AiMatch

Zinng

Zinng answers business calls with an AI receptionist, captures leads, and handles appointment booking or follow-up. Small-business teams use it to cover missed, overflow, and after-hours calls through a shared calls, texts, and chat inbox.

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Who it's for

  • Small-business owners who want calls answered after hours or when staff are busy, while keeping their existing number or using a new Zinng number.
  • Dental and other appointment-based practices that want callers to check availability or book through Cal.com or Calendly.
  • Service-business teams, including lawn care, plumbing, and HVAC businesses, that need call handling, lead capture, and follow-up.

Not the right fit if…

  • Businesses outside the United States and Canada: the page says Zinng currently supports only those regions.
  • Teams that need AI-generated replies in their website chat today: the page says AI chat replies are coming soon.

How it fits your workflow

Provide a website or Google Business Profile and details about services, hours, pricing, and FAQs. Zinng builds the agent, and the team reviews it; businesses can also share documents or work with the team on setup.

Connect a phone number by forwarding or porting an existing number, or select a new Zinng number. The agent answers calls, handles questions, captures caller details, and can send booking links or book through a supported calendar.

Review calls and transcripts in the shared inbox, follow up by two-way SMS, and use post-call workflows to send configured texts. Website chats also arrive in the inbox; the widget is added to a site with a snippet.

Pricing

Free: A 7-day free trial is available after registration. The page does not describe a permanently free plan.

Essentials

$49 per month

  • · 300 minutes
  • · Done-for-you setup
  • · Appointment scheduling by sending an SMS link
  • · Lead capture in the inbox

Pro

$99 per month

  • · 700 minutes
  • · Done-for-you setup
  • · Live appointment scheduling on calls
  • · Lead capture sent to a CRM

Growth

$149 per month

  • · 1,000 minutes
  • · Everything in Pro
  • · 10 users

Scale

$249 per month

  • · 2,000 minutes
  • · Everything in Pro
  • · 25 users

Custom

$349+ per month

  • · Custom minute package
  • · Dedicated account representative

Additional minutes

150 minutes for $25; 300 for $50; 600 for $100; or 1,200 for $200

  • · Extra minutes do not expire

Additional agents

$20 per month per agent

  • · Additional agents can be used for different departments, locations, or use cases

Prices checked on Nov 1, 2026 from the vendor's site. They can change; confirm before you buy.

Key features

AI receptionist
Answers business calls around the clock and responds to questions using information about the business, including services, hours, pricing, and FAQs.
Appointment scheduling
Can text a scheduling link during a call or check calendar availability and book an appointment during the call through supported scheduling integrations.
Lead capture
Collects a caller’s name, phone number, email, and reason for calling, with options to send lead details to a CRM through Zapier or direct integrations.
Call transfers
Transfers callers to a person using cold or warm transfers. Calls can be routed to one number or to multiple numbers based on the call.
Two-way SMS
Lets businesses text customers from the Zinng inbox to follow up, share information, answer questions, and send scheduling links.
Recordings and transcripts
Records and transcribes calls so businesses can review conversations in the inbox.

Works with

  • Google Calendar
  • Outlook Calendar
  • Calendly
  • Cal.com
  • Zapier
  • Jotform
  • Eaglesoft
  • Dentrix
  • Open Dental
  • Yardbook
  • ShopMonkey

Limitations to know

  • Zinng currently supports the United States and Canada and provisions phone numbers in those countries.
  • AI replies for website chats are described as coming soon; the current widget routes chats to the shared inbox.
  • The iOS app is described as being in testing during App Store review and available by invite; the Android app is available on Google Play.
  • The Essentials plan includes 300 minutes, one user, transfers to one number, and limited two-way SMS; higher-capacity features are listed on higher plans.
  • Appointment scheduling using only a phone number without an email requires additional setup, according to the page.

Alternatives to consider

  • Dialzara

    Choose it if you need the listed combination of an AI receptionist with outbound voice agents as well as two-way SMS and a website chatbot.

  • KaiCalls

    Choose it if structured text summaries and webhook connections are central to your call-handling workflow.

  • Simple Phones

    Choose it if customizable voice agents and call routing are the specific capabilities you are comparing.

Compare Zinng side by side

Getting started

  1. Register for the 7-day free trial.
  2. Add your website or Google Business Profile so Zinng can build an agent, then answer setup questions about how it should handle calls.
  3. Connect an existing number by forwarding or porting it, or choose a new Zinng number.
  4. Review the agent and begin routing calls; the Zinng team says it provides setup assistance.

Frequently asked questions

How long does setup take?

The page says businesses can be live in minutes: sign up, add a website or Google Business Profile, and Zinng builds an AI agent. Users can then chat with the AI to make changes. Zinng also offers free setup assistance.

Can I keep my existing phone number?

Yes. The page says businesses can forward an existing number to Zinng, port it to Zinng, or use a Zinng number.

Can the AI be trained on my business information?

Yes. The page says agents can be set up with business services, hours, locations, team members, pricing, and FAQs. Larger documentation collections can be handled with knowledge bases, and the company says it can discuss custom solutions for very large amounts of content.

Can callers be transferred to a person?

Yes. Zinng supports call transfers to a human. The Essentials plan supports transfers to one phone number, while the Pro plan supports multiple numbers based on the type of call.

Which regions does Zinng support?

The page says Zinng currently supports the United States and Canada and provisions phone numbers in those countries.

Does Zinng offer a free trial?

Yes. The page offers a free 7-day trial after registration.

Is Zinng HIPAA compliant?

The page states that Zinng is HIPAA compliant and will sign a BAA.

What happens if I run out of minutes?

The page says customers can upgrade their plan or purchase extra minute buckets: 150 minutes for $25, 300 for $50, 600 for $100, or 1,200 for $200. Extra minutes do not expire.

What languages can the voice agents speak?

The page says voice agents can converse in 63 languages and dialects. It recommends writing agent instructions in English for the best understanding and logic.

Can Zinng book appointments during a call?

The page says agents can check calendar availability and schedule appointments through Cal.com and Calendly. It also describes texting callers a scheduling link as another option.