Bestchat

Bestchat

BestChat is an AI-driven chat and customer service platform (SmartBot) designed to automate support, capture leads, and drive e-commerce conversions with integrations for Shopify, Wix, and WordPress.

Bestchat is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Free
One of 161 tools in Chatbots & Assistants
Added 8 months ago
Data reviewed Jul 16, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

Review official source →

Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Free

Next step

Compare Bestchat with similar tools before you shortlist it.

Compare this tool before you shortlist it

Review alternatives, pricing posture, and workflow fit side by side.

BestChat (SmartBot) is an AI-powered chat platform focused on e-commerce and customer service automation. The site positions SmartBot as a 24/7 virtual assistant that automates lead qualification, provides personalized product recommendations, handles order tracking, and assists with returns and exchanges to reduce manual pre-sales and after-sales workload.

The product targets online merchants and store owners with native integrations for platforms such as Shopify, Wix, and WordPress, a dashboard for analytics and decision-making, multilingual support and social channel connectivity (Facebook, Instagram, WhatsApp, Line, email), and an emphasis on data security including identity authentication, encryption, and network security measures.

BestChat is an AI-driven chat and customer service platform (SmartBot) designed to automate support, capture leads, and drive e-commerce conversions with integrations for Shopify, Wix, and WordPress.

Own this listing?

Claim this page for a one-time $29 to add pricing, features, screenshots, verified owner details, and a clearly labeled 30-day category position after the profile is live.

Claim this listing for $29

Key Features

AI Chatbot (SmartBot)

An AI-driven assistant that automates customer conversations, lead qualification, and provides product guidance and after-sales support.

E-commerce Focus & Shopify Integration

Built for Shopify with functionality to capture prospective customers, drive purchases with AI recommendations, and automate store support.

Order Tracking and Returns Handling

Real-time order tracking updates and automated handling of returns and exchanges, plus instant descriptions of return policies.

Dashboard & Analytics

A dashboard that provides graphs, charts, and data-driven insights to empower store owners in decision-making.

Customization & Multilingual Support

Options for multilingual communication, a variety of chat icons, and personalization to reach a global audience.

Multichannel Integrations

Connectivity with social platforms and channels such as Facebook, Instagram, WhatsApp, Line, and email.

Data Security

Security measures claimed across identity authentication, encryption, and comprehensive network security.

Pricing

Free Tier Available

Free trial available (site repeatedly promotes 'Try for free now')

Use Cases

24/7 Customer Support for Online Stores

Provide continuous customer service coverage to answer inquiries at any time, reducing the need for live agents.

Lead Capture and Qualification

Automatically identify and qualify high-quality prospects to increase conversion rates for e-commerce sites.

Order Status & Returns Automation

Keep customers informed with order tracking updates and automate returns/exchange explanations to streamline post-sale processes.

Multichannel Customer Engagement

Engage customers across Shopify/Wix/WordPress sites and social channels like Facebook, Instagram, WhatsApp, and Line.

Integrations

Shopify

Native integration focused on boosting sales and automating Shopify store customer interactions.

Wix

Integration to add BestChat capabilities to Wix sites and elevate onsite engagement.

WordPress

Integration to bring chat and AI assistance to WordPress-powered websites.

Facebook / Instagram / WhatsApp / Line / Email

Connectivity to top social and messaging platforms for cross-channel customer communication.

Benefits

Increase conversions through AI-powered product recommendations and lead qualification
Reduce support workload and save time (site claims up to 87% reduction in agent time) via automation
Provide 24/7 availability so no customer is left unanswered
Gain actionable insights from a visual dashboard to optimize store performance
Expand global reach with multilingual support and multi-platform connectivity

Limitations

No detailed pricing or plan features are listed on the provided page.
No public API documentation or technical integration details are provided on the page.

Frequently Asked Questions

No verified FAQs are available.

Getting Started

  1. 1 Step 1: Visit BestChat and click 'Try for free now' to start a trial or onboarding flow
  2. 2 Step 2: Install or connect BestChat to your site/platform (Shopify, Wix, or WordPress) via the available apps
  3. 3 Step 3: Customize SmartBot settings, enable multilingual support and connect social channels (Facebook, Instagram, WhatsApp, Line, email), then monitor performance via the dashboard

Support

email

Contact support or sales at [email protected] (address and company details listed on the site).

docs

Site references a 'Company FAQs' and 'Blog' pages for additional information (links present on the site).

API

Available: No

Compare Bestchat with similar tools

See how it stacks up against alternatives

Related Tools

View all 161 →
Free
Skimlane

Skimlane

Skimlane is a private, local-first AI reading assistant delivered as a Chrome extension that automatically processes web pages into structured, reusable summaries using customizable "reading recipes" and selectable models (local or hosted).

Chatbots & Assistants
Freemium
Craqly

Craqly

Craqly is a private desktop overlay that provides real-time AI assistance for meetings, interviews, and sales calls—listening to conversations, transcribing in 18 languages, and surfacing answers, notes, and next steps in under a second.

Chatbots & Assistants
Contact for pricing
Chatbotkit

Chatbotkit

ChatBotKit is an AI agent platform for building, deploying, and managing production conversational agents and widgets across websites, apps, and messaging platforms for support, sales, and operations.

Chatbots & Assistants
Enterprise-ready
Free Trial
Relish AI

Relish AI

Relish AI is a ChatGPT-powered chatbot for e-commerce stores that automates customer support and sales conversations, including product discovery, recommendations, and abandoned-cart recovery. The page describes Shopify-focused use and integrations with Shopify Inbox, Klaviyo, and Gorgias.

Chatbots & Assistants
Freemium
Pickyassist

Pickyassist

Picky Assist is an all-in-one business communication platform that automates WhatsApp and other channels with AI-powered chatbots, a conversational CRM, no-code flow builder, WhatsApp Commerce, broadcasting, and connectors to thousands of apps.

Chatbots & Assistants
Free
nele.ai

nele.ai

nele.ai is a GDPR-focused AI platform and client for companies that combines a professional chat assistant, centralized prompt & knowledge management, multi-model support and an API to integrate AI into enterprise workflows, with deployment and data storage in Germany.

Chatbots & Assistants
Chainlit

Chainlit

Chainlit is a developer-focused framework for building, customizing, and deploying conversational AI applications and copilots, with Python-first tooling and integrations to major LLM providers.

Chatbots & Assistants
Free
Pulz.io

Pulz.io

Pulz.io is an AI-driven SaaS platform that creates real-time, personalized user journeys, dynamic conversation tools, and adaptive forms to boost engagement, capture qualified leads, and increase conversions across industries.

Chatbots & Assistants

Premium Alternatives

Paid
innerai-com

innerai-com

Inner AI é uma plataforma brasileira que reúne mais de 50 modelos de IA pagos (como GPT-5, Claude 4.6, Gemini 3.1 e Grok) oferecendo acesso centralizado, bibliotecas de prompts, templates de documentos, assistentes personalizados, cursos com certificado e aplicativos web/móvel — tudo com foco em equipes e uso profissional.

Chatbots & Assistants
Paid
Skydis

Skydis

Skydis is a SaaS platform for building AI-powered chat agents for websites—enabling businesses to create, train, and deploy customizable assistants to engage visitors, capture and qualify leads, and integrate lead data with external tools like Zapier.

Chatbots & Assistants
Paid
Berges AI

Berges AI

Berges AI is a privacy-focused, multi-layer conversational AI assistant that prioritizes concise, task-focused answers using a cascaded model architecture and selectable 'interceptors' for different response styles.

Chatbots & Assistants
Paid
Bot9

Bot9

Bot9 is a code-free, AI-powered chatbot platform for automating customer support and sales, designed to train on company data and deploy embeddable chatbots across websites and apps.

Chatbots & Assistants
Enterprise-ready
Paid
Breezy

Breezy

Breezy is an AI customer-service chat and phone assistant for tour and activity websites. It answers customer questions using website content and can look up or change bookings when connected to eola or PracticeHub.

Chatbots & Assistants
Paid
trainmy-ai

trainmy-ai

TrainMyAI builds custom, on-premise or cloud-hosted AI chatbots using retrieval-augmented generation (RAG) for private content, with access via WhatsApp, the web, and a private API while keeping all data on your own server.

Chatbots & Assistants
Enterprise-ready
Paid
botfast

botfast

BotFast is a Python boilerplate for building, customizing and monetizing AI-powered Telegram bots, with integrations for payments, MongoDB, image generation (DALL·E 3), and multimodal models like GPT-4o.

Chatbots & Assistants
Paid
HumanEcho

HumanEcho

HumanEcho is a knowledge-grounded AI support workspace that builds bilingual (Arabic and English) website assistants which answer from your attached files and run under domain and credential controls for secure pilot deployments.

Chatbots & Assistants

Explore Related Categories

Explore by Outcome