chat-data
Chat Data is an AI agent and chatbot platform for customer support that lets organizations build custom LLM-powered agents from their documents and sites, embed chat widgets or use an API/SDK, and connect agents to enterprise data and external apps with compliance and white‑labeling options.
chat-data is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
Quick Overview
Best for: Business Operations
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Free
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chat-data
Chat Data is an AI agent platform for building customer support chatbots and live chat across websites and messaging platforms. The platform lets teams create agents from documents, site content, or uploaded files, then deploy them via an embeddable website widget, API, or messaging channel integrations (WhatsApp, Messenger, Instagram, Telegram, Line, etc.). It targets enterprise use cases, emphasizing integration with existing business apps, compliance (HIPAA, SOC 2, GDPR/EU), and white‑label/SSO support so organizations can run agents under their own domain and brand.
A flexible platform to create AI chatbots with custom data and backend.
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Claim this listingKey Features
Embeddable chat widget & API
Create agents and embed them via iframe or chat bubble on websites, or interact programmatically using the platform API and SDK.
Multi‑channel messaging integrations
Supports WhatsApp, Messenger, Instagram, Telegram, Line and others with both AI agent and live chat escalation capabilities.
MCP integration ecosystem
Connect once to 834 pre-integrated MCP apps (10,000+ tools) including Gmail, Google Drive, Notion, Slack, GitHub, Shopify, Stripe, Zendesk and more.
AI actions & workflow automation
Build workflows with natural language prompts that trigger automated AI actions (web searches, API calls, sending files, form collection, etc.).
Interactive UI responses
Agents can produce interactive UI elements such as charts, cards, carousels and dynamic query suggestions within conversations.
Real‑time voice & custom voices
Supports real‑time voice conversations and customized voice output (integration with ElevenLabs and 519 voices across 152 locales).
Multi‑modal inputs
Accepts images, files, audio and video as training or conversation inputs for richer agent interactions.
PII anonymization & privacy controls
Built‑in PII detection and anonymization before sending to LLMs, with placeholders replaced back in responses; options for chat history opt‑out and zero retention for medical chat workflows.
White‑labeling & SSO
SSO login for managing agents under your domain, company name, logo and support email to enable white‑label deployments.
Medical Chat & compliance
Pre‑trained medical AI models for human and veterinary medicine with HIPAA compliance and signed agreements (including HIPAA contracts with OpenAI and Anthropic).
Custom backend/model endpoints
Widget can be driven by a customer‑supplied backend URL or custom model endpoint to minimize platform compute usage.
Usage metering and billing
Usage metering can be integrated with Stripe to charge customers directly for agent usage.
Anti‑bot protected crawling
Site crawling works through Cloudflare protection and IP rate limiting via proxies to gather content for training.
Pricing
Free plan available (Get Started Free — no credit card required).
Use Cases
Customer support and helpdesk automation
Deploy agents to answer knowledge base queries, escalate to human support, send receipts or contracts, and automate common support workflows.
Medical and veterinary chat
Build HIPAA‑compliant medical chat agents using pre‑trained medical models for human and animal healthcare workflows.
Ecommerce automation
Auto-sync product updates from Shopify or WooCommerce, handle order queries, and send receipts or transactional messages via integrated channels.
Internal knowledge & employee support
Connect agents to internal docs, email, calendars, and analytics to answer employee queries and surface context from enterprise systems.
Lead collection and engagement
Collect leads, trigger follow‑up re‑engagement via WhatsApp/Messenger/Instagram, and automate appointment or form generation.
Integrations
Gmail / Google Drive / Google Docs / Google Sheets / Google Calendar
Pull context from email, documents, spreadsheets, and calendars for richer, personalized agent responses.
Notion / Slack / GitHub / Jira / Asana
Connect to collaboration and engineering tools so agents can surface relevant internal context and trigger actions.
Shopify / WooCommerce / Stripe
Auto-sync product updates, manage ecommerce flows, and meter usage/billing via Stripe integration.
Zendesk / Freshdesk / Outlook / HubSpot
Integrate with ticketing, CRM and support stacks so agents can fetch context and escalate to live agents.
Zapier / n8n / Wordpress / MCP ecosystem
Automation and extensibility via connector platforms and the broader MCP app ecosystem (834 apps, 10,000+ tools).
WhatsApp (official API + Web), Messenger, Instagram, Telegram, Line
Direct customer messaging channels with agent + live chat handoff support across social and messaging platforms.
Benefits
Limitations
Frequently Asked Questions
What does Chat Data do?
Where is user(my) data physically stored?
How should my data be formatted?
Can I integrate your chatbot widget with my custom model backend?
Tell me about the Medical Chat models.
Is it possible to provide instructions to my agents?
What should be included in the base prompt and what should be used as the training data?
What is the process for incorporating my agent into my website?
Is it compatible with other languages?
Is it possible to share an agent I've developed?
Why am I unable to establish a second account on your platform?
Getting Started
- 1 Step 1: Sign up for an account (Get Started Free — no credit card required).
- 2 Step 2: Create an agent and upload your training data (support for .pdf, .txt, .html, .docx, paste text, or provide a website link for scraping).
- 3 Step 3: Embed the agent on your site (iframe or chat bubble) or call the agent via the API/SDK; configure integrations, SSO, and custom model backend as needed.
Support
Docs
API Guide, Cookbook, SDK Demo and other documentation available from the website navigation (API Guide, Cookbook, SDK Demo).
Status
Uptime Status and SLA history available via the 'Uptime Status' page for real-time status and maintenance schedules.
Blog / Changelog
Product updates, tutorials and articles available in the Blog and Changelog sections.
Contact
Contact page referenced in site navigation for sales, support or enterprise inquiries.
API
API Guide available from the chat-data.com website (see 'API Guide' in navigation).
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