luminouscrm-com
Luminous CRM is a comprehensive WhatsApp engagement platform powered by the Official WhatsApp Business API, designed to help businesses automate marketing, commerce, and customer support through bulk messaging, AI chatbots, and multi-agent live chat.
luminouscrm-com is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Chatbots & Assistants
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Chatbots & Assistants
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luminouscrm-com
Luminous CRM is a powerful WhatsApp engagement platform built on the Official WhatsApp Business API, enabling businesses to acquire, convert, and re-engage customers effectively. It offers bulk broadcast messaging, AI-powered chatbots for 24/7 automated customer support, and multi-agent live chat capabilities on a single WhatsApp Business number. The platform is designed for various industries including eCommerce, banking and finance, healthcare, restaurants, EduTech, and marketing agencies. Luminous CRM integrates seamlessly with popular e-commerce platforms, CRMs, and payment portals to automate notifications and enhance customer engagement. It also provides real-time campaign analytics and smart audience segmentation for targeted retargeting campaigns.
WhatsApp Business API platform for marketing, sales, service, and support automation.
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Claim this listingKey Features
Bulk Broadcast Messaging
Send unlimited promotional offers, discount codes, and festival wishes to customers without risking number blocking, with real-time analytics on delivery and read rates.
AI-Powered Chatbots
Automate customer interactions with AI chatbots that provide 24/7 support, answer queries, and deliver rich media responses.
Multi-Agent Live Chat
Enable multiple team members to manage live chat support on the same WhatsApp Business number with features like quick replies, chat filtering, and smart agent routing.
In-Built CRM
Manage contacts with tags and attributes to build detailed user profiles and drive personalized engagement.
Real-Time Campaign Analytics
Monitor campaign performance including sent, delivered, read, and replied message metrics to optimize marketing efforts.
Smart Audience Segmentation and Retargeting
Automatically segment audiences based on interaction status and run targeted retargeting campaigns to increase conversions.
Seamless Integrations
Connect with e-commerce platforms like Shopify, WooCommerce, payment gateways like Stripe, Flutterwave, and other CRMs via APIs.
WhatsApp Business API Integration
Get WhatsApp Business API access quickly with support for brand verification (green tick) and compliance with WhatsApp rules.
Pricing
Claim this listing to add current pricing tiers.
Use Cases
ECommerce
Automate order confirmations, abandoned cart notifications, and promotional campaigns to boost sales and customer engagement.
Banking and Finance
Send secure notifications, transaction alerts, and customer support via WhatsApp to enhance client communication.
Healthcare
Manage appointment reminders, health updates, and patient support through automated WhatsApp messaging.
Restaurant and Food
Promote offers, manage reservations, and provide customer support using WhatsApp engagement tools.
EduTech
Communicate course updates, enrollment notifications, and student support efficiently on WhatsApp.
Marketing Agencies
Run bulk campaigns, manage client communications, and provide multi-agent support for diverse clients.
Integrations
Shopify
Automate e-commerce notifications and customer engagement.
WooCommerce
Connect your online store for order updates and marketing campaigns.
Stripe
Integrate payment notifications and transaction alerts.
Flutterwave
Enable payment portal notifications and customer communication.
Other CRMs
Sync customer data and automate messaging workflows.
Benefits
Limitations
Frequently Asked Questions
How quickly can I get access to the WhatsApp Business API through Luminous CRM?
Can multiple team members manage customer chats simultaneously?
Is it possible to send bulk promotional messages without getting blocked?
Does Luminous CRM provide analytics for campaigns?
Getting Started
- 1 Step 1: Sign up or contact Luminous CRM to get started with the platform.
- 2 Step 2: Connect your WhatsApp Business API and integrate your CRM, e-commerce, or payment platforms.
- 3 Step 3: Import contacts, create campaigns, and start broadcasting messages or automating chats.
Support
General inquiries at [email protected] and support at [email protected].
Contact Page
Support and sales contact available via https://luminouscrm.com/contact/
Documentation
Resources, FAQs, and blog available on the website for self-help.
API
API integration is supported for connecting with e-commerce platforms, payment portals, and CRMs via APIs; detailed documentation is available on the website.
Not explicitly stated on the website.
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