Sitegpt

Sitegpt

SiteGPT provides a personalized AI chatbot trained on your website and documents to deliver 24/7 customer support, automate support tickets, capture leads, and escalate to humans when needed. It targets companies seeking to augment support teams with a customizable chatbot that integrates with existing tools.

Sitegpt is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 80/100
One of 175 tools in Chatbots & Assistants
Added 8 months ago
Data reviewed Jul 16, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from 7-day free trial; cancel anytime

Next step

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SiteGPT is a product that builds personalized AI chatbots trained on a company's website content, uploaded files, or raw text to answer visitor questions and automate customer support. It is positioned to reduce support workload by providing instant, 24/7 responses, automating the majority of support tickets, and improving support team productivity. The platform supports automated syncing of content, multiple input sources (URLs, sitemaps, uploads, YouTube), and integrates with existing tools to escalate conversations to humans when necessary.

SiteGPT provides a personalized AI chatbot trained on your website and documents to deliver 24/7 customer support, automate support tickets, capture leads, and escalate to humans when needed. It targets companies seeking to augment support teams with a customizable chatbot that integrates with existing tools.

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Key Features

Personalized Chatbot

Train a custom chatbot on your own website content, files, or raw text so it answers in your brand's voice and based on your knowledge.

Quick Prompts

Provide quick starter prompts or suggested questions to help users begin conversations and surface frequently asked queries.

Email Summaries

Receive daily email summaries of chatbot interactions to monitor performance, track behavior, and decide where to upload more training data.

Escalate to Human

Allow conversations to be seamlessly escalated to a live agent at the push of a button to handle cases that require human intervention.

Collect Leads

Capture visitor details during chatbot interactions to build a list of potential leads for follow-up.

Functions (In-app Actions)

Turn natural language commands into in-app actions so the chatbot can understand and interact with other systems based on chat interactions.

Direct Integrations

Native integrations with tools such as Crisp, Slack, and Zendesk to connect the chatbot to existing support and communication workflows.

Automatic Syncing

Support for automatic syncing of website content with configurable frequencies (monthly/weekly/daily) depending on plan to keep the chatbot up to date.

Multi-source Training

Train using URLs, sitemaps, YouTube videos/playlists/channels, file uploads (CSV/TXT/PDF/DOCX/PPTX/MD), and connected sources like Notion, Google Drive, Dropbox, OneDrive, Box, and GitHub.

Multilingual Support

Platform supports 95+ languages (marketing claim on site).

Pricing

Free Tier Available

7-day free trial (cancel anytime)

7-day Free Trial

7-day free trial; cancel anytime
  • Full access to trial features for 7 days
  • Try training and embedding the chatbot on your own data

Paid Plans

Friendly pricing as you scale (no specific prices listed on page)
  • Automatic syncing frequency options (monthly/weekly/daily) depending on plan
  • Page limits and upload allowances vary based on plan

Agency / Enterprise

Contact sales (reach out via email) for agency or enterprise offerings
  • Custom onboarding and deployment options
  • Enterprise-grade security and compliance

Use Cases

Customer support automation

Provide instant, 24/7 responses to customer inquiries to reduce ticket volume and free support staff for higher-level work.

Lead generation

Capture interested visitors' details through the chatbot to create follow-up opportunities and grow lead lists.

Onboarding assistance

Offer personalized onboarding help and quick prompts to guide new users through product or service features.

Knowledge base augmentation

Use the chatbot to surface answers from site content, documents, and connected sources to act as a searchable, conversational knowledge base.

Integrations

Crisp

Native integration to connect chatbot interactions with Crisp.

Slack

Native integration to route messages or alerts into Slack channels.

Zendesk

Native integration to escalate conversations and create tickets in Zendesk.

Notion

Connect Notion as a training data source for the chatbot.

Google Drive

Connect Google Drive to supply documents as training data.

Dropbox

Connect Dropbox to supply documents as training data.

OneDrive

Connect OneDrive to supply documents as training data.

Box

Connect Box to supply documents as training data.

GitHub

Connect GitHub repositories as a source of training content.

Benefits

Deliver 24/7 automated customer support with instant, trained responses
Reduce support ticket volume by automating the majority of inquiries
Increase support team productivity and enable escalation to human agents when needed

Limitations

Page limits and upload allowances vary based on plan (plans impose page limits)
Files larger than 10 MB require contacting SiteGPT to arrange upload
Training time varies with amount of content (may take longer for large datasets)

Frequently Asked Questions

Can I add text content to train the chatbot if I don't have web pages to scrape or files to upload?
Yes, you're able to enter raw text content as training data.
Do you have a plan for agencies to offer chatbots to their clients?
Yes, please contact us by sending us an email for more information.
Is there a demo that I can try?
Yes, you can go to sitegpt.ai/demo and try out the demo. The demo bot is trained on the sitegpt.ai website content itself. You can also sign up for a 7-day free trial.
What type of content can we use to train the chatbot?
You can use any type of content to train the chatbot; the more content you provide, the better it will answer questions.
Do you retrain the chatbot automatically when the website content changes?
Yes. SiteGPT supports automatic syncing of content; depending on your plan you can set syncing to monthly, weekly, or daily, and you can also manually retrain/resync from the dashboard.
Can I upload files to train the chatbot?
Yes. You can upload CSV/TXT/PDF/DOCX/PPTX/MD or any other text-based files; each file is converted to pages based on its content (2,500 cleaned characters = 1 page).
Some of my files are larger than 10 MB. What do I do?
Please contact us at [email protected] to arrange a way to upload those files.
How do I add the chatbot to my website?
Each chatbot gets its own unique URL and can be embedded on your site via the provided embed code; you can also directly link to the chatbot from your site.
How do I train the chatbot?
Train by adding a website link, sitemap link, YouTube videos/playlists/channels, uploading supported files, or connecting sources like Notion, Google Drive, Dropbox, OneDrive, Box, and GitHub.
How long does the training take?
It depends on the amount of content being trained, but usually it should be done within a few minutes.
How can we contact you?
You can reach out to us at [email protected].

Getting Started

  1. 1 Step 1: Sync training data — enter your URL for SiteGPT to scan, upload files, or paste raw text content
  2. 2 Step 2: Install on your site — embed the chatbot using the provided embed code or link directly to the chatbot's unique URL
  3. 3 Step 3: Learn and refine — use real chat history and provided feedback mechanisms to improve the chatbot over time

Support

email

Contact support or sales via [email protected] for questions, agency plans, or upload assistance.

demo

Try the live demo at sitegpt.ai/demo to see the chatbot in action.

docs

Site lists API Docs and other product resources (documentation link not provided on supplied page).

API

Available: Yes

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