Sitegpt

Sitegpt

SiteGPT provides a customizable AI chatbot trained on your website and documents to deliver 24/7 customer support, capture leads, and automate common support workflows. It’s aimed at product teams, support teams, and agencies who want a branded, data-driven conversational assistant.

Sitegpt is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 80/100
#268 in Chatbots & Assistants (268 tools)
Added 5 months ago
29359 directory views this week

Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from 7-day free trial

Next step

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Sitegpt

SiteGPT is a hosted AI chatbot platform that trains a conversational agent on your website content, uploaded files, and other data sources so it can answer visitor questions in your brand voice. It’s designed to replace generic chatbots and reduce support load by providing instant, accurate answers 24/7 and by escalating to humans when needed. The product targets companies that want to automate a large portion of customer support, generate leads from chat interactions, and integrate a chatbot into marketing sites, in-app experiences, and help centers.

SiteGPT provides a customizable AI chatbot trained on your website and documents to deliver 24/7 customer support, capture leads, and automate common support workflows. It’s aimed at product teams, support teams, and agencies who want a branded, data-driven conversational assistant.

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Key Features

Personalized Chatbot

Train a custom chatbot on your website, documents, sitemaps, YouTube content, Zendesk Help Center, Gitbook and raw text so responses match your product and brand voice.

Quick Prompts

Pre-configured prompts and suggested questions to help users start useful conversations and guide them toward high-value interactions.

Email Summaries

Daily email summaries of chatbot interactions to keep teams informed about usage, trends, and areas that need additional training data.

Escalate to Human

Seamless handoff from the AI to a live agent so conversations that need human attention can be escalated at the push of a button.

Collect Leads

Capture visitor contact details during conversations to build a follow-up list and convert interested users into prospects.

Functions (In-app actions)

Turn natural language commands into in-app actions β€” allowing the chatbot to trigger workflows or interact with other systems based on chat interactions.

Native Integrations

Direct integrations with tools like Crisp, Intercom, and Zendesk to extend chatbot capabilities and connect to existing support stacks.

Automatic Syncing & Retraining

Supports automatic syncing of website content on a schedule (monthly, weekly, or daily depending on plan) and manual retraining from the dashboard to keep knowledge up to date.

Multi-language Support

Supports 95+ languages to serve global audiences.

Embed & Dedicated URL

Each chatbot gets a unique URL and embed code so you can place the bot on multiple sites, help centers, or link to it directly.

Pricing

Free Tier Available

7-day free trial (cancel anytime)

Trial

7-day free trial
  • Full product trial access for 7 days
  • Automatic content syncing options vary by plan
  • Access to embedding and integrations

Paid plans

Not publicly detailed on the page
  • Friendly pricing as you scale (details require signup or contacting sales)
  • Page limits and features vary by plan

Use Cases

Customer support automation

Reduce volume of support tickets by answering common questions instantly with a chatbot trained on your documentation and website.

Lead generation & qualification

Capture visitor details during conversations to generate and prioritize leads automatically for sales follow-up.

Help center and self-service

Provide users with accurate self-service answers by surfacing help center content and documentation through conversational search.

In-app and product support

Embed the chatbot inside your product or app to help users complete tasks and learn features without leaving the interface.

Agency deployments

Enable agencies to build and deploy custom chatbots for clients (agency-specific plans require contacting the team for details).

Integrations

Crisp

Native integration to route conversations and sync data with Crisp's messaging platform.

Intercom

Connect SiteGPT with Intercom to extend conversational support into your Intercom workflows.

Zendesk

Escalate conversations to Zendesk and train the bot on Zendesk Help Center content; supports two-way workflows.

YouTube

Train chatbots on YouTube videos, playlists, or channels to surface video-based knowledge in conversations.

Gitbook

Use Gitbook documentation as a training source so answers reflect your published docs.

Embed & Unique URL

Embed code and unique bot URLs to place the chatbot on any site, in-app, or help center.

Benefits

Delivers 24/7 instant responses to visitors, reducing ticket backlog and response times.
Increases support team productivity by automating the majority of routine inquiries and enabling escalation when needed.
Captures leads from conversations and integrates with existing support tools to maintain workflows and context.

Limitations

Large files (over 10 MB) require contacting the team for upload assistance.
Page limits and exact feature availability vary by plan β€” specific limits are not fully detailed without signing up or contacting sales.

Frequently Asked Questions

Can I add text content to train the chatbot if I don't have web pages to scrape or files to upload?
Yes β€” you can enter raw text content as training data.
Do you have a plan for agencies to offer chatbots to their clients?
Yes β€” SiteGPT asks agencies to contact the team by email for more information about agency-specific plans.
Is there a demo that I can try?
Yes β€” a live demo is available at sitegpt.ai/demo. The demo bot is trained on the SiteGPT website content. You can also sign up for the 7-day free trial to test on your own data.
What type of content can we use to train the chatbot?
You can use any type of content: website URLs, sitemaps, YouTube videos/playlists/channels, Zendesk Help Center links, Gitbook links, or uploaded CSV/TXT/PDF/DOCX/PPTX/MD and other text-based files.
Do you retrain the chatbot automatically when the website content changes?
Yes β€” SiteGPT supports automatic syncing on monthly, weekly, or daily schedules depending on plan, and you can also manually retrain/resync from the dashboard.
Can I upload files to train the chatbot?
Yes β€” supported file types include CSV, TXT, PDF, DOCX, PPTX, MD and other text-based files; uploaded files are converted into pages for training.
Some of my files are larger than 10 MB. What do I do?
Contact the team at [email protected] to arrange a way to upload larger files.
How do I add the chatbot to my website?
Each chatbot gets a unique URL and embed code that you can add to your site, or you can directly link to the chatbot.
How long does the training take?
Training time depends on the amount of content being processed, but typical imports complete within a few minutes.
How can we contact you?
You can reach the team at [email protected].

Getting Started

  1. 1 Step 1: Sync training data β€” enter your URL for SiteGPT to scan, upload files, or paste raw text content.
  2. 2 Step 2: Install on your site β€” embed the chatbot using the provided embed code or link to its unique URL.
  3. 3 Step 3: Learn and refine β€” review real chat history, provide feedback, and retrain or sync content to continuously improve answers.

Support

email

Primary support channel β€” reach out to [email protected] for sales, upload help, and general support.

demo

Book or try the live demo at sitegpt.ai/demo to evaluate the product interactively.

docs

API Docs and technical documentation are referenced on the site (specific documentation link not provided on the page).

API

Available: Yes
Documentation:

Not available on the page (API Docs referenced in footer but no direct link provided)

Rate Limits:

Not available

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