Dittofeed

Dittofeed

Dittofeed is an open-source customer engagement platform offering low-code tools for automated messaging across multiple channels such as email, SMS, and webhooks. It provides flexible, scalable solutions for lifecycle marketing and transactional messaging with options for cloud hosting or self-hosting.

Dittofeed is customer engagement software teams evaluate for content & marketing. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 80/100
#323 in Marketing (323 tools)
Added 0 year ago
17929 directory views this week

Quick Overview

Best for: Content & Marketing

What it does

Customer Engagement software for decision-makers comparing workflow fit and alternatives.

Best fit

Content & Marketing

Pricing snapshot

Freemium from Starts at $75/month, pricing varies based on active user count and event volume.

Next step

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Dittofeed

Dittofeed is designed to modernize customer engagement by providing a flexible, open-source alternative to traditional platforms like MailChimp and Iterable. It enables organizations to send automated messages such as welcome emails, appointment reminders, password resets, and more through a low-code journey builder. Dittofeed supports multiple messaging channels including email, SMS, and webhooks, and is built for scalability to handle millions of users. It offers both cloud-hosted and self-hosted deployment options, allowing organizations to maintain full control over their data and avoid vendor lock-in. The platform is suitable for both technical and non-technical users, with a simple UI and extensive developer tools.

Dittofeed is an open-source, developer-focused customer engagement platform that automates transactional and marketing messages across multiple channels including email, SMS, mobile push, WhatsApp, and Slack.

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Key Features

Low-code Journey Builder

Create automated messaging workflows with minimal coding using Dittofeed's intuitive journey builder.

Multi-channel Messaging

Send messages across email, SMS, and webhooks, with additional channels under development.

Embedded Components & White-labeling

Embed Dittofeed tools within your own SaaS application and customize with your branding.

Flexible Authentication & Authorization

Supports anonymous, single-tenant, and multi-tenant authentication modes to fit various needs.

REST and Admin APIs

Programmatically manage app data and workspaces via comprehensive APIs.

SDKs for Multiple Platforms

Connect to Dittofeed APIs using SDKs for Web, Node.js, and React Native, with community-driven expansion.

Scalable Infrastructure

Built on Postgres, ClickHouse, and Temporal with a powerful segmentation engine for high-volume event processing.

Self-hosting Option

Full control over customer data with the ability to self-host Dittofeed and avoid third-party compliance concerns.

Responsive Support

Access support via Slack Connect, Discord community, or email for quick issue resolution.

Open-source Extensibility

Community-driven improvements and feature additions benefit all users through the open-source MIT-licensed codebase.

Pricing

Free Tier Available

All new cloud accounts receive a free 14-day trial.

Cloud Hosting

Starts at $75/month, pricing varies based on active user count and event volume.
  • Managed hosting
  • Advanced authentication out of the box
  • Responsive support

Self-hosting

Free
  • Full control over data
  • No vendor lock-in
  • Community support

Use Cases

Lifecycle Marketing Automation

Automate sending of onboarding reminders, newsletters, cart reminders, and product updates to engage users throughout their journey.

Transactional Messaging

Send critical transactional messages such as password resets, appointment reminders, invoices, and receipts reliably.

SaaS Integration with Embedded Components

Embed Dittofeed’s messaging features directly into your SaaS product to offer marketing automation and transactional messaging without building from scratch.

Scalable Customer Engagement

Support millions of users with a platform designed for high scalability and performance.

Integrations

APIs

REST API and Admin API for connecting and configuring app data and managing workspaces.

SDKs

SDKs available for Web, Node.js, and React Native to facilitate integration.

Benefits

Avoid vendor lock-in with open-source and self-hosting options.
Save engineering resources by using low-code tools and embedded components.
Flexible deployment with cloud or self-hosted environments.
Comprehensive multi-channel messaging capabilities.
Scalable infrastructure capable of handling millions of users.
Responsive human support through multiple channels.
Customizable and extensible platform due to open-source nature.

Limitations

Some messaging channels beyond email, SMS, and webhooks are still under active development.
Initial engineering effort is required to integrate and submit data to the platform.

Frequently Asked Questions

How do I self-host Dittofeed?
You can self-host Dittofeed by downloading the open-source MIT-licensed repository and deploying it on your infrastructure. Technical support is available to assist with the transition from cloud hosting.
What is embedding and how does it work?
Dittofeed's Embedded Components allow you to embed parts of the Dittofeed dashboard within your own SaaS application, enabling you to offer messaging features without building them from scratch. These components can be self-hosted or cloud-hosted.
Is Dittofeed a low-code application?
Yes, Dittofeed is low-code. While initial engineering work is needed to submit data, ongoing use requires little to no engineering involvement.
Who is Dittofeed for?
Dittofeed is designed for organizations needing to automatically trigger messages to users, supporting scalability and usability for both technical and non-technical team members.
What’s the difference between cloud and self-hosting?
Cloud hosting means Dittofeed manages the infrastructure and provides advanced authentication features, while self-hosting gives you full control over your data and infrastructure.
What kind of messages can I send with Dittofeed?
You can send lifecycle marketing and transactional messages such as product updates, password change alerts, newsletters, onboarding reminders, cart reminders, invoices, and receipts via email, SMS, and webhooks.
How much does Dittofeed cost?
Self-hosting is free. Cloud hosting starts at $75/month, with pricing based on active user count and event processing volume. Contact [email protected] for a custom quote.
Is there a free trial available?
Yes, all new cloud accounts receive a free 14-day trial.

Getting Started

  1. 1 Sign up for a cloud account or download the open-source repository for self-hosting.
  2. 2 Integrate your application with Dittofeed using the provided REST or Admin APIs and SDKs.
  3. 3 Use the low-code journey builder to create automated messaging workflows.
  4. 4 Optionally embed Dittofeed components into your SaaS product for seamless integration.
  5. 5 Contact [email protected] for assistance or to request custom SDKs.

Support

email

Contact [email protected] for direct assistance.

chat

Access support via dedicated Slack Connect for organizations and the Dittofeed Discord community.

docs

Comprehensive documentation and changelog available at https://docs.dittofeed.com.

API

Available: Yes
Documentation:

API documentation is available at https://docs.dittofeed.com.

Rate Limits:

Not explicitly stated in the available information.

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