Bot9

Bot9

Bot9 is a code-free, AI-powered chatbot platform for automating customer support and sales, designed to train on company data and deploy embeddable chatbots across websites and apps.

Bot9 is chatbots & assistants software teams evaluate for content & marketing. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Paid API Enterprise 80/100
One of 175 tools in Chatbots & Assistants
Added 8 months ago
Data reviewed Jul 16, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Content & Marketing

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Content & Marketing

Pricing snapshot

Paid from Starts from $199 per month

Next step

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Bot9 is an AI-powered, code-free chatbot builder focused on automating customer support and sales for businesses. It lets organizations train a secure AI on their own technical resources and company data so the assistant can answer user queries and reduce the burden on human agents. The product is positioned for enterprise and business use, offering embeddable chat widgets, multilingual support, integrations with support and messaging platforms, and analytics to monitor customer interactions.

Bot9 is a code-free, AI-powered chatbot platform for automating customer support and sales, designed to train on company data and deploy embeddable chatbots across websites and apps.

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Key Features

AI Assistant

An AI assistant trained to help with support-related issues ("Bot9 AI Assistant"), intended to answer customer queries and resolve a high share of support requests.

Code-free Chatbot Builder

A code-free interface to build and train customer service chatbots without developer work.

Website Data Sync

Sync your website's data by entering your company URL so the bot can scan and learn from site content.

Customizable Chat Widget

Personalize the chat widget with company logo and brand color and embed it across sites, in-app, and help centers.

24x7 Automated Support

Provides continuous automated support to reduce response times and improve customer satisfaction.

Multilingual Support

Capability to understand over 150+ languages to support global customers.

Unlimited Training Data

No limit on training data — provide links, files, or manual content to teach the bot.

Intelligent Agent Handoff

Assign relevant tickets to support agents when human intervention is required.

Integrations & Custom Actions

Integrates with support, messaging and social platforms and allows creation of custom actions/workflows (examples include Freshdesk ticket creation).

Real-time Analytics & Customer Insights

Provides analytics to dive deeper into customer behavior and monitor performance.

Team Collaboration & Access Control

Add team members with designated access to enable human intervention and measure team output where human assistance was required.

Instruction / Response Guidelines

Create guidelines to dictate how the bot responds and teach it to speak like your brand or team.

Pricing

Starting

Starts from $199 per month
  • Code-free chatbot builder
  • Train and deploy AI assistant (per site embedding)

Use Cases

Customer Support & Sales Automation

Automate responses to common customer queries, reduce support load, and assist sales workflows by handling inquiries and routing tickets.

E-Commerce

Enhance shopping experiences: check product availability, locate stores, recommend products, and manage returns.

Healthcare

Support patient interactions such as scheduling appointments, providing medical advice, managing prescriptions, and patient follow-ups.

Hospitality

Improve guest experiences with booking options, property details, booking management, and attraction information.

Integrations

Crisp

Listed integration for messaging/support workflows.

Discord

Listed integration for community/messaging.

Freshdesk

Example integration used to create support tickets (documented workflow).

Intercom

Listed integration for customer messaging and support.

Messenger

Listed integration for Facebook Messenger.

Shopify

Listed integration to support e-commerce workflows.

Slack

Listed integration for team communication and notifications.

Zendesk

Listed integration for support ticketing.

WhatsApp

Listed integration for messaging with customers.

Benefits

Reduce support workload and response times with automated 24/7 assistance (claims to "resolve 90% of your customer support").
Support global customers with understanding of 150+ languages.
Train bots on unlimited data sources and company content to provide tailored, brand-aligned responses.

Limitations

No verified limitations are available.

Frequently Asked Questions

No verified FAQs are available.

Getting Started

  1. 1 Step 1: Sync your website's data — enter your company URL for the bot to scan and learn from your site.
  2. 2 Step 2: Customize your chat widget — add your company logo and brand color to personalize the experience.
  3. 3 Step 3: Install on your website — embed the chatbot on your marketing site, in-app, and help center.

Support

email

Contact via [email protected] for questions.

docs

API docs referenced in site resources ("API docs").

help center

Help center referenced in site resources ("Help center").

demo

Option to Book a Demo from the site.

API

Available: Yes
Documentation:

API docs referenced in site resources (link available from site).

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