chat-data

chat-data

Chat Data is an AI agent and chatbot platform for customer support that lets organizations build custom LLM-powered agents from their documents and sites, embed chat widgets or use an API/SDK, and connect agents to enterprise data and external apps with compliance and white‑labeling options.

chat-data is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Free API
#435 in AI Agents (435 tools)
Added 0 year ago
Data reviewed Jul 15, 2026

Quick Overview

Best for: Business Operations

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Free

Next step

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chat-data

Chat Data is an AI agent platform for building customer support chatbots and live chat across websites and messaging platforms. The platform lets teams create agents from documents, site content, or uploaded files, then deploy them via an embeddable website widget, API, or messaging channel integrations (WhatsApp, Messenger, Instagram, Telegram, Line, etc.). It targets enterprise use cases, emphasizing integration with existing business apps, compliance (HIPAA, SOC 2, GDPR/EU), and white‑label/SSO support so organizations can run agents under their own domain and brand.

A flexible platform to create AI chatbots with custom data and backend.

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Key Features

Embeddable chat widget & API

Create agents and embed them via iframe or chat bubble on websites, or interact programmatically using the platform API and SDK.

Multi‑channel messaging integrations

Supports WhatsApp, Messenger, Instagram, Telegram, Line and others with both AI agent and live chat escalation capabilities.

MCP integration ecosystem

Connect once to 834 pre-integrated MCP apps (10,000+ tools) including Gmail, Google Drive, Notion, Slack, GitHub, Shopify, Stripe, Zendesk and more.

AI actions & workflow automation

Build workflows with natural language prompts that trigger automated AI actions (web searches, API calls, sending files, form collection, etc.).

Interactive UI responses

Agents can produce interactive UI elements such as charts, cards, carousels and dynamic query suggestions within conversations.

Real‑time voice & custom voices

Supports real‑time voice conversations and customized voice output (integration with ElevenLabs and 519 voices across 152 locales).

Multi‑modal inputs

Accepts images, files, audio and video as training or conversation inputs for richer agent interactions.

PII anonymization & privacy controls

Built‑in PII detection and anonymization before sending to LLMs, with placeholders replaced back in responses; options for chat history opt‑out and zero retention for medical chat workflows.

White‑labeling & SSO

SSO login for managing agents under your domain, company name, logo and support email to enable white‑label deployments.

Medical Chat & compliance

Pre‑trained medical AI models for human and veterinary medicine with HIPAA compliance and signed agreements (including HIPAA contracts with OpenAI and Anthropic).

Custom backend/model endpoints

Widget can be driven by a customer‑supplied backend URL or custom model endpoint to minimize platform compute usage.

Usage metering and billing

Usage metering can be integrated with Stripe to charge customers directly for agent usage.

Anti‑bot protected crawling

Site crawling works through Cloudflare protection and IP rate limiting via proxies to gather content for training.

Pricing

Free Tier Available

Free plan available (Get Started Free — no credit card required).

Use Cases

Customer support and helpdesk automation

Deploy agents to answer knowledge base queries, escalate to human support, send receipts or contracts, and automate common support workflows.

Medical and veterinary chat

Build HIPAA‑compliant medical chat agents using pre‑trained medical models for human and animal healthcare workflows.

Ecommerce automation

Auto-sync product updates from Shopify or WooCommerce, handle order queries, and send receipts or transactional messages via integrated channels.

Internal knowledge & employee support

Connect agents to internal docs, email, calendars, and analytics to answer employee queries and surface context from enterprise systems.

Lead collection and engagement

Collect leads, trigger follow‑up re‑engagement via WhatsApp/Messenger/Instagram, and automate appointment or form generation.

Integrations

Gmail / Google Drive / Google Docs / Google Sheets / Google Calendar

Pull context from email, documents, spreadsheets, and calendars for richer, personalized agent responses.

Notion / Slack / GitHub / Jira / Asana

Connect to collaboration and engineering tools so agents can surface relevant internal context and trigger actions.

Shopify / WooCommerce / Stripe

Auto-sync product updates, manage ecommerce flows, and meter usage/billing via Stripe integration.

Zendesk / Freshdesk / Outlook / HubSpot

Integrate with ticketing, CRM and support stacks so agents can fetch context and escalate to live agents.

Zapier / n8n / Wordpress / MCP ecosystem

Automation and extensibility via connector platforms and the broader MCP app ecosystem (834 apps, 10,000+ tools).

WhatsApp (official API + Web), Messenger, Instagram, Telegram, Line

Direct customer messaging channels with agent + live chat handoff support across social and messaging platforms.

Benefits

Enterprise-grade compliance and privacy controls (HIPAA, SOC 2, GDPR/EU Data Protection).
Wide integration ecosystem (834 MCP apps, 10,000+ tools) to pull context from business systems.
Multi-channel deployment across website widgets and major messaging platforms for broader customer reach.
Flexible backend and custom model support to use organization’s own endpoints and reduce platform compute.
White‑label and SSO capabilities for branded, domain‑controlled deployments.

Limitations

Free plan usage is limited to one free account per device/email via device fingerprinting (prevents creating a second free account).
Medical Chat workflows do not retain chat history to maintain HIPAA compliance (may limit historical conversation debugging for those agents).

Frequently Asked Questions

What does Chat Data do?
Chat Data is an AI agent platform for customer support chatbots and live chat on websites. You can build an AI agent from your documents or site content, then embed a chat widget or API so the agent answers questions from your knowledge base.
Where is user(my) data physically stored?
Our servers are located in Switzerland, so users' data is physically stored within Swiss borders and hosted on Oracle Cloud infrastructure. Additionally, file blobs are also stored in Switzerland using Azure Blob Storage services.
How should my data be formatted?
You can upload individual or multiple files in formats such as .pdf, .txt, .html, or .docx, paste text, or provide a website link for data scraping.
Can I integrate your chatbot widget with my custom model backend?
Yes. The chatbot widget can be driven by the backend URL you supply; this approach is supported and encouraged to minimize impact on Chat Data computing resources.
Tell me about the Medical Chat models.
Medical Chat models are pre‑trained using Chat Data with curated sources for human and veterinary medicine. They are designed for HIPAA compliance and the platform does not retain chat history for Medical Chat workflows. More info: https://medical.chat-data.com/
Is it possible to provide instructions to my agents?
Yes — you can modify the base prompt, set the agent's name and personality traits, and provide response instructions (for example, restrict responses to a particular language).
What should be included in the base prompt and what should be used as the training data?
Instructions that apply to the entire conversation should go in the base prompt; knowledge points that need retrieval for the user's current query should be provided as training data.
What is the process for incorporating my agent into my website?
Create an agent, select 'Embed on website' and either embed an iframe or add a chat bubble to the lower right corner; alternatively, use the API to call the agent from anywhere.
Is it compatible with other languages?
Yes. Chat Data supports multiple languages for source data and user queries.
Is it possible to share an agent I've developed?
Yes. Agents are private by default but can be made public and shared.
Why am I unable to establish a second account on your platform?
To prevent duplicate free accounts, the platform uses device fingerprinting to limit one free account per device and email.

Getting Started

  1. 1 Step 1: Sign up for an account (Get Started Free — no credit card required).
  2. 2 Step 2: Create an agent and upload your training data (support for .pdf, .txt, .html, .docx, paste text, or provide a website link for scraping).
  3. 3 Step 3: Embed the agent on your site (iframe or chat bubble) or call the agent via the API/SDK; configure integrations, SSO, and custom model backend as needed.

Support

Docs

API Guide, Cookbook, SDK Demo and other documentation available from the website navigation (API Guide, Cookbook, SDK Demo).

Status

Uptime Status and SLA history available via the 'Uptime Status' page for real-time status and maintenance schedules.

Blog / Changelog

Product updates, tutorials and articles available in the Blog and Changelog sections.

Contact

Contact page referenced in site navigation for sales, support or enterprise inquiries.

API

Available: Yes
Documentation:

API Guide available from the chat-data.com website (see 'API Guide' in navigation).

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