clerk-chat

clerk-chat

Clerk Chat is a communications platform that adds SMS, MMS, RCS, WhatsApp, voice, and AI-driven messaging/voice agents into collaboration platforms like Microsoft Teams, Zoom, and Webex, with compliance and carrier integrations for enterprise use.

clerk-chat is chat software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Contact for pricing API 70/100
#45 in Chat (45 tools)
Added 0 year ago
Data reviewed Jul 15, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Business Operations

What it does

Chat software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

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Next step

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clerk-chat

Clerk Chat is a communications platform that brings SMS, MMS, RCS, WhatsApp, eFax, and voice into collaboration tools such as Microsoft Teams, Zoom, and Webex. It enables businesses to send and receive messages, deploy AI-driven messaging and voice agents, and manage conversations from the platforms teams already use. The product emphasizes compliance and security—offering 10DLC registration, archiving, HIPAA compliance, SOC 2 Type II certification, and carrier/brand verification—targeting small businesses and enterprise customers across industries like finance, healthcare, field services, logistics, nonprofit, and real estate.

Business messaging platform turning landlines into textable numbers with integrations and compliance.

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Key Features

AI Agents

Deploy AI agents for messaging and voice (inbound and outbound) that can handle customer support, lead follow-up, scheduling, and other workflows.

Microsoft Teams Integration

Enable SMS, MMS, RCS, WhatsApp, and eFax directly inside Microsoft Teams with shared inboxes and compliance-ready messaging.

Operator Connect

Use Operator Connect to route calls directly via carriers and reduce Microsoft Calling Plan costs.

RCS for Business & Branded Messaging

Rich messaging with read receipts, media, branded experiences, and verified branded calling to improve authenticity and reduce call screening.

Analytics

Track call activity and get insights with Teams analytics and platform analytics.

Compliance & Security

Features include 10DLC registration, message archiving, HIPAA compliance, SOC 2 Type II certification, and data privacy guarantees stating data is not trained on or shared.

API

Build custom integrations with the Clerk Chat API to extend and automate workflows.

Messaging Capabilities

Mass texting, personalized messaging at scale, two-way texting, and SMS lead generation tools.

Carrier Options

Bring your own carrier or connect with partners such as Comcast, Bandwidth, Sinch, and Twilio.

Pricing

Current pricing details are not available from the vendor source.

Use Cases

Instant Customer Support

Use AI agents and two-way messaging to provide rapid, scalable customer support via SMS and other channels.

Lead Follow-up and Sales

Automate lead follow-up and sales outreach with personalized, high-volume messaging and AI-driven response handling.

Smart Appointment Scheduling

Automate scheduling and confirmations via messaging channels to reduce manual coordination.

Order Management

Manage order updates, delivery notifications, and customer inquiries across SMS and rich messaging channels.

Event & Ticket Support

Support event communications and ticketing workflows using mass messaging and interactive messaging features.

Integrations

Microsoft Teams

Natively integrate messaging and calling into Teams to send messages to lists and groups and manage conversations.

Webex

Connect messaging and calling into the Webex collaboration suite for unified communications.

Zoom

Enable SMS and messaging channels alongside Zoom communications.

Salesforce

Integrate messaging and logging into Salesforce for CRM-driven communication workflows.

Microsoft Dynamics

Turn Microsoft Dynamics into a command center for customer conversations with texting and call logging.

Carriers (Comcast, Bandwidth, Sinch, Twilio)

Support for bring-your-own-carrier or direct carrier connections for SMS, RCS, and voice.

Channels (RCS, WhatsApp, SMS, Voice, eFax)

Multiple messaging and calling channels to reach customers on their preferred platforms.

Benefits

Unify voice and messaging across collaboration platforms (Microsoft Teams, Zoom, Webex) to keep conversations where teams already work.
Improve compliance and trust with 10DLC registration, branded messaging/calling, HIPAA compliance, and SOC 2 Type II certification.
Automate and scale customer interactions using AI agents and analytics to reduce support load and speed resolution.

Limitations

No verified limitations are available.

Frequently Asked Questions

No verified FAQs are available.

Getting Started

  1. 1 Book a demo via the Clerk Chat 'Book a Demo' form to discuss requirements with the team.
  2. 2 Open the Quick Interactive Product Tour to see Clerk Chat in action and review capabilities.
  3. 3 Integrate Clerk Chat with your collaboration platform (e.g., Microsoft Teams, Webex, Zoom) and configure carrier settings (bring your own carrier or use Operator Connect).

Support

Docs

Help Center with FAQs and step-by-step guides (Help Center referenced on site).

Product Updates / Release Notes

Release Notes and product updates are available on the site.

Demo & Sales

Book a Demo form to speak with a product expert and request a custom demo.

API

Available: Yes

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