Portals.co
Portals.co collects customer feedback through website popups and linkable forms, then uses AI to ask follow-up questions and analyze responses. Product and customer experience teams can use it to identify customer issues and feedback themes.
One of 197 tools in Business Intelligence
Who it's for
- Product teams that want to collect website-user feedback and identify feature requests or recurring complaints.
- Customer experience teams that want to ask follow-up questions based on customer responses.
- Teams publishing customer-facing emails or documentation that want to share linkable feedback forms.
How it fits your workflow
Add a feedback popup to a website using the widget script, or create a linkable form for use in an email, webpage, or documentation.
Customers submit feedback through the popup or form. Portals.co uses AI to draft follow-up questions based on what each customer says.
Review the platform's aggregate analysis to see feedback themes such as feature requests, loved features, and complaints.
Pricing
Free: A 7-day free trial with unlimited use.
Free trial
Free for 7 days
- · Unlimited use during the trial
- · 7-day customer support
Paid plan
$30 per month after the free trial
- · Unlimited use
Prices checked on Oct 19, 2026 from the vendor's site. They can change; confirm before you buy.
Key features
- Website feedback popups
- Add customer feedback popups to a website. The page provides a widget script and says implementation can be done with one line of code.
- Linkable feedback forms
- Create feedback forms that can be used in emails, webpages, documentation, and other linked destinations.
- AI-powered feedback pathways
- Drafts follow-up questions using artificial intelligence based on the feedback a customer provides, enabling teams to ask more about a reported experience.
- AI-powered feedback analysis
- Analyzes customer feedback in aggregate and surfaces insights, including feature requests, loved features, and complaints.
Works with
- HTML Email
- Webflow
- WordPress
- Wix
- Squarespace
- Shopify
- Super.so
Alternatives to consider
-
Spiral
Choose it if you want to ask questions about feedback from reviews, live chats, and calls rather than primarily collecting feedback through website popups and linkable forms.
Getting started
<script src="https://portals.co/demo/widget.js"></script>- Start a trial using the email or Google signup option.
- Add the feedback widget to a website with the provided script, or use a linkable feedback form.
- Collect customer responses and review the AI-powered feedback analysis.