nele.ai

nele.ai

nele.ai is a GDPR-focused AI platform and client for companies that combines a professional chat assistant, centralized prompt & knowledge management, multi-model support and an API to integrate AI into enterprise workflows, with deployment and data storage in Germany.

nele.ai is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.

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One of 175 tools in Chatbots & Assistants
Added 2 months ago
Data reviewed Aug 21, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Chatbots & Assistants

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Chatbots & Assistants

Pricing snapshot

Free from From €10/month for an entire company (usage volumes billed monthly); pay a fixed amount for the monthly AI volume used by all employees

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nele.ai is an AI platform and client built for organizations, especially SMEs, that combines a professional chat assistant with centralized prompt and knowledge management, administration and enterprise features. The platform emphasizes data protection and compliance — servers and data storage are located in Germany, the service is GDPR-compliant and ISO 27001 certified, and entered data is not used to train AI models. It supports multiple AI providers and models (OpenAI, Microsoft Azure, Anthropic, Llama 3 on request) and provides desktop (Mac/Windows), web and mobile-responsive interfaces plus API access and Office add-ins for integration into company workflows.

Secure AI platform for companies, enabling compliant and managed AI integration.

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Key Features

Professional Chat Assistant

Latest-generation AI chat tailored for professional use, designed to be safe, precise and reliable; supports multiple AI models.

Prompt Library & Prompt Management

Hundreds of ready-made prompts (300+ professional prompts) and templates; create, manage and share internal prompts and assistance prompts across the organization.

Knowledgebase (RAG)

Upload PDFs, Word, Excel, ePub and website URLs to build knowledge databases that provide source-backed answers and reduce hallucinations.

API Integration & Custom API Keys

Create API keys to integrate nele.ai's AI capabilities into applications and systems; integrate all available AI models into workflows and intranets.

Administration & SSO

Admin area for managing users, limits, AI models, knowledge databases and single sign-on (SAML 2.0) setup.

Office Add-ins

Word and Excel add-ins to use nele.ai features directly within Microsoft Office workflows.

Data Protection & Security Features

Data stored on German servers, ISO 27001 certified, transfers encrypted; optionally pseudonymize input and avoid using entered data to train models.

Desktop, Web and Mobile

Available as a web app (chat.nele.ai) with responsive design and desktop apps for Mac and Windows for everyday use.

Usage-based Licensing

Pay a fixed monthly amount for a usage volume for all employees rather than per-user licensing; centralized billing and flexible AI volumes.

Assistance Prompts & Prompt Generator

Guided assistance prompts guide users step-by-step to collect required information and produce consistent, high-quality outputs.

Pricing

Free Tier Available

7-day free trial with 1,000 AI credits (trial expires after 7 days or when credits are used)

Usage-based (standard)

From €10/month for an entire company (usage volumes billed monthly); pay a fixed amount for the monthly AI volume used by all employees
  • All employees can use AI without per-user fees
  • Flexible AI volumes (tokens/words) and ability to upgrade during billing period
  • Centralized billing via SEPA, credit card or invoice

Use Cases

Knowledge retrieval

Search and extract information across large volumes of documents and websites, with traceable sources from the knowledgebase.

Text generation & marketing

Write and reply to emails, create SEO-optimized texts using templates, and produce content in different tonalities and personas.

Data processing & analysis

Summarize, translate, rephrase texts, gain insights from unstructured data, create evaluations and generate tables or Excel formulas.

Software & developer assistance

Programming assistance, code generation and error identification in unstructured text; integrate AI via API into internal applications.

Operational automation

Create tickets, prepare reports, structure press releases and streamline repetitive tasks using assistance prompts and templates.

Integrations

Microsoft Word & Excel add-ins

Use nele.ai features directly within Word and Excel workflows.

API integration

Create custom API keys to integrate AI models and features into internal applications, intranets or software solutions.

AI model providers

Supports models from OpenAI, Microsoft Azure, Anthropic and can run dedicated models like Llama 3 in customer environments.

SSO (SAML 2.0)

Single sign-on integration for centralized authentication and user management.

Benefits

Improved productivity through ready-made prompts, assistance prompts and centralized knowledge (customers report usage doubling and productivity gains).
Enterprise-grade data protection: data stored in Germany, GDPR/ISO 27001 compliance, no training of AI models on customer data and optional pseudonymization.
Cost-efficiency and broad access: usage-based pricing eliminates per-user license fees so all employees can access AI with centralized billing.

Limitations

Does not yet support generation of audio and video files (these are planned for the future).
Quality of outputs depends on prompt quality and user expertise; human review of results is still required.
Personal data filtering is applied 'as far as is technically recognizable', so automatic pseudonymization may not catch all sensitive data.

Frequently Asked Questions

Can I test nele.ai?
Yes. Start a 7-day free trial with 1,000 credits by registering at https://manage.nele.ai/register. The chosen subscription starts after the credits are used or after 7 days; you can cancel anytime during the trial.
What makes nele.ai different from other AI tools?
nele.ai is both an AI client and a platform with an API. Key differences: a fair usage-based licensing model (no per-user fees), strong data protection (user data is not used to train models), and enterprise features available in all packages (prompt library, SSO, centralized management).
What technologies does nele.ai use?
nele.ai uses leading AI models from OpenAI, Microsoft Azure and Anthropic, and on request dedicated models such as Llama 3. Models are audited for legal compliance and contractual data protection guarantees.
Can I use nele.ai on the go?
Yes. The web app (chat.nele.ai) is responsive for mobile devices and the product also offers desktop apps for Mac and Windows.
Can I write SEO-optimized texts with nele.ai?
Yes. Use ready-made templates and prompts in the Prompt library (Marketing section) to create SEO-optimized texts.
Where can I find order data processing?
The order data processing agreement (AVV) is available at https://www.nele.ai/avv; for a data protection impact assessment, contact [email protected].
Do I need any special knowledge to use nele.ai?
No specialist knowledge is required; the interface and prompts are designed to be easy to use. However, good input (prompts) and human evaluation of results improve outcomes, and free specialist lectures are offered weekly.

Getting Started

  1. 1 Visit https://manage.nele.ai/register and enter your email to create an account.
  2. 2 Confirm your email via the link sent to you and select your preferred subscription (you receive 1,000 free credits for 7 days).
  3. 3 Invite employees, configure admin settings (SSO, models, knowledgebases) and start using prompts, the chat, or integrate via API keys.

Support

Docs & Tutorials

Product manual, demo videos, changelog and tutorials available from the admin area and site resources.

Sales & Demo

Schedule a non-binding demo or initial consultation with AI experts via the site; free technical presentations and trainings are offered.

Chat

Sales & Support chat on the site (requires consent for recording) for immediate assistance.

Email

Support and privacy contacts via [email protected] (also used to request DPIA and AVV information).

API

Available: Yes

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