Part

Part

Botnation AI is a French no-code platform to create omnichannel, generative-AI–enhanced chatbots for websites, Messenger, WhatsApp, Instagram and more, with livechat handover, analytics and enterprise-grade hosting.

Part is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 80/100
#265 in Chatbots & Assistants (265 tools)
Added 3 months ago
17896 directory views this week

Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from Free (create and test without credit card; publishing may require subscription)

Next step

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Part

Botnation AI is a Paris- and Rennes-based, GDPR-compliant no-code chatbot creation platform designed for marketing, customer support and internal automation. It enables non-developers to build, train and publish chatbots across multiple channels (web, Messenger, WhatsApp, Instagram, WordPress, Wix, Prestashop, landing pages, call-bots) and to combine generative AI with rule-based flows. The platform includes built-in analytics, A/B testing, livechat handover, templates, training resources and professional services (Studio) for bespoke projects.

Botnation AI is a French no-code platform to create omnichannel, generative-AI–enhanced chatbots for websites, Messenger, WhatsApp, Instagram and more, with livechat handover, analytics and enterprise-grade hosting.

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Key Features

Smart AI (Generative & FAQ builders)

Generate FAQ bots and shopping assistants quickly using generative AI; provide a file (FAQ or product spreadsheet) to create a bot in minutes.

Omnichannel publishing

Create once and publish across web widgets, WordPress, Wix, Prestashop, landing pages, Messenger, WhatsApp, Instagram and call-bots.

Premium Livechat

All-in-one livechat with smooth handover between bot and human agents, management of multiple advisors, shared notes and detailed user files enriched by bot-captured data.

Plugins & Connectors

Native plugins and connectors to integrate CRMs, APIs, ChatGPT and third-party tools; supports webhooks and Zapier for broader integrations.

Back office & Analytics

Real-time analytics, funnels, KPI tracking, A/B testing and algorithmic recommendations to monitor and evolve bot behavior.

Templates & Learning Resources

Free, interactive templates with explanations and comments; 300+ help articles and videos plus webinars and trainings.

Accessibility & Multimodal

Optimized for accessibility with Text-to-Speech and Speech-to-Text features; supports multiple languages.

Enterprise-grade infrastructure

Fully redundant European hosting, GDPR compliance and certified infrastructure (PCI-DSS, ISO 27001, ISO 50001).

Pricing

Free Tier Available

Yes — you can create and test a Botnation AI chatbot for free without entering credit card details; subscription is required to publish the chatbot online.

Free

Free (create and test without credit card; publishing may require subscription)
  • Full access to builder for testing
  • No time limit to try and configure bots
  • Access to templates and help resources

Paid plans (starting tier)

Starts at €39/month
  • Publish bots online and on channels
  • Usage-scaled features and optional credit purchases
  • Livechat and connectors depending on plan

Custom / Studio services

Custom quote (professional creation available)
  • Agency / Studio support for bespoke bots
  • Custom development, integration and deployment

Use Cases

Customer service automation

Automate answers to frequent requests (parcel tracking, delivery times, FAQs) to reduce support load and speed response times 24/7.

Lead capture and qualification

Use chatbots as interactive lead forms to qualify prospects, schedule meetings (calendar sync) and push leads into CRMs.

E‑commerce shopping assistant

Create shopping assistants that recommend products, show attributes and even populate the website basket from bot interactions.

Internal process automation

Automate HR and IT processes such as onboarding, FAQ access, password resets and ticket reduction.

Hybrid bot + human support

Combine bots with live advisors for smooth escalation and enriched agent context via detailed user files.

Integrations

CRMs

Send captured leads and data to your CRM using native connectors, webhooks or Zapier.

APIs & Webhooks

Use your APIs to enrich responses and fetch data in real time; export collected data via webhooks.

ChatGPT / Generative AI

Connect to generative AI models (ChatGPT) to power advanced understanding and response generation.

Zapier

Integrate with hundreds of third-party apps through Zapier for workflows, ticketing, emailing and more.

Calendars

Synchronize with calendars to schedule meetings directly from the chatbot.

Platforms & Channels

Native publishing to Facebook Messenger, Instagram, WhatsApp, WordPress and web widgets.

Benefits

No-code builder enables fast creation without development skills
Create an FAQ or shopping assistant in under 5 minutes using Smart AI
Publish once to multiple channels (omnichannel reach)
Reduce customer service load and improve response time 24/7
GDPR-compliant European hosting with industry certifications (PCI-DSS, ISO 27001, ISO 50001)
Extensive templates, documentation, live chat support and training resources

Limitations

Publishing chatbots online generally requires a paid subscription even though creation/testing is free.
Advanced generative/NLP features may consume additional credits or resources and can be more demanding on server capacity.
Some bespoke integrations or fully custom features may require Studio professional services and additional cost.

Frequently Asked Questions

Can I try Botnation AI for free?
Yes — you can create and test chatbots for free without providing credit card details. A subscription is required if you want to publish the bot online.
Do I need to know how to code?
No — Botnation AI provides a 100% no-code interface designed for non-technical users, plus templates and tutorials.
Can I connect my chatbot to my CRM or ticketing tool?
Yes — integrations are supported via native connectors, APIs, webhooks and Zapier to push captured data to CRMs, HRIS and ticketing systems.
Is Botnation AI GDPR compliant?
Yes — Botnation states that data remains on its platform under French and European law and the service is developed independently of major GAFAM services.
How long does it take to create a bot?
With Smart AI, you can create an FAQ or shopping assistant in under 5 minutes by providing a FAQ file or product spreadsheet; more complex bots will take longer to configure.
What does the pricing start at?
Subscription pricing starts at €39/month; optional credits and higher-tier or custom services are available.

Getting Started

  1. 1 Create a free Botnation AI account (no credit card required).
  2. 2 Use a template or import your FAQs / product spreadsheet to auto-generate a bot with Smart AI.
  3. 3 Customize conversational flows, UI and branding in the no-code editor.
  4. 4 Connect integrations (CRM, webhooks, Zapier, ChatGPT) and configure livechat handover.
  5. 5 Publish the chatbot to desired channels (website, Messenger, WhatsApp, Instagram) — publishing may require a paid subscription.

Support

Documentation

300+ help articles and videos available in French and English covering setup, templates and advanced features.

Live chat

Daily live chat support with Botnation experts for questions and guidance.

Trainings & Webinars

On-demand tutorials, scheduled webinars and training programs to learn basics and advanced techniques.

Professional services (Studio)

Paid advisory and full chatbot creation by Botnation experts and partners; contact for a quote.

API

Available: Yes

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