commentguard-io
CommentGuard is a SaaS comment moderation tool for Facebook and Instagram that auto-hides or deletes spam and harmful comments, provides a unified inbox for posts and ads, and uses AI to draft and send context-aware replies in any language.
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Quick Overview
Best for: Social Media
What it does
Social Media software for decision-makers comparing workflow fit and alternatives.
Best fit
Social Media
Pricing snapshot
Freemium from Free for 7 days, no credit card required
Next step
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commentguard-io
CommentGuard is a cloud-based moderation platform designed to monitor, filter, and respond to comments on Facebook and Instagram posts and ads. It centralizes comments and messages into a single inbox, automatically hides or deletes spam and harmful content, and applies AI-powered moderation and automated reply generation in any language. The product is targeted at businesses, agencies, nonprofits and teams managing large volumes of organic and paid social interactions and emphasizes team collaboration without sharing page credentials.
AI-powered comment moderation software for Facebook & Instagram to improve ad conversion rates.
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Claim this listing for $29Key Features
Unified Inbox
Keep track of all comments on your posts and ads in one clear view and manage Facebook and Instagram DMs from a Messages inbox.
Auto-hide & Auto-delete
Automatically hide all new comments within seconds or enable 'Delete mode' to automatically delete unwanted comments instead of hiding them.
AI Moderation Filters
AI detects and hides profanity, negativity and custom topics in any language; filters include URLs, images, contact details, emojis, keywords and more.
AI Drafts & Auto-Replies
AI drafts a reply for every comment and can send automated responses (pre-defined or AI-generated), with options to review and edit before sending.
Multilingual Support & Translation
AI moderation filters and AI-generated responses are available in any language, with two-way translation for comments and replies.
Role-Based Access & Unlimited Users
Invite unlimited sub-users, give full or limited access, and control access for admins, managers and moderators without sharing page passwords.
Analytics & Reporting
Track total comments (visible, hidden, deleted), quantify replies from automations, agents and team members, and monitor productivity and average response times per team member.
Filters & Bulk Actions
Use smart filters and bulk actions to hide, unhide, like or delete comments in bulk and filter by date, visibility, replied status, intent and more.
Saved Replies & Tone of Voice
Save template replies, choose AI response styles to match brand tone, rotate multiple auto-replies, and add custom instructions to tailor responses.
Knowledge AI
Add product information and FAQs so the AI agent can generate more accurate replies and flag when it lacks knowledge.
Exports & Data
Export and download comments and replies in a CSV file for analysis or record-keeping.
Private Replies & Mentions
Reply privately via DM or Messenger and mention users in replies so they receive notifications.
Block Users
Block trolls and repeat offenders from leaving comments again.
Responsive Web App
Full access to the dashboard from any smartphone with a responsive web interface.
Pricing
7-day free trial with full feature access, no credit card required.
7-day Free Trial
Free for 7 days, no credit card required- Unlimited access to every feature during trial
Use Cases
Ad moderation at scale
Automatically moderate comments on Facebook and Instagram ads and sponsored posts to protect ad impressions, reduce spam, and improve conversion rates.
Customer support & sales engagement
Use AI agents to auto-detect when to engage and generate context-aware replies to capture sales leads and respond quickly to customer inquiries.
Agency & multi-page management
Manage comments across multiple client pages from a single inbox, use role-based access for team members and deliver consistent moderation for many accounts.
Nonprofit & community protection
Block spam and harmful comments targeting supporters and maintain a safe comment environment for organizations and communities.
Integrations
Connect via your Facebook account and select Pages to moderate comments on posts, ads, stories and reels.
Connect Instagram Business Accounts to moderate comments on organic and paid Instagram content, including stories and reels.
Benefits
Limitations
Frequently Asked Questions
Is this software approved by Facebook and Instagram?
Which languages do you support?
Does this work for Facebook and Instagram ads?
How easy is it to integrate with CommentGuard?
Do you import and process my comment history?
Can I hide or delete all comments with CommentGuard?
Getting Started
- 1 Sign up for a free trial (7 days, no credit card required).
- 2 Connect your Facebook account and select the Facebook Pages and Instagram Business Accounts you want to moderate.
- 3 Configure moderation settings and filters (auto-hide, delete mode, profanity/negativity filters).
- 4 Add knowledge, saved replies and custom instructions for AI agents, and invite team members with appropriate access levels.
Support
Support
Support resources available via the website's Support page (link available in site navigation).
Blog
Product updates and articles available via the site's Blog page.
Legal
Privacy Policy and Terms of Service linked on the site.
API
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