Part
Botnation AI is a French no-code platform to create omnichannel, generative-AI–enhanced chatbots for websites, Messenger, WhatsApp, Instagram and more, with livechat handover, analytics and enterprise-grade hosting.
Part is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from Free (create and test without credit card; publishing may require subscription)
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Part
Botnation AI is a Paris- and Rennes-based, GDPR-compliant no-code chatbot creation platform designed for marketing, customer support and internal automation. It enables non-developers to build, train and publish chatbots across multiple channels (web, Messenger, WhatsApp, Instagram, WordPress, Wix, Prestashop, landing pages, call-bots) and to combine generative AI with rule-based flows. The platform includes built-in analytics, A/B testing, livechat handover, templates, training resources and professional services (Studio) for bespoke projects.
Botnation AI is a French no-code platform to create omnichannel, generative-AI–enhanced chatbots for websites, Messenger, WhatsApp, Instagram and more, with livechat handover, analytics and enterprise-grade hosting.
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Claim this listingKey Features
Smart AI (Generative & FAQ builders)
Generate FAQ bots and shopping assistants quickly using generative AI; provide a file (FAQ or product spreadsheet) to create a bot in minutes.
Omnichannel publishing
Create once and publish across web widgets, WordPress, Wix, Prestashop, landing pages, Messenger, WhatsApp, Instagram and call-bots.
Premium Livechat
All-in-one livechat with smooth handover between bot and human agents, management of multiple advisors, shared notes and detailed user files enriched by bot-captured data.
Plugins & Connectors
Native plugins and connectors to integrate CRMs, APIs, ChatGPT and third-party tools; supports webhooks and Zapier for broader integrations.
Back office & Analytics
Real-time analytics, funnels, KPI tracking, A/B testing and algorithmic recommendations to monitor and evolve bot behavior.
Templates & Learning Resources
Free, interactive templates with explanations and comments; 300+ help articles and videos plus webinars and trainings.
Accessibility & Multimodal
Optimized for accessibility with Text-to-Speech and Speech-to-Text features; supports multiple languages.
Enterprise-grade infrastructure
Fully redundant European hosting, GDPR compliance and certified infrastructure (PCI-DSS, ISO 27001, ISO 50001).
Pricing
Yes — you can create and test a Botnation AI chatbot for free without entering credit card details; subscription is required to publish the chatbot online.
Free
Free (create and test without credit card; publishing may require subscription)- Full access to builder for testing
- No time limit to try and configure bots
- Access to templates and help resources
Paid plans (starting tier)
Starts at €39/month- Publish bots online and on channels
- Usage-scaled features and optional credit purchases
- Livechat and connectors depending on plan
Custom / Studio services
Custom quote (professional creation available)- Agency / Studio support for bespoke bots
- Custom development, integration and deployment
Use Cases
Customer service automation
Automate answers to frequent requests (parcel tracking, delivery times, FAQs) to reduce support load and speed response times 24/7.
Lead capture and qualification
Use chatbots as interactive lead forms to qualify prospects, schedule meetings (calendar sync) and push leads into CRMs.
E‑commerce shopping assistant
Create shopping assistants that recommend products, show attributes and even populate the website basket from bot interactions.
Internal process automation
Automate HR and IT processes such as onboarding, FAQ access, password resets and ticket reduction.
Hybrid bot + human support
Combine bots with live advisors for smooth escalation and enriched agent context via detailed user files.
Integrations
CRMs
Send captured leads and data to your CRM using native connectors, webhooks or Zapier.
APIs & Webhooks
Use your APIs to enrich responses and fetch data in real time; export collected data via webhooks.
ChatGPT / Generative AI
Connect to generative AI models (ChatGPT) to power advanced understanding and response generation.
Zapier
Integrate with hundreds of third-party apps through Zapier for workflows, ticketing, emailing and more.
Calendars
Synchronize with calendars to schedule meetings directly from the chatbot.
Platforms & Channels
Native publishing to Facebook Messenger, Instagram, WhatsApp, WordPress and web widgets.
Benefits
Limitations
Frequently Asked Questions
Can I try Botnation AI for free?
Do I need to know how to code?
Can I connect my chatbot to my CRM or ticketing tool?
Is Botnation AI GDPR compliant?
How long does it take to create a bot?
What does the pricing start at?
Getting Started
- 1 Create a free Botnation AI account (no credit card required).
- 2 Use a template or import your FAQs / product spreadsheet to auto-generate a bot with Smart AI.
- 3 Customize conversational flows, UI and branding in the no-code editor.
- 4 Connect integrations (CRM, webhooks, Zapier, ChatGPT) and configure livechat handover.
- 5 Publish the chatbot to desired channels (website, Messenger, WhatsApp, Instagram) — publishing may require a paid subscription.
Support
Documentation
300+ help articles and videos available in French and English covering setup, templates and advanced features.
Live chat
Daily live chat support with Botnation experts for questions and guidance.
Trainings & Webinars
On-demand tutorials, scheduled webinars and training programs to learn basics and advanced techniques.
Professional services (Studio)
Paid advisory and full chatbot creation by Botnation experts and partners; contact for a quote.
API
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