Timelines
TimelinesAI is a WhatsApp CRM integration and shared inbox platform that syncs WhatsApp conversations and contacts with CRMs, centralizes multi-number messaging, and automates workflows with a visual builder for teams in sales, support, marketing, and agencies.
Timelines is sales software teams evaluate for content & marketing. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Content & Marketing
What it does
Sales software for decision-makers comparing workflow fit and alternatives.
Best fit
Content & Marketing
Pricing snapshot
Freemium from 10-day free trial, no credit card required
Next step
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Timelines
TimelinesAI connects WhatsApp conversations and contacts to CRMs and unifies multiple WhatsApp numbers into a single shared inbox for teams. It is designed for customer support, sales, marketing, and agencies that need real-time conversation syncing, team collaboration, and automation across existing personal or business WhatsApp accounts. The platform emphasizes quick setup (works with existing WhatsApp accounts via QR/link), CRM-native integrations, and no-code workflow automation to reduce manual work and preserve conversation context inside CRM records.
TimelinesAI is a WhatsApp CRM integration and shared inbox platform that syncs WhatsApp conversations and contacts with CRMs, centralizes multi-number messaging, and automates workflows with a visual builder for teams in sales, support, marketing, and agencies.
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Claim this listingKey Features
Native CRM Integrations
Pre-built, native integrations with HubSpot, Pipedrive, monday.com, Zoho, Salesforce, Close CRM and others to sync contacts and full conversation history directly into CRM records and workflows.
Shared Team Inbox
Manage multiple WhatsApp accounts from a single shared inbox with assignment, internal notes, sender labels, and real-time collaboration for teams.
Mass Messaging & Broadcasts
Send bulk or broadcast WhatsApp messages and personalized campaigns using contact data from the CRM without typing messages individually.
Workflow Builder (No-code)
Visual drag-and-drop workflow builder to automate routing, replies, CRM updates and integrations across 1000+ apps. Includes templates, testing, and analytics for workflows.
Multi-number WhatsApp Management
Support for syncing and managing unlimited WhatsApp numbers (business and personal) across teams and CRMs with simple QR-based connection.
WhatsApp Analytics
Analytics and reporting tools that transform messaging data into actionable insights to track performance of conversations, campaigns and workflows.
Personal WhatsApp to CRM
Ability to link personal WhatsApp accounts and have chats logged and associated with CRM contacts and deals.
Public & Partner API / Webhooks
APIs, partner API and webhook support for white-label solutions, custom integrations and automations beyond the built-in connectors.
ChatGPT Agent Integration
Integration with ChatGPT agents for AI-assisted workflows and automation (listed as a new capability).
Pricing
10-day free trial available; full pricing and plan tiers are not published on the site and require contacting sales or booking a demo.
10-Day Free Trial
10-day free trial, no credit card required- Full trial access to shared inbox and workflow builder
- Works with existing WhatsApp accounts
- CRM integrations available
Paid Plans
Not publicly listed on site — contact sales or book a demo for exact pricing- Multi-number support
- Team seats and permissions
- Advanced automation and analytics
- API/partner/white-label options (depending on plan)
Use Cases
Sales & Lead Management
Auto-create leads/contacts and associate conversations with deals so sales teams maintain context, track activity and progress opportunities directly from WhatsApp messages in CRM.
Customer Support & Shared Inbox
Teams use the shared inbox to respond faster, assign conversations, add internal notes, and track conversation history for consistent customer support across multiple WhatsApp numbers.
Marketing & Broadcast Campaigns
Run targeted mass messaging campaigns and automated follow-ups using CRM data for personalized outreach at scale.
Agencies & Multi-client Management
Agencies managing multiple clients or phone numbers consolidate conversations, route chats to the right account/team, and maintain separate CRM syncs for each client.
Automations & Workflows
Automate repetitive WhatsApp tasks—message routing, CRM property updates, lead scoring and multi-step flows—using the visual workflow builder and pre-built templates.
Integrations
HubSpot
Native sync of unlimited WhatsApp numbers into HubSpot, supports HubSpot workflows and both Business and personal numbers.
Pipedrive
Real-time conversation sync into Persons & Deals, auto-create Persons & Deals from chats and pin conversations to deals.
monday.com
Auto-create and live-update items from incoming WhatsApp messages and enable live chat tied to boards.
Zoho CRM
Live WhatsApp chat inside Zoho pages, sync chat history to notes, and automatic contact syncing via outbound webhooks.
Salesforce
Auto-create Leads and Contacts from WhatsApp chats, sync conversation history, and operate from existing WhatsApp numbers.
Close CRM
Automatic lead creation, team collaboration features, smart contact matching and real-time sync with complete conversation history.
Zapier / Make / Integrately
No-code connectors that extend workflows and automation to 1000+ apps via existing automation platforms.
Webhooks & Public API
Webhooks and public/partner APIs for custom integrations, white-label solutions and advanced automation.
ChatGPT Agents
Integration to enable AI-assisted automation and conversational workflows within TimelinesAI environments.
Benefits
Limitations
Frequently Asked Questions
How do I connect my WhatsApp account?
Is there a free trial?
Which CRMs are supported?
Can I use personal WhatsApp numbers?
Is there an API for custom integrations or white-labeling?
Getting Started
- 1 Step 1: Sign up with your email and start a 10-day free trial (no credit card required).
- 2 Step 2: Connect your existing personal or business WhatsApp account via the provided QR/link to start syncing messages.
- 3 Step 3: Connect your CRM (HubSpot, Pipedrive, monday.com, Zoho, Salesforce, etc.), set up inbox permissions and launch workflows or mass messaging campaigns.
Support
Help Center / Docs
Access the Help Center, playbooks and guides on the website for onboarding and troubleshooting.
Contact / Sales
Book a demo or schedule a call via the site contact pages to discuss plans, integration or white-label options.
Resources
Blog posts, case studies, playbooks and video guides to learn best practices and view product walkthroughs.
Community / Social
Social channels listed (LinkedIn, Facebook, X, YouTube) for updates, news and outreach.
API
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