Dittofeed
Dittofeed is an open-source customer engagement platform offering low-code tools for automated messaging across multiple channels such as email, SMS, and webhooks. It provides flexible, scalable solutions for lifecycle marketing and transactional messaging with options for cloud hosting or self-hosting.
Dittofeed is customer engagement software teams evaluate for content & marketing. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Content & Marketing
What it does
Customer Engagement software for decision-makers comparing workflow fit and alternatives.
Best fit
Content & Marketing
Pricing snapshot
Freemium from Starts at $75/month, pricing varies based on active user count and event volume.
Next step
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Dittofeed
Dittofeed is designed to modernize customer engagement by providing a flexible, open-source alternative to traditional platforms like MailChimp and Iterable. It enables organizations to send automated messages such as welcome emails, appointment reminders, password resets, and more through a low-code journey builder. Dittofeed supports multiple messaging channels including email, SMS, and webhooks, and is built for scalability to handle millions of users. It offers both cloud-hosted and self-hosted deployment options, allowing organizations to maintain full control over their data and avoid vendor lock-in. The platform is suitable for both technical and non-technical users, with a simple UI and extensive developer tools.
Dittofeed is an open-source, developer-focused customer engagement platform that automates transactional and marketing messages across multiple channels including email, SMS, mobile push, WhatsApp, and Slack.
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Claim this listingKey Features
Low-code Journey Builder
Create automated messaging workflows with minimal coding using Dittofeed's intuitive journey builder.
Multi-channel Messaging
Send messages across email, SMS, and webhooks, with additional channels under development.
Embedded Components & White-labeling
Embed Dittofeed tools within your own SaaS application and customize with your branding.
Flexible Authentication & Authorization
Supports anonymous, single-tenant, and multi-tenant authentication modes to fit various needs.
REST and Admin APIs
Programmatically manage app data and workspaces via comprehensive APIs.
SDKs for Multiple Platforms
Connect to Dittofeed APIs using SDKs for Web, Node.js, and React Native, with community-driven expansion.
Scalable Infrastructure
Built on Postgres, ClickHouse, and Temporal with a powerful segmentation engine for high-volume event processing.
Self-hosting Option
Full control over customer data with the ability to self-host Dittofeed and avoid third-party compliance concerns.
Responsive Support
Access support via Slack Connect, Discord community, or email for quick issue resolution.
Open-source Extensibility
Community-driven improvements and feature additions benefit all users through the open-source MIT-licensed codebase.
Pricing
All new cloud accounts receive a free 14-day trial.
Cloud Hosting
Starts at $75/month, pricing varies based on active user count and event volume.- Managed hosting
- Advanced authentication out of the box
- Responsive support
Self-hosting
Free- Full control over data
- No vendor lock-in
- Community support
Use Cases
Lifecycle Marketing Automation
Automate sending of onboarding reminders, newsletters, cart reminders, and product updates to engage users throughout their journey.
Transactional Messaging
Send critical transactional messages such as password resets, appointment reminders, invoices, and receipts reliably.
SaaS Integration with Embedded Components
Embed Dittofeed’s messaging features directly into your SaaS product to offer marketing automation and transactional messaging without building from scratch.
Scalable Customer Engagement
Support millions of users with a platform designed for high scalability and performance.
Integrations
APIs
REST API and Admin API for connecting and configuring app data and managing workspaces.
SDKs
SDKs available for Web, Node.js, and React Native to facilitate integration.
Benefits
Limitations
Frequently Asked Questions
How do I self-host Dittofeed?
What is embedding and how does it work?
Is Dittofeed a low-code application?
Who is Dittofeed for?
What’s the difference between cloud and self-hosting?
What kind of messages can I send with Dittofeed?
How much does Dittofeed cost?
Is there a free trial available?
Getting Started
- 1 Sign up for a cloud account or download the open-source repository for self-hosting.
- 2 Integrate your application with Dittofeed using the provided REST or Admin APIs and SDKs.
- 3 Use the low-code journey builder to create automated messaging workflows.
- 4 Optionally embed Dittofeed components into your SaaS product for seamless integration.
- 5 Contact [email protected] for assistance or to request custom SDKs.
Support
Contact [email protected] for direct assistance.
chat
Access support via dedicated Slack Connect for organizations and the Dittofeed Discord community.
docs
Comprehensive documentation and changelog available at https://docs.dittofeed.com.
API
API documentation is available at https://docs.dittofeed.com.
Not explicitly stated in the available information.
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