Timelines

Timelines

TimelinesAI is a WhatsApp CRM integration and shared inbox platform that syncs WhatsApp conversations and contacts with CRMs, centralizes multi-number messaging, and automates workflows with a visual builder for teams in sales, support, marketing, and agencies.

Timelines is sales software teams evaluate for content & marketing. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 80/100
#50 in Sales (50 tools)
Added 3 months ago
17625 directory views this week

Quick Overview

Best for: Content & Marketing

What it does

Sales software for decision-makers comparing workflow fit and alternatives.

Best fit

Content & Marketing

Pricing snapshot

Freemium from 10-day free trial, no credit card required

Next step

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Timelines

TimelinesAI connects WhatsApp conversations and contacts to CRMs and unifies multiple WhatsApp numbers into a single shared inbox for teams. It is designed for customer support, sales, marketing, and agencies that need real-time conversation syncing, team collaboration, and automation across existing personal or business WhatsApp accounts. The platform emphasizes quick setup (works with existing WhatsApp accounts via QR/link), CRM-native integrations, and no-code workflow automation to reduce manual work and preserve conversation context inside CRM records.

TimelinesAI is a WhatsApp CRM integration and shared inbox platform that syncs WhatsApp conversations and contacts with CRMs, centralizes multi-number messaging, and automates workflows with a visual builder for teams in sales, support, marketing, and agencies.

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Key Features

Native CRM Integrations

Pre-built, native integrations with HubSpot, Pipedrive, monday.com, Zoho, Salesforce, Close CRM and others to sync contacts and full conversation history directly into CRM records and workflows.

Shared Team Inbox

Manage multiple WhatsApp accounts from a single shared inbox with assignment, internal notes, sender labels, and real-time collaboration for teams.

Mass Messaging & Broadcasts

Send bulk or broadcast WhatsApp messages and personalized campaigns using contact data from the CRM without typing messages individually.

Workflow Builder (No-code)

Visual drag-and-drop workflow builder to automate routing, replies, CRM updates and integrations across 1000+ apps. Includes templates, testing, and analytics for workflows.

Multi-number WhatsApp Management

Support for syncing and managing unlimited WhatsApp numbers (business and personal) across teams and CRMs with simple QR-based connection.

WhatsApp Analytics

Analytics and reporting tools that transform messaging data into actionable insights to track performance of conversations, campaigns and workflows.

Personal WhatsApp to CRM

Ability to link personal WhatsApp accounts and have chats logged and associated with CRM contacts and deals.

Public & Partner API / Webhooks

APIs, partner API and webhook support for white-label solutions, custom integrations and automations beyond the built-in connectors.

ChatGPT Agent Integration

Integration with ChatGPT agents for AI-assisted workflows and automation (listed as a new capability).

Pricing

Free Tier Available

10-day free trial available; full pricing and plan tiers are not published on the site and require contacting sales or booking a demo.

10-Day Free Trial

10-day free trial, no credit card required
  • Full trial access to shared inbox and workflow builder
  • Works with existing WhatsApp accounts
  • CRM integrations available

Paid Plans

Not publicly listed on site — contact sales or book a demo for exact pricing
  • Multi-number support
  • Team seats and permissions
  • Advanced automation and analytics
  • API/partner/white-label options (depending on plan)

Use Cases

Sales & Lead Management

Auto-create leads/contacts and associate conversations with deals so sales teams maintain context, track activity and progress opportunities directly from WhatsApp messages in CRM.

Customer Support & Shared Inbox

Teams use the shared inbox to respond faster, assign conversations, add internal notes, and track conversation history for consistent customer support across multiple WhatsApp numbers.

Marketing & Broadcast Campaigns

Run targeted mass messaging campaigns and automated follow-ups using CRM data for personalized outreach at scale.

Agencies & Multi-client Management

Agencies managing multiple clients or phone numbers consolidate conversations, route chats to the right account/team, and maintain separate CRM syncs for each client.

Automations & Workflows

Automate repetitive WhatsApp tasks—message routing, CRM property updates, lead scoring and multi-step flows—using the visual workflow builder and pre-built templates.

Integrations

HubSpot

Native sync of unlimited WhatsApp numbers into HubSpot, supports HubSpot workflows and both Business and personal numbers.

Pipedrive

Real-time conversation sync into Persons & Deals, auto-create Persons & Deals from chats and pin conversations to deals.

monday.com

Auto-create and live-update items from incoming WhatsApp messages and enable live chat tied to boards.

Zoho CRM

Live WhatsApp chat inside Zoho pages, sync chat history to notes, and automatic contact syncing via outbound webhooks.

Salesforce

Auto-create Leads and Contacts from WhatsApp chats, sync conversation history, and operate from existing WhatsApp numbers.

Close CRM

Automatic lead creation, team collaboration features, smart contact matching and real-time sync with complete conversation history.

Zapier / Make / Integrately

No-code connectors that extend workflows and automation to 1000+ apps via existing automation platforms.

Webhooks & Public API

Webhooks and public/partner APIs for custom integrations, white-label solutions and advanced automation.

ChatGPT Agents

Integration to enable AI-assisted automation and conversational workflows within TimelinesAI environments.

Benefits

Centralized management of multiple WhatsApp accounts and shared team inbox to reduce context switching
Automated syncing of conversations and contacts into CRM to preserve data and improve lead tracking
Save time with no-code workflow automation, mass messaging and pre-built templates
Scales messaging operations across teams and clients while maintaining conversation history and audit trails
Access to analytics to measure performance and optimize messaging and workflows

Limitations

Detailed paid plan pricing and feature matrix are not publicly listed on the site — you must contact sales or book a demo for exact pricing.
WhatsApp call synchronization is not listed as available (a testimonial requested this feature), so call sync may not be supported currently.
Technical limits such as API rate limits, message throughput caps, or plan-based seat limits are not disclosed on the public site.

Frequently Asked Questions

How do I connect my WhatsApp account?
Sign up, then link your existing personal or business WhatsApp account via the QR/link method provided in the TimelinesAI dashboard. Connection typically takes under two minutes.
Is there a free trial?
Yes — TimelinesAI offers a 10-day free trial with no credit card required so you can try shared inbox, CRM sync and the workflow builder.
Which CRMs are supported?
TimelinesAI lists native integrations with HubSpot, Pipedrive, monday.com, Zoho, Salesforce and Close CRM, plus connectors via Zapier/Make/Integrately and webhooks for other systems.
Can I use personal WhatsApp numbers?
Yes — the product supports linking and syncing both personal and business WhatsApp accounts into CRM records and the shared inbox.
Is there an API for custom integrations or white-labeling?
TimelinesAI advertises a Public API and a Partner API as well as webhooks for custom integrations and white-label solutions; contact sales for partner program details.

Getting Started

  1. 1 Step 1: Sign up with your email and start a 10-day free trial (no credit card required).
  2. 2 Step 2: Connect your existing personal or business WhatsApp account via the provided QR/link to start syncing messages.
  3. 3 Step 3: Connect your CRM (HubSpot, Pipedrive, monday.com, Zoho, Salesforce, etc.), set up inbox permissions and launch workflows or mass messaging campaigns.

Support

Help Center / Docs

Access the Help Center, playbooks and guides on the website for onboarding and troubleshooting.

Contact / Sales

Book a demo or schedule a call via the site contact pages to discuss plans, integration or white-label options.

Resources

Blog posts, case studies, playbooks and video guides to learn best practices and view product walkthroughs.

Community / Social

Social channels listed (LinkedIn, Facebook, X, YouTube) for updates, news and outreach.

API

Available: Yes

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