AiMatch

SalesRep.com

SalesRep combines customer messaging channels, team inboxes, AI agents, and workflow automation in one platform. Sales and support teams use it to manage conversations, qualify leads, and automate customer interactions.

One of 150 tools in Chatbots & Assistants

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Who it's for

  • Sales teams handling leads from ads, social media, and website conversations who need a shared inbox and lead qualification.
  • Customer support teams managing conversations across messaging, email, and voice that want AI to handle routine questions and route complex requests to staff.
  • E-commerce and retail teams using product catalogs and platforms such as Shopify, WooCommerce, or PrestaShop to handle customer questions and campaigns.

How it fits your workflow

Connect messaging and communication channels such as WhatsApp, SMS, email, social messaging, and voice to a shared inbox. SalesRep combines conversation history and contact records and supports routing conversations to team members.

Configure ready-made or custom AI agents and workflows to answer questions, qualify leads, share product information, book appointments, or route requests. Agents can use listed knowledge sources and hand conversations to a human when needed.

Use broadcasts for targeted campaigns and connect tools such as HubSpot, Salesforce, Zapier, Make, and n8n to synchronize data and automate tasks.

Pricing

Free: A 21-day free trial with full access is offered; no credit card is required.

Starter

Displayed prices: $79, $39, $63, and $31 per month, with monthly and yearly billing options and a limited-time promotion shown.

  • · 3 users included; extra users listed at $12 or $6
  • · Team and custom inboxes
  • · AI Assist, basic reports and dashboard
  • · Mobile app and 2FA

Growth

Displayed prices: $159, $79, $127, and $63 per month, with monthly and yearly billing options and a limited-time promotion shown.

  • · 5 users included; extra users listed at $20 or $10
  • · Broadcasts and analytics
  • · Chatbot flow builder
  • · SLA, Kanban, and CSAT surveys

Advanced

Displayed prices: $279, $139, $223, and $111 per month, with monthly and yearly billing options and a limited-time promotion shown.

  • · 10 users included; extra users listed at $24 or $12
  • · SSO and multiple workspaces
  • · Phone and email masking
  • · AI Video Studio and avatars

Enterprise

Custom pricing.

  • · Unlimited users
  • · Higher workspace and API limits
  • · 24/7 priority support and scheduled success calls
  • · White-label and custom domain

Prices checked on Oct 12, 2026 from the vendor's site. They can change; confirm before you buy.

Key features

Omnichannel team inbox
Combines conversations from channels including WhatsApp, SMS, Facebook, Instagram, TikTok, Telegram, email, and voice in a shared inbox. The page also describes unified conversation history, contact merging and deduplication, and routing based on channel and context.
AI agents
Ready-made or custom AI agents can answer FAQs, qualify leads, recommend products, book appointments, route conversations, and handle support requests. The page describes multimodal handling of text, images, audio, and files, along with guardrails and human handoff.
Knowledge sources for AI
AI agents can use information from PDFs, documents, catalogs, images, and websites to provide answers. The page also describes a RAG-powered knowledge base.
Workflows
A visual drag-and-drop builder supports automation of repetitive tasks, lead routing and assignment, data synchronization, and CRM field mapping.
Broadcast campaigns
Teams can send targeted promotions, product updates, and newsletters across supported messaging and email channels, with audience targeting and delivery and engagement analytics.
Reporting and analytics
The platform includes reports and dashboards, with advanced reporting listed among its plan features.

Works with

  • HubSpot and Salesforce
  • Jira
  • Zapier, Make, and n8n
  • Shopify, WooCommerce, and PrestaShop
  • Messaging and communication channels
  • Meta and TikTok Ads
  • REST API and webhooks

Limitations to know

  • Using the WhatsApp Business API requires a dedicated phone number, according to the FAQ.

Alternatives to consider

  • Salesmate

    Choose it if you want a platform described as combining CRM, marketing automation, customer support, communications, workflows, and analytics for mid-market and enterprise teams.

  • SalesAPE.ai

    Choose it if your main need is autonomous inbound lead engagement and appointment booking across email, SMS, chat, and WhatsApp with CRM integration.

  • REP AI

    Choose it if you are an ecommerce brand looking for sales and support agents focused on shopper conversations across website, email, and social channels.

Compare SalesRep.com side by side

Getting started

  1. Start the 21-day free trial; the page says no credit card is required.
  2. Connect your channels with help from guided onboarding.
  3. Choose templates and flows or configure custom AI agents and workflows.
  4. Launch your first automations; the page says most teams go live within a few days.

Frequently asked questions

Is it safe to use WhatsApp for business messaging?

The page says SalesRep uses the official WhatsApp Business API and enforces Meta messaging policies, including opt-ins, approved templates, and sending limits. It also says the team helps resolve issues with Meta.

Do I need a dedicated phone number for WhatsApp?

Yes. The page says the WhatsApp Business API requires its own number. Customers can use a new number or migrate an existing one, and SalesRep provides guidance through the process.

Can I migrate from another platform or the WhatsApp Business app?

Yes. The page says SalesRep can migrate contacts, templates, and automations from other tools or the WhatsApp Business app without interrupting ongoing conversations.

How does the free trial work?

The trial provides full access for 21 days with no credit card required. The team helps connect channels and launch automations; the page says customers can ask for more time if needed.

Will AI agents replace my team?

The page says AI agents handle repetitive work such as answering common questions, qualifying leads, and routing conversations. Complex matters can be handed to a human agent with the conversation context.

How fast can we go live?

The page says most teams launch within a few days by connecting channels and choosing templates and flows. Guided onboarding is included on every plan.

Which languages does SalesRep support?

The page says the platform is available in 30 languages and AI agents can converse in Arabic, including Darija, French, English, Spanish, and more.