Enumhq
Enum is an AI-powered chatbot platform and Crisp plugin that lets businesses index their documents and websites to provide 24/7 customer support, automate marketing tasks, and answer user questions using multiple LLMs (OpenAI, Anthropic, etc.).
Enumhq is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from $0/mo
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Enum is an AI chatbot platform focused on automating customer support and marketing by letting organizations index their own data (plain text, PDFs, webpages and Crisp conversations) and expose a conversational assistant via a Crisp chatbox or a built-in chat UI. The product supports multiple LLM providers (OpenAI, Anthropic and others), works 24/7, remembers conversational context, and is positioned for businesses that want to offer after-hours support and reduce repeated manual responses.
Enum also includes tools to customize chatbot personality and prompts, schedule bot behavior, add response buttons (feedback, mark as resolved, request human), connect third-party services via Instruments® (call APIs, open web pages, extract JSON), and process images and voice messages for richer conversational interactions.
Enum is an AI-powered chatbot platform and Crisp plugin that lets businesses index their documents and websites to provide 24/7 customer support, automate marketing tasks, and answer user questions using multiple LLMs (OpenAI, Anthropic, etc.).
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Claim this listing for $29Key Features
No-code data ingestion
Load data by uploading plain text or PDF files, entering text manually, or letting Enum crawl and index website URLs; websites can be fully or partially crawled and re-indexed later.
Crisp chatbox integration
Connect the Enum chatbot to the Crisp chatbox (white-labeled per plan), use Crisp triggers together with the chatbot, pause the bot when an agent joins, and run the chatbot from the Crisp dashboard.
Multiple LLM support
Supports models from OpenAI and Anthropic (and mentions Google GenAI and DeepSeek), with plans that include models by default or allow bringing your own OpenAI key.
Multimedia input support
The chatbot can read and respond to uploaded images (PNG, JPEG/JPG, WEBP, GIF non-animated) and voice messages (many audio formats such as MP3, MP4, AAC, WAV, FLAC, M4A, Ogg, Opus, WebM, with noted limitations).
Instruments® and automation
Connect Instruments® to check parcels, open web pages, call third-party APIs, extract data from JSON, or conditionally query another project to enable complex automations.
Custom responses and UI elements
Customize chatbot name, icon, messages, prompts (including language variables), and add custom buttons like feedback, mark as resolved, and request a human operator.
Ticketing and workflow
Built-in simple ticketing system to organize issues with filters by priority, status, type, and difficulty, plus full change history and commenting on tickets.
Scheduling & re-run
Run your chatbot based on complex schedules and re-run the chatbot when resolving a conversation in Crisp.
Pricing
Free plan ($0/mo) with included models (GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku), up to 50 pages, up to 50 questions/month and up to 10 issue tickets.
Free
$0/mo- Models included: GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
- Up to 50 pages of data
- Up to 50 questions/month
- Up to 10 issue tickets
Pro
$10/mo- Models included: GPT-5.4-mini, GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
- Up to 500 pages of data
- Up to 500 questions/month
- Up to 50 issue tickets
Business
$29/mo- Models included: GPT-5.4-mini, GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
- Up to 2,000 pages of data
- Up to 1,500 questions/month
- Unlimited issue tickets
Ultimate
$79/mo- Models included: GPT-5.4-mini, GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
- Up to 5,000 pages of data
- Up to 4,000 questions/month
- Unlimited issue tickets
Apex
$139/mo- Models included: GPT-5.4-mini, GPT-5 nano, GPT-3.5 Turbo, GPT-4o-mini, GPT-4.1-mini, Claude 3 Haiku
- Up to 10,000 pages of data
- Up to 10,000 questions/month
- Unlimited issue tickets
Key-10 (Bring your own OpenAI Key)
$10/mo- Models available: GPT-5.5, GPT-5.4-mini, GPT-5 nano, GPT-5 mini, GPT-5, GPT-3.5 Turbo, GPT-4o-mini, GPT-4o, GPT-4.1-mini, O3, O4-mini, Claude 3 variants
- Up to 1,000 pages of data
- Up to 1,000 questions/month
- Up to 50 issue tickets
Key-19 (Bring your own OpenAI Key)
$19/mo- Same wide model support as Key-10
- Up to 3,000 pages of data
- Up to 2,000 questions/month
- Unlimited issue tickets
Key-39 (Bring your own OpenAI Key)
$39/mo- Same wide model support as Key-10
- Up to 5,000 pages of data
- Up to 4,000 questions/month
- Unlimited issue tickets
Key-79 (Bring your own OpenAI Key)
$79/mo- Same wide model support as Key-10
- Up to 8,000 pages of data
- Up to 7,000 questions/month
- Unlimited issue tickets
Key-Unlimited (Bring your own OpenAI Key)
$499/mo- Same wide model support as Key-10
- Unlimited pages of data
- Unlimited questions/month
- Unlimited issue tickets
Use Cases
After-hours customer support
Provide 24/7 assistance to users when human agents are offline using the Crisp-integrated chatbot.
Automating marketing tasks
Generate marketing materials and manage routine marketing tasks via the platform and the free guide on using AI in business.
Knowledge base Q&A
Allow users to ask questions about company-specific documents, websites, and past conversations that have been indexed into Enum.
Multi-channel customer contact
Use integrations (email, WhatsApp, social channels) to deliver support and answers across platforms.
Integrations
Crisp
Primary chatbox integration: connect Enum to Crisp to white-label the chatbot, use Crisp triggers and run the bot inside the Crisp dashboard.
Email, WhatsApp, Aircall, Telegram, Instagram, Facebook, Twilio, Twitter
Messaging and telephony channels that can be connected to reach users across platforms (site text lists these integrations available via one-click).
Jira, Discord, GitHub, Slack
Work and collaboration integrations to connect support workflows and developer collaboration tools.
Benefits
Limitations
Frequently Asked Questions
What is Enum?
Which type of data can I load?
Does Enum use ChatGPT?
How is my data stored?
Can I integrate Enum into my website?
Can I ask Enum about my data without a chatbox plugin?
Getting Started
- 1 Step 1: Load your data by uploading plain text/PDF files, entering text manually, or providing website URLs to be crawled.
- 2 Step 2: Connect a Crisp chatbox (or use Enum's chat UI) and configure chatbot name, icon and custom prompts.
- 3 Step 3: Test the chatbot in Enum's UI, configure integrations/triggers, and choose a pricing plan or start on the free plan.
Support
Documentation
Documentation and changelog are listed on the site for setup and reference (Documentation link available on the site).
Contact via 'Email us' link provided on the site.
Social
Twitter is listed as a contact/support channel on the site.
Blog & F.A.Q.
Product blog, F.A.Q. and a downloadable 66-page guide 'AI in business' are available from the site.
API
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