Jurny
Jurny combines property management, guest communications, channel management, and operational automation in one platform for short-term rental operators, boutique hotels, and multi-property hospitality teams.
One of 615 tools in AI Agents
Who it's for
- Short-term rental property managers handling 15 or more units who want to centralize guest messages, reservations, calendars, and operations.
- Boutique hotel teams that need guest messaging, check-in, upsells, and review workflows without a full front desk.
- Multi-property and branded hospitality portfolios seeking consistent operations and reporting across locations.
Not the right fit if…
- Operators managing fewer than 15 units: Jurny says the platform is built for property managers operating 15 or more units.
- Teams that require a published fixed enterprise price before contacting the vendor: the page describes enterprise solutions as custom.
How it fits your workflow
Operators use jOS to manage reservations, calendars, guest conversations, and operational work across properties. It connects with major OTAs and other named tools, while the Unified AI Inbox brings supported guest channels together.
NIA handles routine guest questions, supports actions such as calendar blocks and rate updates, coordinates operational workflows, monitors reviews, and offers guest upsells. Operators can ask questions about occupancy, revenue, or performance and receive answers from their operational data.
Pricing
jOS
$19 per unit, with a $400 monthly minimum.
- · The page describes AI-driven hospitality operations and high-touch integration.
- · Pricing is stated as a rate per unit with a monthly minimum.
Prices checked on Oct 7, 2026 from the vendor's site. They can change; confirm before you buy.
Key features
- Unified AI Inbox
- Combines guest conversations from channels including Airbnb, Booking.com, WhatsApp, SMS, email, websites, and phone calls. NIA handles routine messages and the Smart Inbox surfaces conversations that need human attention.
- NIA agent network
- Coordinates specialized agents for guest communications, operational tasks, data analysis, reviews, and upsells across a hospitality operation.
- NIA AI Co-Pilot
- Lets operators ask by voice or text for actions such as blocking a calendar, updating a rate, checking occupancy, or requesting a performance report.
- Personalized Knowledge Agent
- Builds a knowledge base from standard operating procedures, listings, past conversations, and documents to support accurate, brand-aligned guest replies.
- AI Review Manager
- Monitors and responds to guest reviews across services including Airbnb, Booking.com, and Google, using personalized replies.
- AI-powered upsells
- Identifies opportunities such as early check-ins, late checkouts, local experiences, and add-on services, then delivers offers to guests.
Works with
- Airbnb, Vrbo, Booking.com, and Expedia
- WhatsApp, SMS, email, website, and phone
- PriceLabs and Wheelhouse
- Turno
- Stripe
- Autohost
- Zapier
- 100+ platforms and partners
Limitations to know
- The stated pricing has a $400 monthly minimum.
- The page does not provide a detailed price breakdown for boutique hotel or enterprise plans; it describes enterprise pricing as custom.
Alternatives to consider
-
Guesty
Choose it if you want a vacation rental property management platform described as serving hosts and property managers of any scale.
-
Enso Connect
Choose it if your priority is a guest experience platform focused on stay workflows, check-in and verification, and paid add-ons.
Getting started
- Request a demo through the website, or sign up directly.
- Explore how Jurny can support the operation's hospitality workflows.
Frequently asked questions
Who is Jurny built for?
The page says Jurny is built for property managers operating 15 or more units, independent short-term rental operators, boutique hotel teams, and multi-property enterprise portfolios.
How does Jurny's AI automate guest communication?
NIA handles routine guest messages across channels including Airbnb, Booking.com, WhatsApp, SMS, and email. It can answer pre-booking questions, send check-in instructions, manage late-checkout requests, and escalate messages that need a human.
Does Jurny integrate with Airbnb, Vrbo, and Booking.com?
Yes. The page says jOS connects with Airbnb, Vrbo, Booking.com, and Expedia, syncing availability, rates, and restrictions in real time.
How does jOS AI pricing work?
The page states a rate of $19 per unit and a $400 monthly minimum.
How do I get started with Jurny?
The page says you can request a demo or sign up directly through the website.
How does Jurny improve guest satisfaction?
The page points to AI guest messaging, smart locks for self-check-in, branded digital guidebooks, and a custom guest app as features that support the guest experience.