Hubble

Hubble

Hubble is an end-to-end enterprise user research platform that supports unmoderated and moderated studies, participant recruitment, AI-assisted analysis, and study templates to streamline UX, product, and marketing research workflows.

Hubble is research software teams evaluate for education & research. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Free
#85 in Research (85 tools)
Added 4 months ago
18216 directory views this week

Quick Overview

Best for: Education & Research

What it does

Research software for decision-makers comparing workflow fit and alternatives.

Best fit

Education & Research

Pricing snapshot

Free

Next step

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Hubble

Hubble is an enterprise-grade user research platform designed to help product, UX, and research teams run end-to-end studies. It combines unmoderated and moderated testing, in-product surveys, participant recruitment from premium pools, and AI-powered analysis to accelerate insight generation and decision-making. The platform targets teams that need scalable participant recruitment, robust study templates, and synthesis tools (including video annotation and AI-generated reports) to turn research into action.

Hubble emphasizes speed and quality for enterprise research workflows: flexible unmoderated studies (prototype, website, mobile, card sorting, tree testing, and surveys), moderated interview capabilities, in-product research, and integrations with top participant pools. The product also highlights compliance and security for enterprise customers, citing SOC2 Type II, HIPAA, and GDPR compliance.

Hubble is an end-to-end enterprise user research platform that supports unmoderated and moderated studies, participant recruitment, AI-assisted analysis, and study templates to streamline UX, product, and marketing research workflows.

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Key Features

Unmoderated Research

Comprehensive unmoderated testing for prototypes, desktop web, mobile apps, card sorting, tree testing, image testing and surveys to run scalable asynchronous studies.

Moderated Interview Studies

Support for moderated sessions to capture deep qualitative insights from interviews and usability sessions.

AI-Powered Interviews & Reports

AI-assisted study creation, interview moderation, and automated synthesis and reporting to generate summaries and takeaways from study data.

Participant Recruitment

Enterprise-grade participant recruitment leveraging trusted participant pools (explicitly mentions pools like User Interviews and Respondent) for both consumer and professional audiences.

Research Synthesis & Video Analysis

Tools to annotate, tag, and synthesize video and other research outputs to produce insights and highlight key takeaways.

Study Templates Library

Extensive library of expert-designed templates and tasks to speed up study creation and standardize research methods.

In-Product Research

In-product survey capabilities to collect feedback directly from users within products.

Enterprise Compliance & Security

Marketed as SOC2 Type II, HIPAA and GDPR compliant, suitable for regulated and enterprise environments.

User Experience & Onboarding

Designed with a focus on usability: intuitive UI, quick onboarding, demo videos, and templates to help teams get started rapidly.

Pricing

Free Tier Available

Try for Free option is advertised on the site (specific trial details and pricing tiers not provided on the referenced content).

Use Cases

UX Research

Conduct usability testing, tree tests, card sorting, prototype validation, and analyze qualitative and quantitative feedback to inform UX decisions.

Product Design

Validate design choices and prototypes with both unmoderated and moderated tests to iterate on product features and flows.

Marketing

Test marketing assets, messaging, and creative with surveys and user tests to optimize marketing performance and ROAS.

Product Management

Run hypothesis-driven studies to prioritize product features and make data-informed roadmap decisions.

Recruitment & Customer Interviews

Recruit reliable participants for interviews and studies using premium participant pools and run moderated customer interviews for qualitative insights.

Integrations

User Interviews

Listed as an enterprise-grade participant pool option for recruiting qualified participants.

Respondent

Listed as an enterprise-grade participant pool option for recruiting professional and consumer participants quickly.

Benefits

Streamlines end-to-end research workflows to increase speed and output.
Access to premium participant pools for faster and higher-quality recruitment.
AI-assisted synthesis and reporting to reduce analysis time and surface key takeaways.
Comprehensive toolkit covering unmoderated, moderated, in-product, and IA testing in one platform.
Large library of templates and good UX reduces setup time and onboarding friction.
Enterprise-grade security and compliance (SOC2 Type II, HIPAA, GDPR).

Limitations

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Frequently Asked Questions

What types of research can I run with Hubble?
Hubble supports a full spectrum of research methods including unmoderated prototype tests, desktop/web tests, mobile app tests, card sorting, tree testing, surveys, moderated interviews, and in-product research.
How does participant recruitment work?
Hubble offers enterprise-grade participant recruitment leveraging premium participant pools such as User Interviews and Respondent to find both consumer and professional participants. Specific recruitment pricing and timelines are provided during onboarding or via Contact Sales.
Does Hubble provide AI-assisted analysis?
Yes. Hubble advertises AI-powered features for study creation, interview assistance, and automated synthesis/reports to generate summaries and takeaways from collected data.
Is Hubble compliant with enterprise security standards?
Hubble states compliance with SOC2 Type II, HIPAA, and GDPR, positioning it for use in regulated and enterprise environments.

Getting Started

  1. 1 Step 1: Try for Free or Request a Demo to evaluate the platform.
  2. 2 Step 2: Choose a study template from the extensive library or create a custom study (prototype, website, mobile, survey, etc.).
  3. 3 Step 3: Recruit participants (via integrated participant pools or your own panel), run the study, and use Hubble's AI-powered synthesis and video analysis to generate reports.

Support

Help center

Access product help and guidance via the Help Center (referenced on the site).

Documentation

Product documentation and getting-started guides are available (referenced on the site).

Changelog

A changelog is available to track product updates and new features.

Contact Sales

Contact Sales option is available for demos, enterprise inquiries, and pricing discussions (referenced on the site).

API

Available: No

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