chat-data

chat-data

Chat Data provides 24/7 custom AI agents and live chat solutions that integrate with your data sources to create personalized chatbots for websites and messaging platforms, supporting advanced AI workflows and multi-modal inputs.

chat-data is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 75/100
#265 in Chatbots & Assistants (265 tools)
Added 0 year ago
17782 directory views this week

Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from Starting at $9.5 per month

Next step

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chat-data

Chat Data enables businesses to create AI-powered chat agents by connecting their own data sources, allowing seamless integration as widgets on websites or through various messaging platforms like WhatsApp, Messenger, Instagram, and Telegram. The platform supports real-time voice conversations, multi-modal inputs including images and files, and advanced AI workflow automation with natural language prompts. It is designed for businesses seeking customizable, scalable AI chat solutions with features such as live chat escalation, white-labeling, and HIPAA-compliant medical chat models.

A flexible platform to create AI chatbots with custom data and backend.

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Key Features

Custom AI Agent Creation

Build AI agents personalized with your own data sources and integrate them as chat widgets or through APIs.

Multi-Platform Integration

Supports WhatsApp, Messenger, Instagram, Telegram, website chat, and more with both AI and live chat escalation.

Real-Time Voice Conversations

Engage users with real-time voice chat using customized voices powered by ElevenLabs.

Advanced Workflow Automation

Create complex workflows with natural language prompts and trigger AI actions to automate business processes.

Multi-Modal Inputs

Supports text, images, video, audio, and file inputs for richer user interactions.

White-Labeling and SSO

Full white-labeling under your domain with single sign-on for managing agents and dashboards.

Live Chat Escalation

Seamlessly escalate conversations from AI agents to human support via widget, API, or third-party integrations.

Dynamic Query Suggestions

Generate context-aware query suggestions during conversations to guide users effectively.

Medical Chat Models

HIPAA-compliant medical chatbots for human and veterinary use with industry-standard data encryption.

Integration with Third-Party Tools

Connect with Slack, Discord, Shopify, WooCommerce, Zendesk, Zapier, Make, Wordpress, n8n, and more.

AI Actions

Automate tasks such as web searches, lead collection, sending files, and calling custom APIs directly in chat.

Usage Metering and Billing

Integrate with Stripe for direct usage metering and customer billing.

Anti-Bot Protection for Crawling

Crawl websites protected by Cloudflare and IP rate limiting using proxy technology.

Pricing

Free Tier Available

Free plan available to start building and testing AI agents with basic features.

Paid Plans

Starting at $9.5 per month
  • Access to custom AI agents
  • Multi-platform integrations
  • Advanced workflow automation
  • Live chat escalation

Use Cases

Customer Support Automation

Automate customer service with AI agents that can escalate to human support when needed.

E-commerce Store Integration

Sync product and inventory data from Shopify or WooCommerce for up-to-date customer queries.

Medical and Veterinary Chatbots

Deploy HIPAA-compliant chatbots specialized for medical and veterinary consultations.

Lead Generation and Sales

Use AI actions to collect leads, send contracts, and automate sales workflows.

Team Collaboration

Share AI agents with team members with different permission levels for collaborative management.

Workflow Automation

Build and trigger AI-driven workflows to automate complex business processes.

Integrations

Google Drive

Use Google Drive as a data source for AI agent training.

Notion

Integrate Notion content for chatbot knowledge base.

Discord

Connect AI agents to Discord for chat interactions.

Slack

Integrate Slack for team collaboration and notifications.

WhatsApp

Support both official API and unofficial WhatsApp Web integration.

Telegram

Enable chatbot interactions on Telegram.

Messenger

Facebook Messenger integration for AI and live chat.

Instagram

Chatbot support for Instagram messaging.

Shopify

Sync product and inventory data for e-commerce queries.

WooCommerce

Automatic synchronization with WooCommerce stores.

Zendesk

Integrate with Zendesk for customer support workflows.

Prestashop

E-commerce platform integration for chatbot data.

Zapier

Connect with Zapier for workflow automation.

Make

Integration with Make for automation scenarios.

Wordpress

Embed chatbot widgets on Wordpress sites.

n8n

Workflow automation integration with n8n.

Benefits

24/7 availability of AI agents for continuous customer engagement.
Highly customizable agents tailored to your brand and data.
Supports multiple communication channels and modalities.
HIPAA compliance for secure handling of medical data.
Seamless escalation to human agents for complex queries.
White-labeling and SSO for brand consistency and user management.
Advanced AI workflows to automate and optimize business processes.
Real-time analytics and public sharing of AI agent metrics.

Limitations

No explicit limitations mentioned; however, advanced features may require paid plans.
Some integrations or customizations might require technical knowledge or developer support.

Frequently Asked Questions

What does Chat Data do?
Chat Data provides customizable AI chat agents that integrate with your data sources and platforms to automate customer interactions and workflows.
Where is user data physically stored?
The platform does not specify exact data center locations publicly; however, it complies with HIPAA and industry-standard data encryption for sensitive data.
How should my data be formatted?
Data can be in various formats including text, video, audio, and files to train the AI agent effectively.
Can I integrate your chatbot widget with my custom model backend?
Yes, you can directly integrate your custom model endpoint with the chatbot widget.
Tell me about the Medical Chat models.
Medical Chat models are 100% HIPAA compliant, use industry-standard encryption, and do not retain chat history.
Is it possible to provide instructions to my agents?
Yes, you can provide tailored guidance and training data to customize agent behavior.
What is the process for incorporating my agent into my website?
You add the chatbot as a widget with customizable colors and logos for seamless website integration.
Is it compatible with other languages?
Yes, the platform supports multiple languages and 152 international locales for voice interactions.
Is it possible to share an agent I've developed?
Yes, agents can be shared with other users with different permission levels for collaboration.
Why am I unable to establish a second account on your platform?
The platform may restrict multiple accounts per user to maintain security and compliance.

Getting Started

  1. 1 Sign up for a free plan on the Chat Data website.
  2. 2 Connect your data sources to personalize your AI agent training.
  3. 3 Customize your chatbot's appearance, voice, and business profile.
  4. 4 Integrate the chatbot widget into your website or connect via messaging platforms.
  5. 5 Configure workflows, AI actions, and live chat escalation settings.
  6. 6 Invite team members and set permissions for collaboration.
  7. 7 Launch your AI agent and monitor performance through analytics.

Support

Documentation

Comprehensive API guide and user documentation available at https://www.chat-data.com/api-reference

Community

Support via Discord community at https://discord.gg/2XmKDHpMZn

Social Media

Contact and updates via Twitter (X), LinkedIn, GitHub, and YouTube channels.

API

Available: Yes
Documentation:

API documentation is available at https://www.chat-data.com/api-reference

Rate Limits:

Not explicitly stated in the provided information.

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