Simplephones

Simplephones

Simple Phones provides AI-powered phone agents that answer inbound and make outbound calls, transcribe and log interactions, and integrate with CRMs and webhooks to ensure you never miss customer calls.

Simplephones is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise 70/100
#372 in AI Agents (372 tools)
Added 2 months ago
28899 directory views this week

Quick Overview

Best for: Business Operations

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from $97/mo

Next step

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Simplephones

Simple Phones offers an AI-driven phone agent platform for businesses that want calls answered, routed, and acted on automatically. After signing up, the platform generates a starter AI agent tailored to your business which can answer questions, book meetings, leave messages, and be customized over time. The service provides phone numbers in many countries or can accept forwarded calls from your existing number, and supports integrations so call interactions can update your backend systems or trigger webhooks.

Simple Phones is aimed at businesses of all sizes that need 24/7 call coverage, appointment booking, lead follow-up, or scalable outbound calling with a customizable AI voice. It includes call logging, transcripts, language and accent options, and ongoing agent tuning and support.

Simple Phones provides AI-powered phone agents that answer inbound and make outbound calls, transcribe and log interactions, and integrate with CRMs and webhooks to ensure you never miss customer calls.

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Key Features

Inbound Calls

Calls are answered by a customized AI voice agent that can be tuned over time to improve performance, handle edge cases, and follow business-specific workflows (booking, FAQs, messages).

Outbound Calls

Use outbound calling for follow-ups, lead nurturing, or cold outreach handled by the AI agent acting as your salesperson.

Call Logging & Transcripts

Transparent records of all calls including caller identity, duration, and full transcripts. Agents can also be tested via a dashboard chat without placing a phone call.

Customization

Highly customizable agent behavior: wording, timing, accents, language, and task-specific capabilities (e.g., price calculators, booking flows, custom knowledge bases).

Routing & Escalation

Calls can be routed or escalated to different numbers and notify team members via text, email, or webhooks for specific customer needs.

Voices & Multilingual Support

Choose from a wide variety of voices, accents, and supported languages to match your brand and customer base.

Content Crawling / Knowledge

Add your website or FAQ documents so the AI agent can answer questions using your content in addition to handling standard requests like booking meetings.

Service & Ongoing Support

Ongoing assistance to implement agent revisions, monitor interactions, and update the agent with new information and fixes.

Pricing

Free Tier Available

14-day free trial to create and test an AI agent instantly.

Starter

$97/mo
  • 100 calls per month
  • Includes phone line and agent development costs
  • No long-term commitment; upgrade or downgrade anytime

Use Cases

Customer support and call screening

Automatically answer missed calls, pre-screen callers, escalate to live agents when needed, and log interactions for follow-up.

Appointment booking

Agents can book meetings into calendars and handle scheduling requests from callers.

Sales outreach and lead follow-up

Use outbound AI calling to nurture leads, perform follow-ups, and conduct cold outreach at scale.

Information retrieval and directory lookups

Serve complex queries using custom databases (example: hospital doctor directory) to retrieve information and take actions like booking appointments.

Multilingual customer interactions

Support callers in many languages and accents to serve diverse customer bases across supported countries.

Integrations

Customer Relationship Management (CRM) systems

The team will integrate with popular CRMs or custom back ends so customer data and requests flow to the right place.

Zapier

Workflows can be connected via Zapier to trigger downstream actions when information is provided by callers.

Webhooks

Send structured webhooks to your systems to notify or update internal tools based on call events and collected data.

Calendar integrations

Agents can book appointments into calendars (demo agent can book a calendar appointment).

Benefits

Never miss customer calls — AI answers or captures messages 24/7.
Reduce support and sales staffing costs by automating routine calls and follow-ups.
Fast customization and iterative improvements to agent behavior and knowledge.
Integrates with CRMs, webhooks, and backend systems so call data flows to the right place.
Multilingual and multi-accent voice options to maintain brand consistency across regions.

Limitations

Phone number availability varies by country and may require additional documentation (e.g., commercial register excerpts) to obtain certain numbers.
When you cancel or exceed your tier, assigned phone numbers can be released and may not be reserved unless you resubscribe.
Advanced integrations or complex custom data (large databases, specialized back-end work) may require additional implementation effort by the Simple Phones team.

Frequently Asked Questions

How does Simple Phones work?
After signing up you answer a few business questions to generate a starter AI agent that can answer calls, book meetings, and leave messages. You receive a phone number (or forward your number), and you can request ongoing customizations to training data, wording, accents, behavior, phone number, and integrations.
How much does Simple Phones cost?
Simple Phones starts at $97/month for 100 calls. Plans can be upgraded or downgraded at any time and there is no long-term commitment. The price includes the phone line and agent development costs.
How is the AI agent created and updated?
A base agent is generated to handle questions, bookings, and messages. You can request free ongoing customizations (language, phone country code, FAQs) and the Simple Phones team monitors interaction logs and updates the agent with fixes and improvements.
Can I keep my existing business phone number?
Yes. You can forward missed calls or all calls from your current provider to the number provided by Simple Phones and let the AI agent handle screening, messaging, or transferring to live staff.
Does Simple Phones integrate with my customer management system?
Yes. The team can integrate with popular CRMs or custom internal systems and can also work with Zapier or webhooks to send information in structured formats to your back end.
Can the agent handle complex inquiries?
The base agent covers common tasks, and you can add capabilities like price calculators, custom knowledge bases, or searchable directories. For out-of-scope requests the system can transfer calls to your team or capture a message.
Which countries and languages are supported?
Phone numbers are available in a wide set of countries (including US, Canada, UK, EU countries, Australia, Japan, Brazil, Israel, South Africa, and many more). Supported languages and accents include Chinese, Danish, Dutch, English (US/UK/AU), French, German, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (BR/PT), Russian, Spanish, Swedish, Turkish, and Ukrainian.
What happens if I cancel or exceed my monthly calls?
If you cancel or exceed your plan, phone numbers may be released, but Simple Phones will keep your AI agent so you can resubscribe and request a new number when ready.
Can I see a demo before signing up?
Yes. You can call the demo agent at +1 (786) 472-6102 or schedule a live call with the team at calendly.com/simplephones/demo.

Getting Started

  1. 1 Sign up for an account and start a 14-day free trial.
  2. 2 Answer a few questions about your business to generate a starter AI agent.
  3. 3 Assign or obtain a phone number (or forward your existing number) and test the agent via demo call or dashboard chat.
  4. 4 Request customizations (language, wording, knowledge base, integrations) and monitor call logs/transcripts.

Support

Live chat

Live chat is available from the site (chat widget bottom-right) for quick questions and guidance.

Email

Support and inquiries: [email protected]

Docs / Help Center

Help Center and documentation are available from the site (Help Center link).

Demo scheduling

Book a live demo with a human at calendly.com/simplephones/demo

API

Available: No

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