Bot9
Bot9 is a code-free AI chatbot platform that automates customer support and sales by training a secure assistant on your company data, providing 24/7 multilingual support and integrations to streamline workflows.
Bot9 is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Paid from Starts from $199 per month
Next step
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Bot9
Bot9 is an AI-powered chatbot builder designed to automate customer support and sales. It allows companies to train a secure AI assistant on their technical resources and website content so the bot can answer customer queries, hand off to humans when needed, and integrate with existing tools. The platform targets businesses that want to reduce support load, improve response times, and provide 24/7 multilingual support without coding.
Bot9 is a code-free AI chatbot platform that automates customer support and sales by training a secure assistant on your company data, providing 24/7 multilingual support and integrations to streamline workflows.
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Claim this listingKey Features
Website data syncing
Enter your company URL and Bot9 scans and syncs website data so the assistant can answer questions using that content.
Customizable chat widget
Personalize the chat widget with company logo and brand colors, and embed it across sites, in-app, or in help centers.
24/7 automated support
Provides nonstop automated responses to drastically reduce response times and handle common queries around the clock.
Multilingual support
Understands over 150+ languages to support global customer bases.
Unlimited training data
No limit on how much content the bot can learn — add links, files, or manually write content to train the assistant.
Intelligent agent handoff
Detects when human intervention is required and assigns relevant tickets to support agents.
Seamless integrations
Integrates with communication platforms, helpdesk tools, social channels and authentication services to streamline workflows.
Custom actions & automation
Create custom actions and guidelines for how the bot should respond, and automate workflows like ticket creation.
Real-time analytics
Gather statistical insights on customer behavior to monitor performance and improve the bot.
Team collaboration
Add team members with designated access to enable human intervention, measure output, and collaborate on support tasks.
Pricing
Starter / Standard
Starts from $199 per month- Code-free chatbot builder
- Training on company data
- Embeddable chat widget
- Basic integrations
Use Cases
E‑commerce customer support
Answer product queries, check product availability, offer recommendations, help locate stores, and manage returns.
Healthcare patient interactions
Schedule appointments, provide medical-adjacent guidance, manage prescriptions, and perform patient follow-ups.
Hospitality guest assistance
Provide booking options, property details, booking management support, and local attraction information.
Support ticket automation
Automatically create tickets in helpdesk systems (example flow: use Freshdesk integration to create a ticket, then thank the user).
Sales qualification & lead capture
Automate initial qualification conversations and capture leads across web and messaging channels to support sales teams.
Integrations
Crisp
Connects Bot9 conversations with Crisp messaging platform.
Discord
Enable Bot9 to interact over Discord channels for community or support.
Freshdesk
Create support tickets and route issues into Freshdesk for human follow-up.
Intercom
Integrate with Intercom to handle conversations and handoffs.
Messenger
Connect Facebook Messenger to maintain customer conversations on that channel.
Shopify
Integrate with Shopify to assist with e-commerce queries like product availability and orders.
Slack
Route notifications or handoffs to Slack channels for teams to respond.
Zendesk
Create and manage tickets and hand off complex queries to Zendesk.
Support customer conversations over WhatsApp for messaging-based support.
Benefits
Limitations
Frequently Asked Questions
How do I train Bot9 on my company data?
What integrations does Bot9 support?
Is Bot9 available in multiple languages?
How do I get support or ask questions about Bot9?
What is the starting price for Bot9?
Getting Started
- 1 Step 1: Sync your website's data — enter your company URL for the bot to scan and ingest content.
- 2 Step 2: Customize your chat widget — add your company logo and brand colors to personalize the experience.
- 3 Step 3: Install the chatbot — embed the bot across your marketing site, in-app, or help center and configure integrations.
Support
Email support available at [email protected]
docs
API docs and help center are listed under Resources on the site (specific URLs not provided in source content).
help center
Help center available via site Resources for guides and troubleshooting.
demo
Option to 'Book a Demo' via the site to see Bot9 in action.
API
API docs are listed in the site's Resources (exact documentation URL not provided in the provided content).
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