sendwo

sendwo

SendWo is a free WhatsApp marketing software that enables businesses to broadcast bulk WhatsApp messages, automate customer engagement with AI chatbots, and manage sales and support through an integrated platform using the official WhatsApp Business API.

sendwo is marketing software teams evaluate for content & marketing. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 80/100
#323 in Marketing (323 tools)
Added 0 year ago
18016 directory views this week

Quick Overview

Best for: Content & Marketing

What it does

Marketing software for decision-makers comparing workflow fit and alternatives.

Best fit

Content & Marketing

Pricing snapshot

Freemium from Free to use with no credit card required; pay only official WhatsApp API charges directly to Meta.

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sendwo

SendWo is an all-in-one WhatsApp marketing platform designed for businesses to engage customers, automate communication, and boost sales using the official WhatsApp Business API. It offers bulk broadcasting of WhatsApp messages with templates, carousels, and transactional notifications, alongside AI-powered chatbots that simulate human-like conversations or escalate to human agents. The platform supports multi-channel messaging including Instagram, Facebook Messenger, Telegram, and website chat widgets, making it suitable for e-commerce, education, and customer support sectors. SendWo also integrates with popular tools like Shopify, WooCommerce, Zapier, and OpenAI to streamline workflows and payment collection directly on WhatsApp.

AI WhatsApp chatbot software for scaling sales, automating support, and managing customer communication.

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Key Features

Bulk Broadcasting

Send bulk WhatsApp messages to millions of contacts using button-based templates, carousels, and media such as videos, images, PDFs, and locations.

AI WhatsApp Chatbot

Automate customer support with AI chatbots trained on PDFs, texts, FAQs, and website links to provide instant responses and escalate to human agents when needed.

Shared Team Inbox

Manage sales and customer support with a shared inbox allowing multiple agents to access the same WhatsApp number with different access levels.

Click To WhatsApp Ads

Run ads that direct users to WhatsApp inbox with pre-set icebreaking messages to capture leads and increase return on ad spend.

WhatsApp Payments & Cart Recovery

Enable customers to add to cart and pay directly on WhatsApp, with automated reminders to complete purchases integrated with WooCommerce and Shopify.

Multi-Channel Support

Supports WhatsApp, Instagram, Facebook Messenger, Telegram, and website chat widgets for comprehensive customer engagement.

Third-Party Integrations

Integrate with WooCommerce, Shopify, Zapier, OpenAI, Google Sheets, and more for seamless data transfer and workflow automation.

No Markup Fees

SendWo charges zero percent markup fees on top of the official WhatsApp Business API pricing, allowing direct payment to Meta.

WhatsApp Blue Tick Assistance

Guidance and support to help businesses qualify for the verified WhatsApp blue tick mark as an official Meta Business partner.

Pricing

Free Tier Available

SendWo offers a free forever plan for WhatsApp marketing software with no markup fees; users pay only the official WhatsApp Business API pricing directly to Meta.

Free Forever Plan

Free to use with no credit card required; pay only official WhatsApp API charges directly to Meta.
  • Bulk WhatsApp messaging
  • AI chatbot automation
  • Multi-agent inbox
  • Basic integrations

Use Cases

E-commerce Sales & Cart Recovery

Boost sales by sending product catalogs, order notifications, and cart recovery reminders directly on WhatsApp integrated with WooCommerce and Shopify.

Customer Support Automation

Use AI chatbots to provide instant responses to customer queries, book appointments, qualify leads, and escalate complex issues to human agents.

Bulk Marketing Campaigns

Broadcast promotional messages, transactional notifications, and updates to segmented customer lists using WhatsApp templates and media-rich messages.

Lead Generation & Engagement

Collect customer data through WhatsApp forms and input flows, run surveys, and nurture leads with personalized drip sequence messaging.

Multi-Channel Customer Interaction

Engage customers across WhatsApp, Instagram, Facebook Messenger, Telegram, and website chat from a single platform.

Integrations

WooCommerce

Sync product catalogs and automate cart recovery messages.

Shopify

Integrate product catalogs and manage orders via WhatsApp.

Zapier

Automate workflows by connecting SendWo with thousands of apps.

OpenAI

Enhance chatbot intelligence with AI-powered responses.

Google Sheets

Import and export customer data for campaign management.

Elementor, WPForms

Collect leads and data through forms integrated with WhatsApp flows.

Stripe, Razorpay, PayPal, PhonePe, Instamojo

Enable payment collection directly on WhatsApp.

HTTP API & Webhooks

Connect with third-party platforms for real-time data transfer and automation.

Benefits

Official WhatsApp Business API integration ensures compliance and reduces risk of number banning.
Zero markup fees on WhatsApp API pricing save businesses up to 35% per conversation.
AI-powered automation improves response times and customer satisfaction.
Multi-agent shared inbox enhances team collaboration and customer support efficiency.
Seamless integration with popular e-commerce and CRM platforms streamlines workflows.
Supports rich media and interactive message templates to increase engagement.
Comprehensive onboarding and free plan with no credit card required lowers entry barriers.

Limitations

Number banning decisions are controlled by Meta and not by SendWo.
Users must comply with WhatsApp Business API pricing and policies; SendWo does not cover these costs.

Frequently Asked Questions

Are you a Business Solutions Provider (BSP)?
Yes, SendWo is an official Meta Business Solution Provider listed in their partner directory.
Is SendWo free to use? Are there any hidden fees?
SendWo software is free to use forever under the free plan. Users pay only the official WhatsApp Business API pricing directly to Meta with no additional markup fees.
How can I sign up for WhatsApp Business API and bulk broadcasting?
Sign up for SendWo's free plan, create a Facebook Business Manager account, register your WhatsApp number via API, and follow tutorial videos to start bulk broadcasting.
Will my WhatsApp number get banned using SendWo?
No, if you engage properly with your customer list. SendWo provides notifications and quality ratings to help prevent banning, but final decisions are made by Meta.
Is there a setup fee for using SendWo?
No setup fee for paid plans; free plan users can self-onboard using tutorial videos.
Can I use my existing WhatsApp number?
Yes, but you must delete it from the WhatsApp mobile app before integrating it with the WhatsApp Business API via SendWo.
What is WhatsApp conversational-based pricing?
Businesses pay for WhatsApp Business API conversations based on customer country and message templates; regular WhatsApp usage remains free.
Can I switch to SendWo from another BSP?
Yes, SendWo offers migration services to help switch from other Business Solution Providers.
Is Facebook Business Manager verification required?
Yes, for advanced WhatsApp Business API features like flows, verified blue tick, and billing under your business name.

Getting Started

  1. 1 Step 1: Connect your WhatsApp API number using the simple onboarding form on SendWo.
  2. 2 Step 2: Create WhatsApp message templates with buttons, media, PDFs, and more.
  3. 3 Step 3: Upload your customer contact list via CSV or integrate with third-party tools to send bulk broadcasts.

Support

Email

Contact via the SendWo contact page for support and inquiries.

Documentation

Comprehensive API and developer documentation available on the SendWo website.

Video Tutorials

YouTube video tutorials to assist with onboarding and feature usage.

Community

Facebook community for user discussions and support.

Ticket Support

Submit support tickets through the SendWo platform for personalized assistance.

API

Available: Yes
Documentation:

API developer documentation is available on the SendWo website for integration and automation.

Rate Limits:

Rate limit information is not explicitly provided but governed by WhatsApp Business API policies.

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