AiMatch

Actually Asked

Actually Asked adds an AI-powered, inline FAQ to websites and Shopify stores, answering visitor questions from the site’s content and files. Store, SaaS, hospitality, and service teams can use visitor questions and weekly gap reports to keep FAQs relevant.

One of 157 tools in Chatbots & Assistants

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Actually Asked screenshot

Who it's for

  • Shopify store teams that want product FAQs and store policies available as a theme block.
  • SaaS and app teams that need to answer questions about pricing, plans, and product capabilities on marketing pages or documentation.
  • Hospitality and service teams that receive recurring questions about bookings, policies, check-in, or what to expect.

Not the right fit if…

  • Teams whose site visitors do not ask questions yet: the page says the product is for sites where people ask before they buy, book, or sign up, and says it is not for sites where nobody asks anything yet.

How it fits your workflow

Add a domain and optionally provide a help center or PDF and Word files. Actually Asked reads those sources and creates initial FAQ entries.

Place the FAQ on the site using a Shopify theme block or an embed on other supported sites. Visitors can ask questions or highlight a sentence to ask about it.

Frequently asked questions can join the FAQ automatically. The team can edit, pin, or remove entries and receives a weekly email showing popular questions and unanswered gaps.

Pricing

Free: The free plan includes 50 AI answers per month on one site.

Free

$0

  • · 50 AI answers per month
  • · One site

Paid plan

From $12 a month

  • · Unlimited team members
  • · Pay based on the answers used and sites run

Prices checked on Oct 16, 2026 from the vendor's site. They can change; confirm before you buy.

Key features

Inline FAQ
Displays an FAQ within a page rather than as a chat bubble, styled to match the site’s fonts and colours.
Highlight to ask
Lets visitors select a sentence on the page and ask a question about it.
Answers from site content
Answers visitor questions using the website, help center, and uploaded PDF or Word files.
Self-improving FAQ
Frequently asked visitor questions can be added to the FAQ automatically. Users can edit, pin, or remove entries.
Weekly gap report
Emails a weekly summary of popular questions, questions the site could not answer, and questions added to the FAQ.
Lead collection
Allows visitors to leave an email address so the business can reply.

Works with

  • Shopify
  • WordPress
  • Webflow
  • Framer
  • Squarespace
  • Other websites
  • Claude
  • ChatGPT
  • Claude Code
  • Cursor
  • Codex

Limitations to know

  • The free plan is limited to 50 AI answers per month on one site.

Getting started

  1. Add your domain and optionally connect a help center or upload PDF and Word files.
  2. Add the FAQ to your website using the Shopify theme editor or the provided embed snippet.
  3. Review FAQ entries and manage suggested or frequently asked questions.