PathPilot
PathPilot provides AI agents for lending and collections teams to handle customer conversations across phone and SMS, support collections workflows, and escalate cases to people when appropriate.
One of 672 tools in AI Agents
Who it's for
- Collections teams at lending businesses that want AI agents to handle conversations across phone and SMS.
- Fintech and bank operations teams seeking AI support for lending and collections workflows.
- Lending teams that need to follow up on loan applications, including requests for income documentation.
How it fits your workflow
PathPilot agents communicate with customers over phone and SMS, follow company policy, and escalate conversations to a person when needed.
The page illustrates a case continuing after a call with a payment arrangement, a payment link, and confirmation. It also shows an agent requesting income documentation to continue a loan application.
Pricing
The vendor doesn't publish prices. Check with PathPilot directly.
Prices checked on Oct 19, 2026 from the vendor's site. They can change; confirm before you buy.
Key features
- AI agents for collections
- Agents are designed to support collections operations and improve collections efficiency.
- Multichannel conversations
- Agents can start conversations on the phone and continue over SMS.
- Policy-aware escalation
- The page says agents stay inside company policy and escalate conversations when a person should take over.
- Continued case context
- A page example shows an arrangement, payment link, and confirmation continuing after a call without reintroducing the case.
- AI for lending operations
- PathPilot positions its agents for lending operations, including faster loan decisions and requests for income documentation.
Getting started
- Use the website to request a demo or book a call.
- Discuss how the AI agents could be adapted to your lending or collections processes.