Luminous CRM

Luminous CRM

Luminous CRM is a WhatsApp engagement platform built on the Official WhatsApp Business API for marketing, commerce and support—offering bulk broadcasts, AI chatbots, multi-agent live chat, an in-built CRM, real-time analytics and integrations with e-commerce and payment platforms.

Luminous CRM is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Contact for pricing API
One of 161 tools in Chatbots & Assistants
Added 1 year ago
Data reviewed Jul 15, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

Review official source →

Quick Overview

Best for: Chatbots & Assistants

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Chatbots & Assistants

Pricing snapshot

Contact for pricing

Next step

Compare Luminous CRM with similar tools before you shortlist it.

Compare this tool before you shortlist it

Review alternatives, pricing posture, and workflow fit side by side.

Luminous CRM is a WhatsApp engagement platform built on the Official WhatsApp Business API focused on marketing, commerce and support. It enables businesses and agencies to send bulk promotional broadcasts to unlimited users, deploy A.I. chatbots for 24/7 automated engagement, and operate multi-agent live chat on a single WhatsApp Business number. The platform includes an in-built CRM, real-time campaign analytics, audience segmentation and integrations with e-commerce and payment platforms to automate notifications like abandoned cart, order confirmation and more.

WhatsApp Business API platform for marketing, sales, service, and support automation.

Own this listing?

Claim this page for a one-time $29 to add pricing, features, screenshots, verified owner details, and a clearly labeled 30-day category position after the profile is live.

Claim this listing for $29

Key Features

Bulk Broadcasts

Instantly send promotional and notification messages to unlimited users and monitor delivery, read and reply metrics.

AI-powered Chatbots

Automate customer engagement with A.I chatbots that deliver rich-media responses and handle queries 24/7.

Multi-Agent Live Chat

Allow multiple team members to respond from the same WhatsApp Business number with collaboration, tagging and smart routing.

In-built CRM

Manage contacts, tags and extensive user profiles to drive insights and audience segmentation for targeted campaigns.

Real-time Analytics

Track campaign performance like messages Sent, Delivered, Read and Replied to, and build audiences based on these insights.

Smart Retargeting

Automatically segregate audiences by Delivered/Read/Replied status to run retargeting campaigns for higher conversions.

Integrations via APIs

Connect CRMs, payment portals and e-commerce platforms (e.g., Shopify, WooCommerce, Stripe, Flutterwave) through APIs.

WhatsApp Business API Onboarding

Assists businesses to get WhatsApp Business API access quickly and helps apply for the verified 'green tick'.

Pricing

Current pricing details are not available from the vendor source.

Use Cases

E-commerce

Automate abandoned cart notifications, order confirmations and marketing broadcasts to drive conversions.

Banking & Finance

Deliver actionable notifications, account alerts and customer support over WhatsApp.

Healthcare

Send appointment reminders, updates and patient support messages through WhatsApp.

Restaurants & Food

Broadcast offers, order updates and support messages to customers via WhatsApp.

EduTech

Share application updates, event notifications and course communications with students.

Marketing Agencies

Run bulk promotional campaigns, retargeting and manage client support workflows on WhatsApp.

Integrations

Shopify

Connect e-commerce store to automate notifications and messaging workflows.

WooCommerce

Integrate WooCommerce to send order confirmations, abandoned cart messages and updates.

Stripe

Connect Stripe for payment-related notifications and transactional messaging.

Flutterwave

Integrate with Flutterwave for payments and related customer notifications.

CRMs & Payment Portals (generic)

Connect other CRMs and payment portals via APIs to sync customer data and automate messaging.

Benefits

Convert conversations into conversions by using targeted WhatsApp broadcasts and retargeting.
Provide 24/7 automated customer engagement and support via A.I. chatbots.
Enable team collaboration and faster resolutions with multi-agent live chat and quick replies.
Gain actionable insights with real-time analytics to optimize campaign performance.
Integrate with e-commerce and payment platforms to automate transactional and marketing messages.

Limitations

No verified limitations are available.

Frequently Asked Questions

No verified FAQs are available.

Getting Started

  1. 1 Book a demo or Try Demo via the website to see the platform in action.
  2. 2 Get WhatsApp Business API access (Luminous advertises onboarding in 10 minutes and green tick assistance).
  3. 3 Connect your e-commerce, CRM or payment platforms via APIs (Shopify, WooCommerce, Stripe, Flutterwave, etc.).
  4. 4 Import contacts and start broadcasting approved messages.
  5. 5 Configure A.I. chatbots and set up multi-agent live chat, tagging and quick replies to manage conversations.

Support

email

General inquiries: [email protected]

email

Support inquiries: [email protected]

demo/sales

Book Demo / Contact sales options available via the website for onboarding and sales assistance.

live chat

Website includes 'Let's Chat' and demo/trial access for interactive support and platform exploration.

API

Available: Yes

Compare Luminous CRM with similar tools

See how it stacks up against alternatives

Related Tools

View all 161 →
Free
Skimlane

Skimlane

Skimlane is a private, local-first AI reading assistant delivered as a Chrome extension that automatically processes web pages into structured, reusable summaries using customizable "reading recipes" and selectable models (local or hosted).

Chatbots & Assistants
Free Trial
remail

remail

Remail is an AI-powered browser assistant with tools for drafting and replying to emails, chatting with AI models, summarizing web content, writing, translating, and more. It is available as a Chrome extension and is designed for professionals who want AI assistance across their browser workflows.

Chatbots & Assistants
Freemium
Denser

Denser

Denser is a no-code AI chatbot platform that turns websites, PDFs, and knowledge bases into retrieval-grounded chatbots with cited answers, deployable via widgets or integrations to support customer service, lead capture, and internal knowledge workflows.

Chatbots & Assistants
Freemium
Arsturn

Arsturn

Arsturn is a no-code AI chatbot builder that lets businesses, influencers, and creators build custom ChatGPT-powered chatbots, train them on their own data, and embed them on websites to handle customer support, lead generation, and audience engagement.

Chatbots & Assistants
Freemium
Skelet

Skelet

Skelet is an AI-driven creativity platform that provides content generation, image creation, text-to-speech, and a conversational AI assistant, aimed at creators and businesses needing multilingual, template-driven media and copy generation.

Chatbots & Assistants
Freemium
Coachvox

Coachvox

Coachvox builds a customized AI 'version of you' for coaches, consultants and expert founders by training on their content and methods to capture leads, support clients between sessions, and warm prospects via embeddable chat and integrations.

Chatbots & Assistants
Free
miniapps.ai

miniapps.ai

miniapps.ai is a discovery and creation platform for free AI-powered mini apps and chat-based tools that provides access to a wide catalog of community-built apps and multiple large AI models for tasks like writing, coding, image and audio generation.

Chatbots & Assistants
Freemium
Yatter

Yatter

Yatter is an AI-powered chatbot and personal assistant accessible on WhatsApp (and referenced for Telegram) that provides productivity, content-writing, and career-help features using large language and multimodal models.

Chatbots & Assistants

Premium Alternatives

Paid
innerai-com

innerai-com

Inner AI é uma plataforma brasileira que reúne mais de 50 modelos de IA pagos (como GPT-5, Claude 4.6, Gemini 3.1 e Grok) oferecendo acesso centralizado, bibliotecas de prompts, templates de documentos, assistentes personalizados, cursos com certificado e aplicativos web/móvel — tudo com foco em equipes e uso profissional.

Chatbots & Assistants
Paid
Berges AI

Berges AI

Berges AI is a privacy-focused, multi-layer conversational AI assistant that prioritizes concise, task-focused answers using a cascaded model architecture and selectable 'interceptors' for different response styles.

Chatbots & Assistants
Paid
trainmy-ai

trainmy-ai

TrainMyAI builds custom, on-premise or cloud-hosted AI chatbots using retrieval-augmented generation (RAG) for private content, with access via WhatsApp, the web, and a private API while keeping all data on your own server.

Chatbots & Assistants
Enterprise-ready
Paid
strictly

strictly

Strictly provides conversational websites for service businesses, combining a website-trained AI assistant, lead management, SEO optimization, and marketing support. The platform is presented as a way to personalize visitor experiences and generate leads.

Chatbots & Assistants
Paid
Breezy

Breezy

Breezy is an AI customer-service chat and phone assistant for tour and activity websites. It answers customer questions using website content and can look up or change bookings when connected to eola or PracticeHub.

Chatbots & Assistants
Paid
HumanEcho

HumanEcho

HumanEcho is a knowledge-grounded AI support workspace that builds bilingual (Arabic and English) website assistants which answer from your attached files and run under domain and credential controls for secure pilot deployments.

Chatbots & Assistants
Paid
botfast

botfast

BotFast is a Python boilerplate for building, customizing and monetizing AI-powered Telegram bots, with integrations for payments, MongoDB, image generation (DALL·E 3), and multimodal models like GPT-4o.

Chatbots & Assistants
Paid
MARA

MARA

MARA is AI-powered hotel reputation management software that helps hotel teams draft review replies in their brand voice, analyze guest feedback, and manage reputation workflows across properties. It combines a shared review inbox, analytics, surveys, widgets, and integrations.

Chatbots & Assistants
Enterprise-ready

Explore Related Categories

Explore by Outcome