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Duetmail

Duetmail

Duet Mail is an AI-powered email assistant for Gmail and Outlook that auto-categorizes your inbox, drafts replies in your voice, summarizes threads, and helps schedule meetings to save hours each week.

Duetmail is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise 70/100
#265 in Chatbots & Assistants (265 tools)
Just launched
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Freemium from Free

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Duetmail

Duet Mail is an AI email assistant designed for professionals and teams using Gmail and Outlook. It automatically organizes incoming mail into actionable categories, generates personalized draft replies in your tone, surfaces follow-ups, and integrates calendar availability to schedule meetings from the inbox. Duet also provides instant thread summaries and a chat-style agent to find emails, attachments, and answers across your account. It targets busy individuals and organizations that want to reduce time spent triaging and writing email while keeping security and enterprise controls.

Duet Mail is an AI-powered email assistant for Gmail and Outlook that auto-categorizes your inbox, drafts replies in your voice, summarizes threads, and helps schedule meetings to save hours each week.

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Key Features

Automatic categorization (Smart Inbox)

Automatically sorts email into categories (Action Needed, FYI, Meetings, Promotions, etc.) to reduce noise and surface what requires attention.

AI Drafts (Personalized replies)

Generates reply drafts in your voice, learns from your style over time, and lets you review and edit before sending.

Instant Summaries

Creates concise overviews of long threads and attachments, highlighting key points, decisions, and action items so you can get up to speed quickly.

Duet Assistant (Chat/Agent)

A conversational agent that can find emails, check calendar availability, draft replies, and surface specific attachments or receipts on request.

Calendar Integration & Scheduling

Reads your calendar to propose meeting times, schedule events, and coordinate availability directly from email drafts or the assistant.

Smart Reminders & Follow-ups

Automatically surfaces follow-ups and action items so tasks don’t slip through the cracks.

Enterprise & Team Tools

Team analytics, shared workflows, templates, automations, and a personal account manager for enterprise customers.

Security & Authentication

Uses OAuth 2.0 for secure sign-in, client-side field-level encryption for email content at rest, and follows least-privilege API access practices; Google CASA assessment for Google integration.

Pricing

Free Tier Available

Basic free plan available with instant summaries, sample AI drafts, and basic inbox organization; 14-day free trial of Pro available (full Pro features included during trial).

Basic

Free
  • Instant summaries (limited)
  • AI Drafts (limited preview)
  • Basic inbox organization
  • Access to Duet Assistant trial

Pro

$29.99 /month (monthly) or $19.99 /month (billed yearly)
  • Smart Inbox with auto-sorting
  • Unlimited AI Drafts and summaries
  • Duet Assistant chat and drafting
  • Calendar integration and smart reminders

Enterprise

$69.99 /month/user (monthly) or $49.99 /month/user (billed yearly) — custom pricing available
  • Everything in Pro
  • Dedicated support and personal account manager
  • Team analytics and shared workflows
  • Custom templates and automations

Use Cases

Busy professionals

Triage inbox faster, get concise thread summaries, and send high-quality replies without spending extra time composing messages.

Freelancers & Consultants

Respond to clients promptly with polished replies that match your voice, and manage follow-ups and billing receipts.

Sales & Account Teams

Quickly find past conversations, summarize long threads, and stay on top of next steps to move deals forward.

Teams & Enterprises

Centralize templates, workflows, analytics, and admin controls while providing staff with AI-assisted productivity tools.

Integrations

Gmail / Google Workspace

Sign in with Google to enable inbox access, summaries, drafts, and calendar integration; Google CASA security assessment for the integration.

Microsoft Outlook

Sign in with Microsoft to use Duet Mail features on Outlook and Outlook/Office 365 accounts.

Calendar Integration

Reads and proposes calendar availability to schedule meetings from email drafts and the assistant.

Chrome Extension

Browser extension to enable in-browser integrations and a more seamless experience with Gmail/Outlook web clients.

Stripe

Secure checkout for billing and subscription management.

Benefits

Saves time: claims of 4+ hours saved per week by automating triage and drafting.
Faster context: instant summaries and action-item extraction reduce reading time for long threads.
Consistent voice: drafts that learn your tone produce more professional, on-brand responses.
Integrated scheduling: calendar-aware drafting and meeting coordination from the inbox.
Enterprise readiness: team templates, analytics, and dedicated support for larger organizations.
Security-first: OAuth 2.0, client-side encryption, and least-privilege API access.

Limitations

Supports only Gmail/Google Workspace and Microsoft Outlook; other email providers are not supported.
Requires granting access to your email and calendar via OAuth for full functionality, which may be a privacy consideration for some users.

Frequently Asked Questions

How does Duet Mail protect my email data?
Duet Mail uses OAuth 2.0 for authentication, encrypts email content at rest using client-side field-level encryption, follows least-privilege API access, and for Google integration undergoes Google's annual CASA security assessment.
How does the email summary feature work?
Duet Mail uses advanced AI to analyze threads and attachments, producing concise overviews that highlight key points, decisions, and action items so you can understand context quickly.
What permissions does Duet Mail need?
Duet Mail requires access to your emails and calendar to provide summaries, extract action items, generate drafts, and schedule meetings. You can review and revoke permissions via your Google or Microsoft account settings.
What's included in the free trial?
A 14-day free trial includes full access to all Pro features: unlimited email summaries, action item extraction, AI email writer, and custom templates.
Can I use Duet Mail with other email providers?
Duet Mail supports Gmail, Google Workspace, and Microsoft Outlook. Sign in with your Google or Microsoft account to get started.

Getting Started

  1. 1 Step 1: Visit duetmail.com and choose Start with Gmail or Start with Outlook.
  2. 2 Step 2: Sign in with your Google or Microsoft account and grant the requested OAuth permissions.
  3. 3 Step 3: Begin the 14-day free trial (Pro features included) or start on the Basic free tier; install the Chrome extension if desired and configure calendar integration and preferences.

Support

Contact / Sales

Get in touch via the website contact page for sales, enterprise inquiries, or general questions (https://duetmail.com/contact).

Priority Support

Pro and Enterprise customers receive faster, human support; Enterprise customers get a dedicated account manager.

Docs / FAQ

Online FAQ and help resources available from the site for common questions and onboarding.

API

Available: No

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