assistloop
AssistLoop is an AI customer-service agent platform that you train on your website, documents, and Q&A to answer customers 24/7, book meetings, capture leads, and escalate to humans while integrating with existing systems.
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Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from $0 / mo
Next step
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assistloop
AssistLoop is an AI-driven customer support agent platform that you train on your own content (website pages, PDFs, DOCX, TXT and pinned Q&A) so it answers from your sources rather than the open web. It runs as an embeddable website widget (one script tag) and provides multilingual, 24/7 responses, in-chat lead capture and meeting booking, and the ability to call customer-owned APIs. When needed, conversations can be escalated to human agents without losing history. The product targets businesses and support teams that want a deployable, branded conversational assistant with integrations and a public API.
AI platform for automated, personalized customer support.
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Claim this page for a one-time $29 to add pricing, features, screenshots, verified owner details, and a clearly labeled 30-day category position after the profile is live.
Claim this listing for $29Key Features
Train on your data
Upload PDFs, crawl your website, paste text, or pin exact Q&A pairs; file uploads supported (PDF, DOCX, TXT up to 42 MB).
One-line embedding & plugins
Embed with a single script tag. Guides and official plugins are available for WordPress, Framer, Bubble and WHMCS, plus guides for Shopify, React, Vue and plain HTML.
Multilingual, 24/7 chat
Streaming replies in ten languages with right-to-left support for languages like Arabic; operates day and night.
Widget customization & white-labeling
Customize brand colors, avatar, chat icon, light/dark theme, welcome message, quick replies and optionally remove 'Powered by AssistLoop' on paid plans.
Agent actions & API calls
Agent Actions let the agent call any REST endpoint (GET/POST/PUT/PATCH/DELETE), webhooks or GraphQL to check orders, update records, or trigger workflows.
Public API & scoped keys
Public API with OAuth and API keys scoped per capability rather than all-or-nothing.
Integrations
Built-in integrations and OAuth connectors for Calendly, Cal.com and HubSpot to book meetings and file tickets directly from chat.
Human handoff & shared inbox
On paid plans visitors can escalate mid-chat and the team picks up the full thread (history, country, browser, device) in the shared inbox or mobile apps.
Lead capture
In-chat forms collect lead details (name, email, phone) and save them with the conversation for CRM follow-up.
Model selection & credits
Pick different models with credit cost shown per message; message credits are consumed per AI reply.
Verified user identity
Supports signing a token from your app with a shared secret so the agent can verify user identity.
Pricing
Free forever with 150 message credits per month, no card required.
Free
$0 / mo- 150 message credits / month
- No credit card required
- Try basic features and widget
Basic (annual display)
$25 / mo (billed annually)- 3,000 message credits / month
- 1 AI agent
- Widget customization and lead capture
Pro (annual display)
$109 / mo (billed annually)- 15,000 message credits / month
- 2 AI agents
- Increased document and site training limits
Business (annual display)
$325 / mo (billed annually)- 50,000 message credits / month
- 5 AI agents
- Multi-brand operations and priority support
Alternative FAQ-listed prices (page FAQ)
FAQ lists Basic $29, Pro $130, Business $390 (monthly) — annual billing trims the monthly rate- FAQ also states Free is $0 forever with 150 message credits a month
Use Cases
Customer support automation
Answer common customer queries 24/7 from your own docs and website content to reduce live-agent load and accelerate resolutions.
Booking meetings in-chat
Offer real availability and place meetings into Calendly/Cal calendars mid-conversation so customers book without leaving the chat.
Lead capture and CRM enrichment
Render forms inside the chat to capture prospects (name, email, phone) and save them into HubSpot or other systems.
Order & account lookups
Agent can call customer APIs to retrieve order status or account details conversationally (e.g., GET /orders/{id}).
Hybrid AI + human support
Use AI-first, handoff, or human-only modes to match your support workflow and escalate conversations mid-thread when needed.
Multi-brand or multi-locale support
Deploy multiple agents and customize branding per agent to support different brands, languages, or product lines.
Integrations
Calendly / Cal.com
Books meetings from the conversation and places them on calendars via OAuth-based connectors.
HubSpot
Files tickets and saves lead/contact information directly from in-chat forms into HubSpot via OAuth.
Official plugins
Official plugins and install guides for WordPress, Framer, Bubble and WHMCS; guides for Shopify, React, Vue and HTML.
Any REST API / Webhooks / GraphQL
Define custom API actions (auth, parameters, payload) and let the agent collect conversational inputs then call your endpoints.
Benefits
Limitations
Frequently Asked Questions
Is this just another chatbot that makes things up?
How long until it's live on my site?
What happens when a customer needs a real person?
How do I train the agent on my business?
Can it do more than answer FAQs?
How do message credits work?
Will customers see AssistLoop branding?
Getting Started
- 1 Sign up (e.g., Sign up with Google) and create an account.
- 2 Train your agent by uploading files, crawling your website, pasting text, or pinning Q&A answers.
- 3 Embed the agent by pasting the single provided script tag into your site or use one of the platform plugins.
- 4 Connect integrations (Calendly, HubSpot) and define API actions if you need the agent to call your systems, then customize the widget appearance and greeting.
Support
Support email: [email protected]
docs
Dashboard contains install guides for HTML, WordPress, Shopify, Framer, Bubble, React/Vue and iframe embeds; getting-started guides and Playground for testing.
mobile apps
iOS and Android apps for team inbox access and live responses.
blog & tutorials
Blog and video tutorials linked from the site for product guidance.
API
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Premium Alternatives
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HumanEcho is a knowledge-grounded AI support workspace that builds bilingual (Arabic and English) website assistants which answer from your attached files and run under domain and credential controls for secure pilot deployments.