Enumhq

Enum is an AI-powered chatbot and knowledge-base platform that integrates with Crisp to provide 24/7, multilingual customer support by indexing websites, documents, and conversations and answering user queries using multiple LLMs.

Enumhq is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise 70/100

#259 in Chatbots & Assistants (259 tools)

Added 3 months ago

30495 directory views this week

Visit tool Claim listing Compare alternatives

Quick Decision

💰 Pricing

Freemium • From $0/mo

Free tier available

🔌 Integration

Crisp

🏢 Enterprise

Textual data is extracted and stored in a vector database to enable fast searching (privacy and storage handled by Enum, see Privacy Policy).

Compare Tools →

Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from $0/mo

Next step

Compare Enumhq with similar tools before you shortlist it.

Compare this tool before you shortlist it

Review alternatives, pricing posture, and workflow fit side by side.

Compare alternatives Back to directory

Enumhq

Enum is a support-focused AI chatbot platform designed to help businesses provide automated, context-aware answers to user questions by indexing their own data (plain text, PDFs, and website content) and integrating with the Crisp chatbox. It is aimed at customer support and marketing teams who want to automate routine inquiries, provide after-hours support, and surface relevant documentation to users. Enum supports multiple LLMs (OpenAI, Anthropic, Google GenAI, DeepSeek), is white-labeled per plan, can process images and audio, and offers workflow automations such as calling third-party APIs and adding custom response buttons.

The product includes a hosted UI for asking questions directly (ChatGPT-like interface), the ability to re-index sites and import Crisp conversations, scheduling and pause/resume behaviors, and integrations with common messaging and ticketing channels. It targets teams that use Crisp and need an easy, no-code way to turn their content into a searchable, conversational assistant.

Own this listing?

Claim this page to add pricing, features, screenshots, and verified owner details.

Claim this listing

Key Features

Multi-source data ingestion

Load data from plain text, PDF files, manually entered text, or have the app scrape one or more website URLs. Re-index websites later as needed and index Crisp conversations as data sources.

Crisp chatbox integration

Connect Enum to Crisp to deploy a white-labeled chatbot that can be paused automatically when an agent joins, use Crisp triggers, and display custom icons, names and messages.

Multiple LLM support

Use models from OpenAI, Anthropic, Google GenAI and DeepSeek. Plans support different model sets and you may bring your own OpenAI key on specific plans.

No-code setup

Start without an OpenAI key, upload or point to content, and test a chatbot in the UI without writing code.

Multimodal input

The chatbot can recognize and answer image uploads (PNG, JPEG/JPG, WEBP, GIF non-animated) and voice messages across many audio formats (MP3, MP4, MP2, AAC, WAV, FLAC, PCM, M4A, Ogg, Opus, WebM and others, with some limitations).

Automation & Instruments

Connect Instruments® to perform actions such as checking parcels, opening web pages, calling third-party APIs, extracting JSON, or conditionally querying another project.

Custom responses & UI controls

Add custom buttons (feedback, mark as resolved, request human operator), include relevant links in responses, and use custom prompts that can include variables like current language.

Ticketing and history

Simple ticketing to organize work, filter by priority/status/type/difficulty, view full change history, and comment on tickets.

Language support & context retention

Conversational AI that retains context across exchanges and responds in 107 languages.

Pricing

Free Tier Available

Free plan ($0/mo) available without an OpenAI key: up to 50 pages of data, up to 50 questions/month, and up to 10 issue tickets.

Free (no OpenAI key)

$0/mo

Models: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
Up to 50 pages of data
Up to 50 questions/month
Up to 10 issue tickets

Pro

$10/mo

Models: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
Up to 500 pages of data
Up to 500 questions/month
Up to 50 issue tickets

Business

$29/mo

Models: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
Up to 2,000 pages of data
Up to 1,500 questions/month
Unlimited issue tickets

Ultimate

$79/mo

Models: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
Up to 5,000 pages of data
Up to 4,000 questions/month
Unlimited issue tickets

Apex

$139/mo

Models: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
Up to 10,000 pages of data
Up to 10,000 questions/month
Unlimited issue tickets

Key-10 (bring your own OpenAI key)

$10/mo

Models: GPT-5 nano, GPT-5 mini, GPT-5, GPT-3.5 Turbo, GPT-4o-mini, GPT-4o, GPT-4.1-mini, O3, O4-mini, Claude 3 variants
Up to 1,000 pages of data
Up to 1,000 questions/month
Up to 50 issue tickets

Key-19 (bring your own OpenAI key)

$19/mo

Models: same broad set including GPT-5 family and Claude 3 variants
Up to 3,000 pages of data
Up to 2,000 questions/month
Unlimited issue tickets

Key-39 (bring your own OpenAI key)

$39/mo

Models: same broad set including GPT-5 family and Claude 3 variants
Up to 5,000 pages of data
Up to 4,000 questions/month
Unlimited issue tickets

Key-79 (bring your own OpenAI key)

$79/mo

Models: same broad set including GPT-5 family and Claude 3 variants
Up to 8,000 pages of data
Up to 7,000 questions/month
Unlimited issue tickets

Key-Unlimited (bring your own OpenAI key)

$499/mo

Models: full set incl. GPT-5 family and Claude 3 variants
Unlimited pages of data
Unlimited questions/month
Unlimited issue tickets

Use Cases

After-hours customer support

Deploy a 24/7 chatbot on your website via Crisp to answer common customer questions when live agents are unavailable.

Self-serve knowledge base

Index product documentation, FAQs, and website pages so users can query your data directly and receive contextual, human-like answers.

Support ticket triage and automation

Use the ticketing system and automated responses to reduce repetitive work and route complex issues to agents.

Marketing automation and content generation

Automate routine marketing tasks and generate marketing materials using the same knowledge base and LLM capabilities.

Multilingual customer service

Provide support to users in over 100 languages to reach a global audience without maintaining separate localized resources.

Multimodal support (images & audio)

Allow users to send images or voice messages that the chatbot can read, recognize, and answer.

Integrations

Crisp

Deep integration to connect the Enum chatbot to the Crisp chatbox, use Crisp triggers, and sync conversations as data sources.

Email

Connect email channels to surface relevant answers and route messages (integration accessible from the UI).

Integrate WhatsApp to deliver chatbot responses through that channel.

Aircall

Connect Aircall for voice and support workflows.

Connect Telegram for messaging-based support.

Instagram

Integrate Instagram messaging to serve responses via that platform.

Facebook

Connect Facebook Messenger for chatbot interactions.

Twilio

Use Twilio for programmable messaging and telephony integrations.

Twitter

Connect Twitter as a channel for support interactions.

Jira

Create or link support issues and workflows with Jira.

Discord

Integrate with Discord for community or support chat.

GitHub

Link to GitHub for developer workflows or issue tracking.

Slack

Connect Slack for internal notifications or agent handoffs.

Instruments®

Automations that can call external APIs, extract JSON, open web pages, check parcels, or query other projects.

Benefits

Reduce live agent load by automating routine and after-hours inquiries

Faster response times and consistent, context-aware answers drawn from your own data

No-code onboarding and Crisp integration for rapid deployment

Flexible pricing and the option to bring your own OpenAI key to control costs

Multimodal and multilingual support broadens accessibility and usability

Limitations

Image support limited to four formats: PNG, JPEG/JPG, WEBP, and non-animated GIF (animated GIFs not supported).

Audio recognition supports many formats (MP3, MP4, MP2, AAC, WAV, FLAC, PCM, M4A, Ogg, Opus, WebM, etc.) but some formats have limitations.

Free and paid plans impose limits on pages indexed, monthly questions, and issue tickets according to the selected tier.

Frequently Asked Questions

What is Enum?

Enum is a service that allows you and your users to ask questions about your own data by indexing documents, website content, and conversations, then answering via a chatbot or UI.

Which type of data can I load?

You can load plain text, PDF files, or a website URL that will be scraped. Crisp conversations can also be indexed as a data source.

Does Enum use ChatGPT?

Yes. Enum first finds relevant pieces of text from your indexed data and then sends them to models such as ChatGPT (OpenAI) or other supported LLMs to generate a precise, human-like response.

How is my data stored?

Textual information is extracted from your data and stored in a vector database to enable fast searching of relevant text snippets.

Can I integrate Enum into my website?

Yes. Set up a Crisp chatbox and install the free plugin that will search your indexed data and provide relevant answers to visitors, even when agents are offline.

Can I ask Enum about my data without a chatbox plugin?

Yes. Enum provides a ChatGPT-like UI where you can directly ask questions about your indexed data.

How are messages counted against limits?

One question equals one message sent to the chatbot (including casual messages). For images and audio, every single file sent counts as a separate message. Messages combined in less than 5 seconds may be treated as one.

Getting Started

1 Step 1: Load your data — upload plain text or PDF files, or enter website URLs to be scraped (you can re-index later).
2 Step 2: Connect a Crisp chatbox — install the free plugin and configure the chatbot icon, name, and messages in the Enum UI.
3 Step 3: Customize prompts and settings — give the chatbot a personality, add custom buttons, set scheduling rules, and test the chatbot in the UI before going live.

Support

Email

Contact via the website's email/support link (referenced on enumhq.com).

Twitter

Reach out on Twitter (link from the site).

Documentation

Product documentation, changelog, and guides available from the site (links labeled Documentation and Changelog).

Blog / Guides

Guides such as the 66-page 'AI in business' guide, blog articles, and resources for using Enum across industries.

F.A.Q.

On-site FAQ section covering common questions and onboarding details.

API

Available: No

Compare Enumhq with similar tools

See how it stacks up against alternatives

TailorTalk is an AI-powered sales and support automation platform that automates lead qualification, follow-ups, and sales across WhatsApp, Instagram, and websites, enabling businesses to boost sales, reduce costs, and improve customer satisfaction without technical expertise.

Chatbots & Assistants

Visit

Free

resolveai

ResolveAI offers customizable AI chatbots powered by ChatGPT that integrate with your business data and multiple platforms to provide 24/7 customer support, boost sales, and automate workflows without coding.

Chatbots & Assistants

Visit

Contact for pricing

Booksurfai

BookSurfAI is an AI-powered personal book assistant that provides personalized book recommendations and discovery across multiple genres via a chat-style interface.

Chatbots & Assistants

Visit

Free

rebillion.ai

ReBillion is an AI-powered virtual assistant service designed specifically for real estate professionals, combining human expertise with advanced technology to streamline contract writing, compliance, inbox and schedule management, marketing coordination, and strategic planning.

SonicLink.com is a premium domain name currently available for purchase through Atom.com, a trusted marketplace offering secure and flexible domain transactions.

Deals

Enterprise-ready

Visit

Paid

unless-com

UNLESS offers a regulatory-ready conversational AI platform tailored for Europe's regulated industries, especially financial services, providing 24/7 multilingual support, task automation, and privacy-compliant AI assistance to enhance customer success and operational efficiency.

Chatbots & Assistants

Enterprise-ready

Visit

Paid

Stringartgenerator

String Art Generator is a web-based tool that converts photos into precise, printable string-art patterns using an advanced algorithm, customizable settings, and high-resolution exports for hobbyists and professionals.

Design Generators

High-growth

Visit

Paid

ai-experts-top

aiexperts.top is a premium domain name currently for sale, offering a simple and secure way to purchase or lease domain names through GoDaddy's platform.

Deals

Visit

Paid

Tinyadz

TinyAdz is an independent ad network built for small-to-medium websites, newsletters, directories, social creators and niche apps—focused on verified human traffic, clear reporting, and publisher-friendly monetization rather than the growth-at-all-costs model of large ad platforms.

Advertising

High-growth

Visit

Explore Related Categories

Chatbots & Assistants

Explore by Outcome

AI Tools for Business Operations

Browse all tools