Chatshape
ChatShape builds AI-powered chatbots for websites by crawling your site or ingesting PDFs, then generating an embeddable chatbot to handle customer support, collect leads, show analytics, and increase conversions with customizable branding and prompts.
Chatshape is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Paid from Not listed on site
Next step
Compare Chatshape with similar tools before you shortlist it.
Compare this tool before you shortlist it
Review alternatives, pricing posture, and workflow fit side by side.
Chatshape
ChatShape lets businesses create custom AI chatbots for their websites by crawling site pages or uploading documents (PDFs) to use as training sources. After providing a site URL or documents, ChatShape extracts visible, copyable text, shows the extracted sources for review, and generates a chatbot you can customize and embed via a script tag on your website. The platform is aimed at businesses that want 24/7 automated customer support, lead capture, and higher conversion rates with minimal setup.
Users manage their bots in a dashboard where they can tune prompts, set start messages, view and export conversations and leads, and enable an email capture form. For large or bespoke datasource integrations, the site directs users to contact support via email.
ChatShape builds AI-powered chatbots for websites by crawling your site or ingesting PDFs, then generating an embeddable chatbot to handle customer support, collect leads, show analytics, and increase conversions with customizable branding and prompts.
Own this listing?
Claim this page to add pricing, features, screenshots, and verified owner details.
Claim this listingKey Features
Website crawler
Automatically crawls a provided website URL to extract visible, copyable text and collect sources to train a chatbot.
PDF ingestion
Upload multiple PDF files to create a chatbot from internal documents, manuals, or other work docs.
Embeddable chatbot via script tag
Generate a script tag for your chatbot and paste it into your website HTML to embed the bot on any page.
Lead capture and export
Option to show an email input form in the chat window to collect leads; view collected leads and conversation history in the dashboard and export them to CSV. Lead metadata (for example, country) is available.
Conversation recording & analytics
All chatbot messages are recorded and viewable in the dashboard, with options to export conversation logs for analysis.
Customizable prompts, tone and branding
Edit the AI prompt and start message, and customize branding, colors, and the bot’s tone to match your site and business needs.
Multi-source support & incremental updates
Create bots from multiple web sources and add additional pages or update sources after initial creation. Maximum number of web sources depends on your plan.
Lead and conversion optimization
Built-in tooling and configuration options intended to increase visitor-to-customer conversions and automate common customer queries.
Pricing
Pricing & plans
Not listed on site- Plan tiers and limits are not publicly detailed on the page
- Maximum number of web sources depends on plan; contact sales for specifics
Use Cases
24/7 customer support
Automate answers to common customer questions any time of day to improve response speed and reduce support load.
Lead generation and capture
Collect visitor emails and other metadata through the chat interface and export leads for follow-up.
Self-serve product documentation & FAQs
Use your website content or uploaded PDFs to let visitors find answers without contacting support.
Conversion optimization
Use chat interactions and prompt tuning to guide visitors toward purchases or signups, improving conversion rates.
Knowledge base for internal or external docs
Create chatbots from PDFs and web pages to provide quick access to policy, onboarding, or product documentation.
Integrations
Shopify
Guides/links available to add the ChatShape chatbot to a Shopify store (embed via script).
WordPress
Guides/links available to add the ChatShape chatbot to a WordPress website (embed via script or theme integration).
Chrome Extension
Site references an AI Chrome Extension as part of the product/tools ecosystem (for convenience or workflow integration).
CSV export
Lead and conversation data can be exported as CSV files for integration with CRMs or analytics tools.
Custom integrations (via support)
For large amounts of data or bespoke datasource integrations, ChatShape asks users to contact support ([email protected]) to arrange custom integrations.
Benefits
Limitations
Frequently Asked Questions
What is ChatShape?
What happens when I use my website link to create a bot? What info does the bot read?
Can I create a chatbot from a PDF file?
Can I collect leads/emails from visitors?
Can I view chatbot analytics and conversation logs?
Can I update how my bot responds before embedding it?
What is the maximum number of sources I can create a bot from?
Can I add custom data beyond scraping my website?
Getting Started
- 1 Step 1: Go to https://chatshape.com/create and add your website URL (or upload PDF files).
- 2 Step 2: Review the crawler’s extracted links/sources and click the button to generate your chatbot; tune the prompt, start message and branding in the management dashboard.
- 3 Step 3: Copy the generated script tag and paste it into your website HTML to embed the chatbot; enable lead capture and review analytics/exports in the dashboard.
Support
Primary contact for questions and custom integrations: [email protected].
docs/blog
Site contains blog posts and help links (how-to guides such as adding chatbot to Shopify/WordPress) accessible from the site navigation and links section.
dashboard
In-product dashboard provides access to chatbot management, conversation logs, lead exports and configuration settings.
API
Compare Chatshape with similar tools
See how it stacks up against alternatives
Related Tools
View all 263 →boost-engagement-3x-with-supergrowth-ai
SuperGrowthAI is a comprehensive platform that provides tools and managed infrastructure to build, deploy, and scale AI solutions with minimal operational overhead, enabling users to focus on creating value.
omnichat-ai
Omnichat is Asia's premier AI-powered omnichannel chat commerce platform that unifies customer interactions across WhatsApp, Facebook, Instagram, LINE, WeChat, and live chat to boost marketing, customer service, and sales growth by up to 5x.
weconnect-chat
WeConnect.chat is an AI-powered customer engagement platform that combines AI chatbots, rule-based systems, and human interaction through a multi-channel agent dashboard to enhance customer support, lead generation, and communication.
Budget-Friendly Alternatives
RecordsKeeper.AI
RecordsKeeper.AI is an AI-powered records management automation platform that transforms chaotic data into actionable strategic intelligence, offering secure, compliant, and intelligent document handling for enterprises and SMBs.
ClipNow.ai
ClipNow.ai is an AI-powered tool that transforms long-form videos into engaging short clips optimized for platforms like TikTok, Instagram Reels, YouTube Shorts, and more with just one click.
Autoslide AI PowerPoint Add In
Autoslide AI PowerPoint Add-In is a productivity tool designed to help professionals create and format PowerPoint presentations faster using AI-driven slide formatting, content generation, and a rich resource library.
BypassEngine
Bypass Engine is an AI humanizer and detection engine that rewrites AI-generated text into natural, human-like writing designed to evade leading AI detectors and improve readability. It targets students, marketers, researchers, and content creators who need undetectable, plagiarism-free output in multiple languages.
SellerPic
SellerPic is an AI-powered platform that transforms ordinary product photos into stunning, high-converting visuals and videos, boosting e-commerce sales by up to 20%. It offers tools for creating model-on-image shots, multi-angle views, and promotional content without traditional photoshoots.
AIuse.blog
AIuse.blog is a website dedicated to showcasing practical examples of how artificial intelligence can simplify everyday life, education, business, and travel. It offers insights, tutorials, and AI tool recommendations to help users integrate AI into their daily routines.
