wiichat-ai-chatbot
WiiChat is an omnichannel customer service and automation platform that provides AI agents to handle WhatsApp, Instagram, Messenger, Telegram, SMS, Webchat and voice — unifying conversations, CRM and campaign sending in a single product for businesses.
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Quick Overview
Best for: Content & Marketing
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Content & Marketing
Pricing snapshot
Freemium from Sob consulta
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wiichat-ai-chatbot
WiiChat is an omnichannel automation and conversational AI platform designed for business use. It centralizes conversations from WhatsApp (API oficial), Instagram, Messenger, Telegram, SMS and Webchat into a single inbox, where an AI Agent handles first contact, qualification and common requests and hands off to humans with full context. The product targets teams across marketing, sales, support, HR and operations, and includes CRM kanban, campaign (HSM) sending via the official WhatsApp API, integrations, API/Webhooks and mobile apps.
WiiChat is a chatbot platform for building AI-powered chatbots across multiple channels.
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Claim this listing for $29Key Features
Inbox Omnichannel with AI
Unified inbox that aggregates WhatsApp, Instagram, Messenger, Telegram, SMS and Webchat; an AI Agent answers first, qualifies leads and performs handoffs without losing context.
Agentes de IA treinados
Unlimited AI Agents trained with company documents, FAQs and catalog/roteiros; claims activation in as little as 15 minutes and support for multi‑LLM (GPT, Claude, Gemini).
CRM Kanban integrado
Pipeline visual where each conversation becomes a card with history, custom stages, automatic assignment and SLA monitoring.
Disparos e campanhas via API oficial WhatsApp
Support for sending HSM templates via the official WhatsApp Business API with delivery, read and response metrics and segmentation by tags or funnel stage.
API REST & Webhooks
Complete REST API and inbound/outbound webhooks to receive events and trigger actions in external systems; examples and retry/backoff behavior described.
Integrações nativas
50+ native integrations including RD Station, HubSpot, Shopify and WooCommerce, plus connectors for Calendly, Stripe, Zapier, Google Workspace and ERPs.
Speech-to-Text and Voice Agent
Agent supports audio with native transcription and a voice agent for real‑time voice interactions.
Analytics & Reporting
Real-time metrics, delivery/read stats for messages, sentiment analysis and dashboards to monitor SLA and performance.
Visual Flow Builder
Drag-and-drop automation builder to create flows without coding; supports non-technical setup and editing.
Mobile App & Multi‑workspace
iOS and Android apps to attend WhatsApp, Instagram and Telegram with notifications, unified inbox and multi‑workspace support.
Pricing
14‑day free trial with no credit card required
Enterprise
Sob consulta- Solução personalizada para médias e grandes empresas
- Onboarding assistido e customer success dedicado
- SLA & uptime garantido (99,9%)
- Integrações personalizadas sob demanda
Use Cases
Marketing / Aquisição
Send segmented campaigns via WhatsApp and Instagram, nurture leads automatically and measure conversion per channel using HSM templates and campaign metrics.
Vendas / Qualificação
Qualify leads in seconds, automate proposals and follow-ups, and move conversations through a sales pipeline integrated with the CRM Kanban.
Suporte / Retenção
Resolve repetitive tickets automatically (claims up to 80% resolved by AI) and escalate complex cases to humans with full conversation history to reduce churn.
RH / Triagem
Automate candidate triage, schedule interviews and onboard new hires via conversational flows on WhatsApp and other channels.
Operações / Logística
Provide proactive updates about orders, tracking and SLAs and reduce incoming tickets with automated status queries and notifications.
Educação
Automate enrollments, class reminders and student support 24/7 through conversational agents.
Integrations
Claude (Anthropic)
Native LLM integration for long‑context reasoning.
OpenAI (GPT)
Native integration with OpenAI GPT series for conversational responses.
Gemini (Google)
Native multimodal Gemini integration.
DeepSeek
Native search/context enrichment integration.
RD Station
Lead and funnel sync for marketing automation.
HubSpot
CRM and marketing hub integration for contact and funnel synchronization.
Shopify
E-commerce integration for orders, cart and catalog sync.
WooCommerce
WordPress store sync and order integration.
Calendly, Stripe, Zapier, Google Workspace, Pipedrive, Bling, ERPs
Additional native integrations to connect scheduling, payments, automation and back-office systems.
API & Webhook
REST API and inbound/outbound webhooks to connect any system with an API.
Benefits
Limitations
No verified limitations are available.
Frequently Asked Questions
Preciso saber programar para usar o WiiChat?
Quanto tempo leva para estar ativo?
O WiiChat usa a API oficial do WhatsApp?
Dá para integrar com o meu CRM atual?
E se eu não gostar ou minha operação mudar?
Como funciona o suporte?
Quais são as formas de pagamento?
Getting Started
- 1 Create a free account and start a 14‑day trial (no credit card required).
- 2 Connect channels (WhatsApp via API oficial, Instagram, Messenger, Telegram, SMS, Webchat) in the platform settings.
- 3 Import documents, FAQs and catalog or use the visual builder to build flows; the Agent can start answering within ~15 minutes.
- 4 If needed, integrate upstream systems via API REST or webhooks and enable native integrations (Shopify, HubSpot, RD Station, etc.).
- 5 Scale with mobile apps for agents and consider Enterprise onboarding/CS for larger deployments.
Support
docs
Documentação API e referência técnica disponível (Central de Ajuda, Documentação API).
help center
Central de Ajuda com tutoriais, guias e FAQ.
enterprise support
Onboarding assistido, customer success dedicado e suporte especializado para planos Enterprise.
API
Documentação API disponível na Central de Ajuda (referência técnica e endpoints)
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