Enumhq

Enumhq

Enum is an AI-powered chatbot platform and Crisp plugin that lets businesses index their documents and websites to provide 24/7 customer support, automate marketing tasks, and answer user questions using multiple LLMs (OpenAI, Anthropic, etc.).

Enumhq is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise 70/100
#106 in Chatbots & Assistants (106 tools)
Added 4 months ago
Data reviewed Jul 16, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from $0/mo

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Enumhq

Enum is an AI chatbot platform focused on automating customer support and marketing by letting organizations index their own data (plain text, PDFs, webpages and Crisp conversations) and expose a conversational assistant via a Crisp chatbox or a built-in chat UI. The product supports multiple LLM providers (OpenAI, Anthropic and others), works 24/7, remembers conversational context, and is positioned for businesses that want to offer after-hours support and reduce repeated manual responses.

Enum also includes tools to customize chatbot personality and prompts, schedule bot behavior, add response buttons (feedback, mark as resolved, request human), connect third-party services via Instruments® (call APIs, open web pages, extract JSON), and process images and voice messages for richer conversational interactions.

Enum is an AI-powered chatbot platform and Crisp plugin that lets businesses index their documents and websites to provide 24/7 customer support, automate marketing tasks, and answer user questions using multiple LLMs (OpenAI, Anthropic, etc.).

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Key Features

No-code data ingestion

Load data by uploading plain text or PDF files, entering text manually, or letting Enum crawl and index website URLs; websites can be fully or partially crawled and re-indexed later.

Crisp chatbox integration

Connect the Enum chatbot to the Crisp chatbox (white-labeled per plan), use Crisp triggers together with the chatbot, pause the bot when an agent joins, and run the chatbot from the Crisp dashboard.

Multiple LLM support

Supports models from OpenAI and Anthropic (and mentions Google GenAI and DeepSeek), with plans that include models by default or allow bringing your own OpenAI key.

Multimedia input support

The chatbot can read and respond to uploaded images (PNG, JPEG/JPG, WEBP, GIF non-animated) and voice messages (many audio formats such as MP3, MP4, AAC, WAV, FLAC, M4A, Ogg, Opus, WebM, with noted limitations).

Instruments® and automation

Connect Instruments® to check parcels, open web pages, call third-party APIs, extract data from JSON, or conditionally query another project to enable complex automations.

Custom responses and UI elements

Customize chatbot name, icon, messages, prompts (including language variables), and add custom buttons like feedback, mark as resolved, and request a human operator.

Ticketing and workflow

Built-in simple ticketing system to organize issues with filters by priority, status, type, and difficulty, plus full change history and commenting on tickets.

Scheduling & re-run

Run your chatbot based on complex schedules and re-run the chatbot when resolving a conversation in Crisp.

Pricing

Free Tier Available

Free plan ($0/mo) with included models (GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku), up to 50 pages, up to 50 questions/month and up to 10 issue tickets.

Free

$0/mo
  • Models included: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
  • Up to 50 pages of data
  • Up to 50 questions/month
  • Up to 10 issue tickets

Pro

$10/mo
  • Models included: GPT-5.4-mini, GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
  • Up to 500 pages of data
  • Up to 500 questions/month
  • Up to 50 issue tickets

Business

$29/mo
  • Models included: GPT-5.4-mini, GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
  • Up to 2,000 pages of data
  • Up to 1,500 questions/month
  • Unlimited issue tickets

Ultimate

$79/mo
  • Models included: GPT-5.4-mini, GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
  • Up to 5,000 pages of data
  • Up to 4,000 questions/month
  • Unlimited issue tickets

Apex

$139/mo
  • Models included: GPT-5.4-mini, GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
  • Up to 10,000 pages of data
  • Up to 10,000 questions/month
  • Unlimited issue tickets

Key-10 (Bring your own OpenAI Key)

$10/mo
  • Models available: GPT-5.5, GPT-5.4-mini, GPT-5 nano, GPT-5 mini, GPT-5, GPT-3.5 Turbo, GPT-4o-mini, GPT-4o, GPT-4.1-mini, O3, O4-mini, Claude 3 variants
  • Up to 1,000 pages of data
  • Up to 1,000 questions/month
  • Up to 50 issue tickets

Key-19 (Bring your own OpenAI Key)

$19/mo
  • Same wide model support as Key-10
  • Up to 3,000 pages of data
  • Up to 2,000 questions/month
  • Unlimited issue tickets

Key-39 (Bring your own OpenAI Key)

$39/mo
  • Same wide model support as Key-10
  • Up to 5,000 pages of data
  • Up to 4,000 questions/month
  • Unlimited issue tickets

Key-79 (Bring your own OpenAI Key)

$79/mo
  • Same wide model support as Key-10
  • Up to 8,000 pages of data
  • Up to 7,000 questions/month
  • Unlimited issue tickets

Key-Unlimited (Bring your own OpenAI Key)

$499/mo
  • Same wide model support as Key-10
  • Unlimited pages of data
  • Unlimited questions/month
  • Unlimited issue tickets

Use Cases

After-hours customer support

Provide 24/7 assistance to users when human agents are offline using the Crisp-integrated chatbot.

Automating marketing tasks

Generate marketing materials and manage routine marketing tasks via the platform and the free guide on using AI in business.

Knowledge base Q&A

Allow users to ask questions about company-specific documents, websites, and past conversations that have been indexed into Enum.

Multi-channel customer contact

Use integrations (email, WhatsApp, social channels) to deliver support and answers across platforms.

Integrations

Crisp

Primary chatbox integration: connect Enum to Crisp to white-label the chatbot, use Crisp triggers and run the bot inside the Crisp dashboard.

Email, WhatsApp, Aircall, Telegram, Instagram, Facebook, Twilio, Twitter

Messaging and telephony channels that can be connected to reach users across platforms (site text lists these integrations available via one-click).

Jira, Discord, GitHub, Slack

Work and collaboration integrations to connect support workflows and developer collaboration tools.

Benefits

Provides 24/7 conversational support that remembers context to improve user experience.
Reduces repetitive agent work—saves time and boosts efficiency for customer support and marketing teams.
Supports multiple LLM providers and offers plans that include models or allow bringing your own OpenAI key.
Handles text, PDF, website content, images and audio to answer a wide range of user queries.
Flexible pricing tiers including a free tier to start without an OpenAI key.

Limitations

Image formats supported are limited to PNG, JPEG/JPG, WEBP and GIF (GIFs are not animated at the moment).
Audio support covers many formats (MP3, MP4, MP2, AAC, WAV, FLAC, PCM, M4A, Ogg, Opus, WebM and others) but is subject to some limitations noted by the provider.
Free plan and lower tiers have quotas (for example, Free is limited to 50 pages of data and 50 questions/month).

Frequently Asked Questions

What is Enum?
Enum is a service that allows you and your users to ask questions about your own data.
Which type of data can I load?
You can load plain text, PDF files, or a website URL that will be scraped.
Does Enum use ChatGPT?
Yes. Enum finds the relevant pieces of text that could have the answer and then sends them to ChatGPT, which looks for the answer more precisely and provides a human-like response.
How is my data stored?
Extracted textual information is stored in a vector database to enable fast searching of relevant text data.
Can I integrate Enum into my website?
Yes. You may set up a Crisp chatbox and then install a free plugin that will search for your data and provide relevant answers, even if you are offline.
Can I ask Enum about my data without a chatbox plugin?
Yes. Enum provides a user interface similar to ChatGPT where you can directly ask questions about your data.

Getting Started

  1. 1 Step 1: Load your data by uploading plain text/PDF files, entering text manually, or providing website URLs to be crawled.
  2. 2 Step 2: Connect a Crisp chatbox (or use Enum's chat UI) and configure chatbot name, icon and custom prompts.
  3. 3 Step 3: Test the chatbot in Enum's UI, configure integrations/triggers, and choose a pricing plan or start on the free plan.

Support

Documentation

Documentation and changelog are listed on the site for setup and reference (Documentation link available on the site).

Email

Contact via 'Email us' link provided on the site.

Social

Twitter is listed as a contact/support channel on the site.

Blog & F.A.Q.

Product blog, F.A.Q. and a downloadable 66-page guide 'AI in business' are available from the site.

API

Available: No

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