Enumhq
Enum is an AI-powered chatbot and knowledge-base platform that integrates with Crisp to provide 24/7, multilingual customer support by indexing websites, documents, and conversations and answering user queries using multiple LLMs.
Enumhq is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from $0/mo
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Enumhq
Enum is a support-focused AI chatbot platform designed to help businesses provide automated, context-aware answers to user questions by indexing their own data (plain text, PDFs, and website content) and integrating with the Crisp chatbox. It is aimed at customer support and marketing teams who want to automate routine inquiries, provide after-hours support, and surface relevant documentation to users. Enum supports multiple LLMs (OpenAI, Anthropic, Google GenAI, DeepSeek), is white-labeled per plan, can process images and audio, and offers workflow automations such as calling third-party APIs and adding custom response buttons.
The product includes a hosted UI for asking questions directly (ChatGPT-like interface), the ability to re-index sites and import Crisp conversations, scheduling and pause/resume behaviors, and integrations with common messaging and ticketing channels. It targets teams that use Crisp and need an easy, no-code way to turn their content into a searchable, conversational assistant.
Enum is an AI-powered chatbot and knowledge-base platform that integrates with Crisp to provide 24/7, multilingual customer support by indexing websites, documents, and conversations and answering user queries using multiple LLMs.
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Claim this listingKey Features
Multi-source data ingestion
Load data from plain text, PDF files, manually entered text, or have the app scrape one or more website URLs. Re-index websites later as needed and index Crisp conversations as data sources.
Crisp chatbox integration
Connect Enum to Crisp to deploy a white-labeled chatbot that can be paused automatically when an agent joins, use Crisp triggers, and display custom icons, names and messages.
Multiple LLM support
Use models from OpenAI, Anthropic, Google GenAI and DeepSeek. Plans support different model sets and you may bring your own OpenAI key on specific plans.
No-code setup
Start without an OpenAI key, upload or point to content, and test a chatbot in the UI without writing code.
Multimodal input
The chatbot can recognize and answer image uploads (PNG, JPEG/JPG, WEBP, GIF non-animated) and voice messages across many audio formats (MP3, MP4, MP2, AAC, WAV, FLAC, PCM, M4A, Ogg, Opus, WebM and others, with some limitations).
Automation & Instruments
Connect Instruments® to perform actions such as checking parcels, opening web pages, calling third-party APIs, extracting JSON, or conditionally querying another project.
Custom responses & UI controls
Add custom buttons (feedback, mark as resolved, request human operator), include relevant links in responses, and use custom prompts that can include variables like current language.
Ticketing and history
Simple ticketing to organize work, filter by priority/status/type/difficulty, view full change history, and comment on tickets.
Language support & context retention
Conversational AI that retains context across exchanges and responds in 107 languages.
Pricing
Free plan ($0/mo) available without an OpenAI key: up to 50 pages of data, up to 50 questions/month, and up to 10 issue tickets.
Free (no OpenAI key)
$0/mo- Models: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
- Up to 50 pages of data
- Up to 50 questions/month
- Up to 10 issue tickets
Pro
$10/mo- Models: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
- Up to 500 pages of data
- Up to 500 questions/month
- Up to 50 issue tickets
Business
$29/mo- Models: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
- Up to 2,000 pages of data
- Up to 1,500 questions/month
- Unlimited issue tickets
Ultimate
$79/mo- Models: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
- Up to 5,000 pages of data
- Up to 4,000 questions/month
- Unlimited issue tickets
Apex
$139/mo- Models: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
- Up to 10,000 pages of data
- Up to 10,000 questions/month
- Unlimited issue tickets
Key-10 (bring your own OpenAI key)
$10/mo- Models: GPT-5 nano, GPT-5 mini, GPT-5, GPT-3.5 Turbo, GPT-4o-mini, GPT-4o, GPT-4.1-mini, O3, O4-mini, Claude 3 variants
- Up to 1,000 pages of data
- Up to 1,000 questions/month
- Up to 50 issue tickets
Key-19 (bring your own OpenAI key)
$19/mo- Models: same broad set including GPT-5 family and Claude 3 variants
- Up to 3,000 pages of data
- Up to 2,000 questions/month
- Unlimited issue tickets
Key-39 (bring your own OpenAI key)
$39/mo- Models: same broad set including GPT-5 family and Claude 3 variants
- Up to 5,000 pages of data
- Up to 4,000 questions/month
- Unlimited issue tickets
Key-79 (bring your own OpenAI key)
$79/mo- Models: same broad set including GPT-5 family and Claude 3 variants
- Up to 8,000 pages of data
- Up to 7,000 questions/month
- Unlimited issue tickets
Key-Unlimited (bring your own OpenAI key)
$499/mo- Models: full set incl. GPT-5 family and Claude 3 variants
- Unlimited pages of data
- Unlimited questions/month
- Unlimited issue tickets
Use Cases
After-hours customer support
Deploy a 24/7 chatbot on your website via Crisp to answer common customer questions when live agents are unavailable.
Self-serve knowledge base
Index product documentation, FAQs, and website pages so users can query your data directly and receive contextual, human-like answers.
Support ticket triage and automation
Use the ticketing system and automated responses to reduce repetitive work and route complex issues to agents.
Marketing automation and content generation
Automate routine marketing tasks and generate marketing materials using the same knowledge base and LLM capabilities.
Multilingual customer service
Provide support to users in over 100 languages to reach a global audience without maintaining separate localized resources.
Multimodal support (images & audio)
Allow users to send images or voice messages that the chatbot can read, recognize, and answer.
Integrations
Crisp
Deep integration to connect the Enum chatbot to the Crisp chatbox, use Crisp triggers, and sync conversations as data sources.
Connect email channels to surface relevant answers and route messages (integration accessible from the UI).
Integrate WhatsApp to deliver chatbot responses through that channel.
Aircall
Connect Aircall for voice and support workflows.
Telegram
Connect Telegram for messaging-based support.
Integrate Instagram messaging to serve responses via that platform.
Connect Facebook Messenger for chatbot interactions.
Twilio
Use Twilio for programmable messaging and telephony integrations.
Connect Twitter as a channel for support interactions.
Jira
Create or link support issues and workflows with Jira.
Discord
Integrate with Discord for community or support chat.
GitHub
Link to GitHub for developer workflows or issue tracking.
Slack
Connect Slack for internal notifications or agent handoffs.
Instruments®
Automations that can call external APIs, extract JSON, open web pages, check parcels, or query other projects.
Benefits
Limitations
Frequently Asked Questions
What is Enum?
Which type of data can I load?
Does Enum use ChatGPT?
How is my data stored?
Can I integrate Enum into my website?
Can I ask Enum about my data without a chatbox plugin?
How are messages counted against limits?
Getting Started
- 1 Step 1: Load your data — upload plain text or PDF files, or enter website URLs to be scraped (you can re-index later).
- 2 Step 2: Connect a Crisp chatbox — install the free plugin and configure the chatbot icon, name, and messages in the Enum UI.
- 3 Step 3: Customize prompts and settings — give the chatbot a personality, add custom buttons, set scheduling rules, and test the chatbot in the UI before going live.
Support
Contact via the website's email/support link (referenced on enumhq.com).
Reach out on Twitter (link from the site).
Documentation
Product documentation, changelog, and guides available from the site (links labeled Documentation and Changelog).
Blog / Guides
Guides such as the 66-page 'AI in business' guide, blog articles, and resources for using Enum across industries.
F.A.Q.
On-site FAQ section covering common questions and onboarding details.
API
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