, answer product questions and take actions like checking order status or issuing refunds via integrations.

IT & Internal Helpdesk / HR

Answer employee questions about policies, leave balances and onboarding, fetch internal documents and reduce internal ticket volume.

Enterprise Deployments

Roll out AI Agents across large teams with enterprise needs for security, compliance, SSO, role-based access, and EU data residency.

Integrations

Zendesk

Preserve conversation history, tags and customer metadata when handing off or creating tickets.

Intercom

Integrates with Intercom to resolve conversations and hand off to human agents when needed.

Freshdesk / HubSpot

Integrates with helpdesk platforms to sync conversations and metadata.

Shopify

Lookup orders and perform ecommerce actions (examples show looking up orders in Shopify).

Stripe

Example action: issue refunds via Stripe when the AI identifies eligible orders.

WhatsApp, WordPress, Website chat, Discord, Slack-style channels

Deploy the same AI Agent across messaging channels and embedded website widgets.

Benefits

Higher automatic resolution rates (Quickchat reports >80% resolution vs ~70% industry average, +10% improvement).
Lower cost per resolution (example metric: $0.50 per resolved chat and claims of up to 75% savings vs competitors).
Auditable answers with visible sources, reasoning steps and API actions for traceability and operational tuning.
Fast deployment options (minimal deployments can go live the same day) and multichannel reach.

Limitations

SOC 2 and ISO certification are listed as 'in progress' rather than completed.
Production-grade deployments involving custom AI Actions and complex integrations can take up to two weeks to go live depending on integration complexity.

Frequently Asked Questions

What is Quickchat AI?
Quickchat AI is a custom AI Agent platform for customer support, sales, and ecommerce. It builds AI Agents that ground their answers in your docs, take actions through APIs, and deploy across your website, helpdesk, WhatsApp, and Slack.
How much does Quickchat AI cost?
Quickchat AI offers a free plan and paid plans at $9, $29, $99, $299, and $999 per month. Enterprise customers are billed per resolved conversation, starting at $0.50 per resolution, with volume discounts. Only conversations resolved by the AI Agent without human handoff are billed.
What channels does Quickchat AI deploy to?
Quickchat AI deploys to web (embeddable chat widget), WhatsApp, Slack, and any helpdesk that exposes a public API. Each channel uses the same AI Agent configuration so conversation history and grounded answers stay consistent across surfaces.
Does Quickchat AI integrate with my helpdesk?
Yes. Quickchat AI integrates with Zendesk, Intercom, Freshdesk, and HubSpot. The AI Agent resolves what it can and hands off the rest to human agents inside the tool they already use, preserving conversation history, tags, and customer metadata.
How long does Quickchat AI take to deploy?
A minimal Quickchat AI deployment (knowledge base crawl plus a widget on one site) can go live the same day. Production-grade deployments with custom AI Actions and helpdesk handoff typically go live within two weeks, depending on knowledge source count and integration complexity.
What results do Quickchat AI customers see?
Customers report higher satisfaction and high-resolution rates; for example Novuskills reported 1,000 AI Assistant interactions at a 98% satisfaction rate (case study referenced on the site).

Getting Started

  1. 1 Step 1: Start for free or book a demo via the Quickchat website.
  2. 2 Step 2: Describe your AI — set agent personality, guidelines, system prompt and model settings.
  3. 3 Step 3: Import or connect knowledge sources (PDFs, DOCX, URLs) and enable auto-refresh.
  4. 4 Step 4: Configure AI Actions and integrations (Stripe, Shopify, helpdesk APIs) and test the agent.
  5. 5 Step 5: Deploy the agent to your website, WhatsApp or helpdesk and monitor via the Inbox and insights dashboard.

Support

email

Contact: [email protected]

docs

Documentation and resources linked from the website (Documentation page).

demo

Book a demo via the website.

status

Service status page is linked from the site.

API

Available: Yes

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