Duetmail
Duet Mail is an AI-powered email assistant for Gmail and Outlook that auto-categorizes your inbox, drafts replies in your voice, summarizes threads, and helps schedule meetings to save hours each week.
Duetmail is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.
Quick Overview
Best for: Chatbots & Assistants
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Chatbots & Assistants
Pricing snapshot
Freemium from Free
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Duetmail
Duet Mail is an AI email assistant designed for professionals and teams using Gmail and Outlook. It automatically organizes incoming mail into actionable categories, generates personalized draft replies in your tone, surfaces follow-ups, and integrates calendar availability to schedule meetings from the inbox. Duet also provides instant thread summaries and a chat-style agent to find emails, attachments, and answers across your account. It targets busy individuals and organizations that want to reduce time spent triaging and writing email while keeping security and enterprise controls.
Duet Mail is an AI-powered email assistant for Gmail and Outlook that auto-categorizes your inbox, drafts replies in your voice, summarizes threads, and helps schedule meetings to save hours each week.
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Claim this listingKey Features
Automatic categorization (Smart Inbox)
Automatically sorts email into categories (Action Needed, FYI, Meetings, Promotions, etc.) to reduce noise and surface what requires attention.
AI Drafts (Personalized replies)
Generates reply drafts in your voice, learns from your style over time, and lets you review and edit before sending.
Instant Summaries
Creates concise overviews of long threads and attachments, highlighting key points, decisions, and action items so you can get up to speed quickly.
Duet Assistant (Chat/Agent)
A conversational agent that can find emails, check calendar availability, draft replies, and surface specific attachments or receipts on request.
Calendar Integration & Scheduling
Reads your calendar to propose meeting times, schedule events, and coordinate availability directly from email drafts or the assistant.
Smart Reminders & Follow-ups
Automatically surfaces follow-ups and action items so tasks don’t slip through the cracks.
Enterprise & Team Tools
Team analytics, shared workflows, templates, automations, and a personal account manager for enterprise customers.
Security & Authentication
Uses OAuth 2.0 for secure sign-in, client-side field-level encryption for email content at rest, and follows least-privilege API access practices; Google CASA assessment for Google integration.
Pricing
Basic free plan available with instant summaries, sample AI drafts, and basic inbox organization; 14-day free trial of Pro available (full Pro features included during trial).
Basic
Free- Instant summaries (limited)
- AI Drafts (limited preview)
- Basic inbox organization
- Access to Duet Assistant trial
Pro
$29.99 /month (monthly) or $19.99 /month (billed yearly)- Smart Inbox with auto-sorting
- Unlimited AI Drafts and summaries
- Duet Assistant chat and drafting
- Calendar integration and smart reminders
Enterprise
$69.99 /month/user (monthly) or $49.99 /month/user (billed yearly) — custom pricing available- Everything in Pro
- Dedicated support and personal account manager
- Team analytics and shared workflows
- Custom templates and automations
Use Cases
Busy professionals
Triage inbox faster, get concise thread summaries, and send high-quality replies without spending extra time composing messages.
Freelancers & Consultants
Respond to clients promptly with polished replies that match your voice, and manage follow-ups and billing receipts.
Sales & Account Teams
Quickly find past conversations, summarize long threads, and stay on top of next steps to move deals forward.
Teams & Enterprises
Centralize templates, workflows, analytics, and admin controls while providing staff with AI-assisted productivity tools.
Integrations
Gmail / Google Workspace
Sign in with Google to enable inbox access, summaries, drafts, and calendar integration; Google CASA security assessment for the integration.
Microsoft Outlook
Sign in with Microsoft to use Duet Mail features on Outlook and Outlook/Office 365 accounts.
Calendar Integration
Reads and proposes calendar availability to schedule meetings from email drafts and the assistant.
Chrome Extension
Browser extension to enable in-browser integrations and a more seamless experience with Gmail/Outlook web clients.
Stripe
Secure checkout for billing and subscription management.
Benefits
Limitations
Frequently Asked Questions
How does Duet Mail protect my email data?
How does the email summary feature work?
What permissions does Duet Mail need?
What's included in the free trial?
Can I use Duet Mail with other email providers?
Getting Started
- 1 Step 1: Visit duetmail.com and choose Start with Gmail or Start with Outlook.
- 2 Step 2: Sign in with your Google or Microsoft account and grant the requested OAuth permissions.
- 3 Step 3: Begin the 14-day free trial (Pro features included) or start on the Basic free tier; install the Chrome extension if desired and configure calendar integration and preferences.
Support
Contact / Sales
Get in touch via the website contact page for sales, enterprise inquiries, or general questions (https://duetmail.com/contact).
Priority Support
Pro and Enterprise customers receive faster, human support; Enterprise customers get a dedicated account manager.
Docs / FAQ
Online FAQ and help resources available from the site for common questions and onboarding.
API
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