Bot9

Bot9

Bot9 is a code-free AI chatbot platform that automates customer support and sales by training a secure assistant on your company data, providing 24/7 multilingual support and integrations to streamline workflows.

Bot9 is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Paid API Enterprise 80/100
#268 in Chatbots & Assistants (268 tools)
Added 5 months ago
28921 directory views this week

Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Paid from Starts from $199 per month

Next step

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Bot9

Bot9 is an AI-powered chatbot builder designed to automate customer support and sales. It allows companies to train a secure AI assistant on their technical resources and website content so the bot can answer customer queries, hand off to humans when needed, and integrate with existing tools. The platform targets businesses that want to reduce support load, improve response times, and provide 24/7 multilingual support without coding.

Bot9 is a code-free AI chatbot platform that automates customer support and sales by training a secure assistant on your company data, providing 24/7 multilingual support and integrations to streamline workflows.

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Key Features

Website data syncing

Enter your company URL and Bot9 scans and syncs website data so the assistant can answer questions using that content.

Customizable chat widget

Personalize the chat widget with company logo and brand colors, and embed it across sites, in-app, or in help centers.

24/7 automated support

Provides nonstop automated responses to drastically reduce response times and handle common queries around the clock.

Multilingual support

Understands over 150+ languages to support global customer bases.

Unlimited training data

No limit on how much content the bot can learn — add links, files, or manually write content to train the assistant.

Intelligent agent handoff

Detects when human intervention is required and assigns relevant tickets to support agents.

Seamless integrations

Integrates with communication platforms, helpdesk tools, social channels and authentication services to streamline workflows.

Custom actions & automation

Create custom actions and guidelines for how the bot should respond, and automate workflows like ticket creation.

Real-time analytics

Gather statistical insights on customer behavior to monitor performance and improve the bot.

Team collaboration

Add team members with designated access to enable human intervention, measure output, and collaborate on support tasks.

Pricing

Starter / Standard

Starts from $199 per month
  • Code-free chatbot builder
  • Training on company data
  • Embeddable chat widget
  • Basic integrations

Use Cases

E‑commerce customer support

Answer product queries, check product availability, offer recommendations, help locate stores, and manage returns.

Healthcare patient interactions

Schedule appointments, provide medical-adjacent guidance, manage prescriptions, and perform patient follow-ups.

Hospitality guest assistance

Provide booking options, property details, booking management support, and local attraction information.

Support ticket automation

Automatically create tickets in helpdesk systems (example flow: use Freshdesk integration to create a ticket, then thank the user).

Sales qualification & lead capture

Automate initial qualification conversations and capture leads across web and messaging channels to support sales teams.

Integrations

Crisp

Connects Bot9 conversations with Crisp messaging platform.

Discord

Enable Bot9 to interact over Discord channels for community or support.

Freshdesk

Create support tickets and route issues into Freshdesk for human follow-up.

Intercom

Integrate with Intercom to handle conversations and handoffs.

Messenger

Connect Facebook Messenger to maintain customer conversations on that channel.

Shopify

Integrate with Shopify to assist with e-commerce queries like product availability and orders.

Slack

Route notifications or handoffs to Slack channels for teams to respond.

Zendesk

Create and manage tickets and hand off complex queries to Zendesk.

WhatsApp

Support customer conversations over WhatsApp for messaging-based support.

Benefits

Reduces response times and provides 24/7 support to improve customer satisfaction.
Cuts support agent workload by resolving a high percentage of common queries (site claims resolves 90% of support).
Supports over 150 languages to serve global customers.
Scales with unlimited training data and multi-site embedding.
Streamlines team collaboration and integrates with existing tools to maintain workflow continuity.

Limitations

No free tier is mentioned on the site; a free offering is not specified.
Detailed technical limits (API rate limits, data retention specifics, SLA details) are not provided in the available content.

Frequently Asked Questions

How do I train Bot9 on my company data?
You can sync your website by entering your company URL, upload links or files, or manually add content — Bot9 supports unlimited training data.
What integrations does Bot9 support?
Bot9 lists integrations with platforms such as Freshdesk, Zendesk, Intercom, Slack, Shopify, WhatsApp, Crisp, Discord and Messenger to automate workflows and handoffs.
Is Bot9 available in multiple languages?
Yes — the platform supports understanding over 150+ languages to serve international customers.
How do I get support or ask questions about Bot9?
You can contact Bot9 via email at [email protected], visit the help center, or book a demo through their site.
What is the starting price for Bot9?
Pricing starts from $199 per month according to the site.

Getting Started

  1. 1 Step 1: Sync your website's data — enter your company URL for the bot to scan and ingest content.
  2. 2 Step 2: Customize your chat widget — add your company logo and brand colors to personalize the experience.
  3. 3 Step 3: Install the chatbot — embed the bot across your marketing site, in-app, or help center and configure integrations.

Support

email

Email support available at [email protected]

docs

API docs and help center are listed under Resources on the site (specific URLs not provided in source content).

help center

Help center available via site Resources for guides and troubleshooting.

demo

Option to 'Book a Demo' via the site to see Bot9 in action.

API

Available: Yes
Documentation:

API docs are listed in the site's Resources (exact documentation URL not provided in the provided content).

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