Simplephones
Simple Phones provides AI-powered phone agents that answer inbound and outbound calls, book appointments, and handle customer inquiries with customizable voices, routing, and integrations for businesses.
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Review official source →Quick Overview
Best for: Software & Gaming
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Software & Gaming
Pricing snapshot
Freemium from $97/mo
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Simplephones
Simple Phones provides AI-driven phone agents that answer inbound and outbound calls on behalf of businesses. After signing up, the service generates a starter AI agent that can answer questions, book appointments, leave messages, and be assigned to a number provided by Simple Phones. The platform includes call logging, transcripts, configurable voices and accents, routing/escalation to team members, and the ability to crawl website or FAQ documents to expand the agent's knowledge. Intended users are businesses that want to forward missed calls or obtain a new number and have an AI handle customer interactions.
Simple Phones provides AI-powered phone agents that answer inbound and outbound calls, book appointments, and handle customer inquiries with customizable voices, routing, and integrations for businesses.
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Claim this listingKey Features
Inbound Calls
Calls are answered by a customized AI voice agent which improves over time; the agent can be tweaked to handle edge cases and specific behaviors.
Outbound Calls
Use outbound calling to follow up with customers, stay in touch with leads, and make cold calls using the AI agent as a salesperson.
Logging & Transcripts
Transparent records of all calls including caller, duration, and a transcript; agents can also be tested via a chat screen in the dashboard.
Affordable Plans
Plans start at $97/month for 100 calls with no long-term commitment; phone line and development costs of the agent are covered.
Customization
AI agents can be customized for tasks like booking appointments, calculating mortgage payments, answering FAQs, and more; ongoing free customizations available.
Routing & Escalation
Calls can be routed or escalated to different numbers, and texts, emails, or webhooks can be sent to team members to alert them to customer needs.
Voice & Language Options
Choose from a wide variety of voices, languages, and accents and adjust timing and wording to match brand voice.
Crawling / Knowledge Base
Add your website or FAQ documents so the agent can answer questions about your content in addition to standard tasks.
Service & Support
Team support for prompt agent revisions and ensuring a high-quality integration and experience.
Pricing
14-day free trial (create an AI agent instantly)
Starter
$97/mo- 100 calls per month
- Phone line and agent development costs covered
- No long-term commitment; upgrade or downgrade at any time
Use Cases
Appointment booking
AI agents can book meetings and appointments; demo agent can book an appointment in a calendar.
Customer support & pre-screening
Agents can answer FAQs, pre-screen callers before routing to live staff, leave messages, or transfer unexpected inquiries to team members.
Lead follow-up & sales outreach
Use outbound calling to follow up with customers, stay in touch with leads, and make cold calls with the AI agent acting as a salesperson.
Custom database lookups
Agents can be extended with searchable databases (example: a 5,000-doctor database used by a hospital) to retrieve information and schedule appointments.
Information retrieval from site content
Crawl website or FAQ documents so the agent can answer content-specific questions and fulfill requests.
Integrations
Customer Relationship Management (CRM)
Team can integrate with popular or custom CRMs so customer requests are fulfilled and information flows to the right place.
Zapier
Support for Zapier to trigger workflows and send structured webhooks when customers provide information.
Webhooks / Backend
Send texts, emails, or webhooks to team members and integrate with backend systems to route data and actions.
Benefits
Limitations
Frequently Asked Questions
How does Simple Phones work?
How much does Simple Phones cost?
How is the AI agent created?
Can I continue to use my existing business phone number?
Does the AI integrate with my customer management system?
Is the agent able to handle complex customer inquiries?
What countries can I get an agent in?
What languages or accents do you support?
What if I cancel or go over my calls per month?
Can I see a demo before signing up?
What if I still have questions?
Getting Started
- 1 Sign up for an account and start the 14-day free trial
- 2 Answer a few questions about your business to generate a starter AI agent
- 3 Customize the agent (language, FAQs, behavior, phone number, integrations) and forward calls or use the provided number; test via demo call or dashboard chat
Support
Live chat
Use the live chat widget on the bottom-right of the site for immediate questions
Email [email protected] for assistance and agent revisions
Schedule / Demo
Book a live demo via https://calendly.com/simplephones/demo or call the demo number +1 (786) 472-6102
Help Center / Docs
Help Center and Blog links are provided on the site for additional resources
API
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