luminouscrm-com

luminouscrm-com

Luminous CRM is a comprehensive WhatsApp engagement platform powered by the Official WhatsApp Business API, designed to help businesses automate marketing, commerce, and customer support through bulk messaging, AI chatbots, and multi-agent live chat.

luminouscrm-com is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Contact for pricing API
#265 in Chatbots & Assistants (265 tools)
Added 0 year ago
17686 directory views this week

Quick Overview

Best for: Chatbots & Assistants

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Chatbots & Assistants

Pricing snapshot

Contact for pricing

Next step

Compare luminouscrm-com with similar tools before you shortlist it.

Compare this tool before you shortlist it

Review alternatives, pricing posture, and workflow fit side by side.

luminouscrm-com

Luminous CRM is a powerful WhatsApp engagement platform built on the Official WhatsApp Business API, enabling businesses to acquire, convert, and re-engage customers effectively. It offers bulk broadcast messaging, AI-powered chatbots for 24/7 automated customer support, and multi-agent live chat capabilities on a single WhatsApp Business number. The platform is designed for various industries including eCommerce, banking and finance, healthcare, restaurants, EduTech, and marketing agencies. Luminous CRM integrates seamlessly with popular e-commerce platforms, CRMs, and payment portals to automate notifications and enhance customer engagement. It also provides real-time campaign analytics and smart audience segmentation for targeted retargeting campaigns.

WhatsApp Business API platform for marketing, sales, service, and support automation.

Own this listing?

Claim this page to add pricing, features, screenshots, and verified owner details.

Claim this listing

Key Features

Bulk Broadcast Messaging

Send unlimited promotional offers, discount codes, and festival wishes to customers without risking number blocking, with real-time analytics on delivery and read rates.

AI-Powered Chatbots

Automate customer interactions with AI chatbots that provide 24/7 support, answer queries, and deliver rich media responses.

Multi-Agent Live Chat

Enable multiple team members to manage live chat support on the same WhatsApp Business number with features like quick replies, chat filtering, and smart agent routing.

In-Built CRM

Manage contacts with tags and attributes to build detailed user profiles and drive personalized engagement.

Real-Time Campaign Analytics

Monitor campaign performance including sent, delivered, read, and replied message metrics to optimize marketing efforts.

Smart Audience Segmentation and Retargeting

Automatically segment audiences based on interaction status and run targeted retargeting campaigns to increase conversions.

Seamless Integrations

Connect with e-commerce platforms like Shopify, WooCommerce, payment gateways like Stripe, Flutterwave, and other CRMs via APIs.

WhatsApp Business API Integration

Get WhatsApp Business API access quickly with support for brand verification (green tick) and compliance with WhatsApp rules.

Pricing

Claim this listing to add current pricing tiers.

Use Cases

ECommerce

Automate order confirmations, abandoned cart notifications, and promotional campaigns to boost sales and customer engagement.

Banking and Finance

Send secure notifications, transaction alerts, and customer support via WhatsApp to enhance client communication.

Healthcare

Manage appointment reminders, health updates, and patient support through automated WhatsApp messaging.

Restaurant and Food

Promote offers, manage reservations, and provide customer support using WhatsApp engagement tools.

EduTech

Communicate course updates, enrollment notifications, and student support efficiently on WhatsApp.

Marketing Agencies

Run bulk campaigns, manage client communications, and provide multi-agent support for diverse clients.

Integrations

Shopify

Automate e-commerce notifications and customer engagement.

WooCommerce

Connect your online store for order updates and marketing campaigns.

Stripe

Integrate payment notifications and transaction alerts.

Flutterwave

Enable payment portal notifications and customer communication.

Other CRMs

Sync customer data and automate messaging workflows.

Benefits

Enhances customer engagement through personalized and automated WhatsApp messaging.
Improves customer support efficiency with AI chatbots and multi-agent live chat.
Increases marketing ROI with real-time analytics and smart audience segmentation.

Limitations

Pricing details are not publicly available on the website.
No explicit mention of offline or mobile app availability.

Frequently Asked Questions

How quickly can I get access to the WhatsApp Business API through Luminous CRM?
Luminous CRM helps you get WhatsApp Business API access in about 10 minutes, including assistance with brand verification for the green tick.
Can multiple team members manage customer chats simultaneously?
Yes, Luminous CRM supports multi-agent live chat on the same WhatsApp Business number with smart routing and chat filtering.
Is it possible to send bulk promotional messages without getting blocked?
Yes, Luminous CRM allows you to broadcast approved bulk messages to unlimited users while complying with WhatsApp rules to avoid blocking.
Does Luminous CRM provide analytics for campaigns?
Yes, the platform offers real-time analytics on message sent, delivered, read, and replied metrics to help optimize campaigns.

Getting Started

  1. 1 Step 1: Sign up or contact Luminous CRM to get started with the platform.
  2. 2 Step 2: Connect your WhatsApp Business API and integrate your CRM, e-commerce, or payment platforms.
  3. 3 Step 3: Import contacts, create campaigns, and start broadcasting messages or automating chats.

Support

Email

General inquiries at [email protected] and support at [email protected].

Contact Page

Support and sales contact available via https://luminouscrm.com/contact/

Documentation

Resources, FAQs, and blog available on the website for self-help.

API

Available: Yes
Documentation:

API integration is supported for connecting with e-commerce platforms, payment portals, and CRMs via APIs; detailed documentation is available on the website.

Rate Limits:

Not explicitly stated on the website.

Compare luminouscrm-com with similar tools

See how it stacks up against alternatives

Related Tools

View all 265 →
Contact for pricing
ai-chatbot-hub

ai-chatbot-hub

ai-chatbot-hub is an AI-powered tool.

Chatbots & Assistants
Free
R2copilot

R2copilot

R2 Copilot is a privacy-first AI assistant (add-in) for businesses that provides ChatGPT-style assistance while keeping user data confidential through client-side encryption and immediate deletion of content when the add-in is closed.

Chatbots & Assistants
Free
novatalks

novatalks

NovaTalks is an omnichannel customer support platform that consolidates all communication channels into a single interface, leveraging AI and automation to enhance customer service, reduce costs, and improve sales for businesses of all sizes.

Chatbots & Assistants
Contact for pricing
superflows

superflows

Superflows enables SaaS product teams to easily integrate a powerful AI assistant that answers complex analytics queries and performs actions within their product, enhancing user engagement and reducing engineering time.

Chatbots & Assistants
Enterprise-ready
Freemium
Getbutton

Getbutton

GetButton is a website chat and AI chatbot platform that provides a floating multi-messenger button and ChatGPT-style bots trained on your website and documents to deliver 24/7 customer support, lead capture, and AI search functionality.

Chatbots & Assistants
Contact for pricing
watto-ai

watto-ai

Watto AI offers no-code conversational AI voice agents designed to automate customer support, collect leads, and enable natural interactions across various industries.

Chatbots & Assistants
Contact for pricing
glassix

glassix

Glassix is an AI-powered customer support platform offering omnichannel ticketing, chatbot software, and a unified inbox to manage all business conversations seamlessly across channels, enhancing customer experience and operational efficiency.

Chatbots & Assistants
Paid
live-square

live-square

LiveSquare provides 24x7 professional live chat agents and AI-powered chatbots to boost lead generation and enhance customer experience, along with website analytics, popups, and uptime monitoring services.

Chatbots & Assistants

Premium Alternatives

Paid
Tweetdetective

Tweetdetective

TweetDetective is a Chrome extension that analyzes tweets and surfaces the probability a tweet was generated by AI, using models trained to detect content from systems like ChatGPT and Bard.

AI Detection
Enterprise-ready High-growth
Paid
Filme

Filme

Filme is an AI-powered, beginner-friendly video editor from iMyFone that helps users quickly edit videos and create slideshows, and integrates with iMyFone's suite of AI audio tools for voiceovers and sound design.

Video Editing
Paid
LIVIA

LIVIA

LIVIA is a professional assistant platform that automates the transcription of interviews and generates structured deliverables, designed to save users time spent on listening and manual note-taking.

Transcription Artificial Intelligence
Paid
escribelo-ai

escribelo-ai

Escríbelo is an AI-powered content writing tool designed to create SEO-optimized articles in multiple languages, helping users improve search rankings, save time, and scale their content marketing efforts efficiently.

SEO
Paid
Closerscopy

Closerscopy

ClosersCopy is an AI-powered copywriting platform that helps marketers, copywriters, and teams generate long-form content, sales copy, ads, emails and SEO-optimized blog posts using proprietary AI models, customizable frameworks and a library of templates.

Copywriting
Paid
prefixbox-com

prefixbox-com

Prefixbox is an AI-powered product search and discovery solution designed for e-commerce retailers to increase conversion rates and online revenue through personalized search, AI agents, and product recommendations.

Marketing
Enterprise-ready
Paid
Bliro

Bliro

Bliro is a GDPR-compliant conversation intelligence assistant for customer-facing teams that transcribes, analyzes, and automates meeting notes and follow-ups across mobile and desktop — designed to increase transparency, save time, and improve sales performance.

Business Intelligence
Enterprise-ready
Paid
talkforce-ai

talkforce-ai

TalkForce AI is an AI-powered customer care solution that automates routine inquiries, appointment scheduling, and customer support with intelligent voice agents, providing 24/7 seamless service and enhancing customer satisfaction for businesses across various industries.

AI Agents
Enterprise-ready

Explore Related Categories

Explore by Outcome