Relish AI
Relish AI automates shopper conversations about product discovery, sales, and support for e-commerce stores, including Shopify-focused stores. Store teams configure its responses and can route unanswered questions to live chat.
One of 161 tools in Chatbots & Assistants
Who it's for
- Shopify store teams that want a chatbot for product discovery, recommendations, and customer questions.
- E-commerce support teams seeking automated coverage for common questions and requests such as returns, exchanges, and cancellations.
- Store teams that want to engage visitors with conversational campaigns and route unanswered questions to live agents.
How it fits your workflow
Create an account and configure the chatbot by choosing the tasks it performs, the questions it answers, and how it responds. The page says setup requires no coding.
The assistant engages store visitors and customers in conversations, helping with product discovery, recommendations, FAQs, and listed support requests. It operates 24/7 and learns from user interactions.
When it does not have enough information to answer, it connects the customer to the store or colleagues through live chat. The page lists Shopify Inbox, Klaviyo, and Gorgias as integrations.
Pricing
Free: A 14-day free trial is offered with no credit card required; the page does not describe an ongoing free plan.
Free trial
14 days free; no credit card required. The page does not state paid-plan prices.
- · Try the product for 14 days
- · Cancel anytime
Prices checked on Oct 18, 2026 from the vendor's site. They can change; confirm before you buy.
Key features
- Automated sales and support
- Answers customer questions and supports sales and customer-service interactions 24/7, including when store staff are unavailable.
- Conversational product discovery
- Helps shoppers find products through conversational searching and personalized recommendations.
- Store-controlled responses
- Store teams choose the tasks the assistant performs, the questions it answers, and how it responds.
- Live-agent transfer
- Connects customers to the store or colleagues through live chat when the assistant does not have enough information to answer.
- Support automation
- The page lists assistance with product and brand FAQs, abandoned carts, returns, exchanges, and cancellations.
- Conversational campaigns
- Offers AI chat campaigns intended to engage store visitors and customers.
Works with
- Shopify Inbox
- Klaviyo
- Gorgias
- Live chat
Alternatives to consider
-
REP AI
Choose it if you want a platform described as covering website, email, and social conversations with separate sales and support agents or a combined concierge plan.
-
Asklo AI
Choose it if you specifically want an AI product Q&A widget on product pages rather than the broader sales and support chatbot described for Relish AI.
Getting started
- Create an account and begin the 14-day free trial; no credit card is required.
- Set up the first AI chatbot in the product; the page says no coding is required.
- Configure the assistant's tasks, questions, and responses.
- Use live-chat transfer for questions the assistant cannot answer.