Roark
Roark is a QA and observability platform designed for Voice AI teams to monitor live calls, run large-scale simulations, and convert failures into automated tests, ensuring reliable voice agents.
Roark is ai voice agents software teams evaluate for voice & speech. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Voice & Speech
What it does
AI Voice Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Voice & Speech
Pricing snapshot
Freemium from $500/month
Next step
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Roark
Roark provides a comprehensive QA and observability layer specifically built for Voice AI teams. It enables users to monitor live voice interactions with complete visibility, analyze multi-speaker conversations, and run evaluators either on demand or automatically. The platform supports teams shipping reliable voice agents by processing millions of minutes and offering detailed metrics and insights. Trusted by companies like Radiant Graph, Podium, Aircall, and BrainCX, Roark is designed to scale with the needs of organizations from startups to enterprises.
Roark is a platform to test, monitor, and improve voice agents by tracking call metrics, running evaluations, and stress-testing agents with simulated callers across accents, languages, and speaking styles for continuous improvement.
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Claim this listingKey Features
Live Call Monitoring
Capture and analyze live voice interactions with over 40 built-in call metrics.
Simulations at Scale
Run large-scale simulations to test voice agents under various scenarios.
Automatic and On-Demand Evaluators
Run evaluators automatically or on demand to assess voice agent performance.
Multi-Speaker Conversation Analysis
Analyze conversations involving multiple speakers for deeper insights.
Sentiment, Emotion & Vocal Cue Detection
Detect sentiment, emotion, and vocal cues to enhance voice agent understanding.
Custom Metrics, Events & Evaluators
Create and track custom metrics, events, and evaluators tailored to specific needs.
Automatic Scenario, Persona & Evaluator Generation
Automatically generate testing scenarios, personas, and evaluators to streamline QA.
Schedules, Alerts, Webhooks & API Integrations
Set up schedules, alerts, and integrate with other systems via webhooks and APIs.
Dashboards & Automated Reports
Visualize data and receive automated reports for ongoing monitoring and analysis.
Compliance & Security
SOC2 and HIPAA compliance for secure handling of sensitive data.
Pricing
Startup
$500/month- Up to 5,000 call minutes monthly
- 50,000 free monthly credits
- Live call observability at 10 credits/min
- Simulations at 15 credits/min
Growth
$1,200/month- Up to 12,000 call minutes monthly
- 120,000 free monthly credits
- Live call observability at 6 credits/min (40% off)
- Simulations at 12 credits/min (20% off)
Enterprise
Custom solution- Everything in Growth plan
- Custom credit packages
- Maximum volume discounts
- Dedicated support team
Use Cases
Voice Agent Quality Assurance
Monitor and evaluate voice agents post-deployment to ensure reliability and performance.
Live Call Monitoring
Gain real-time insights into live voice interactions to quickly identify and resolve issues.
Simulation Testing
Run large-scale simulations to test voice agents under diverse conditions before deployment.
Sentiment and Emotion Analysis
Analyze customer sentiment and emotions during calls to improve agent responses and customer experience.
Custom Metrics Tracking
Define and track custom metrics and events specific to business needs for detailed performance analysis.
Integrations
API Integrations
Enable integration with other systems via APIs for alerts, data exchange, and automation.
Webhooks
Set up webhooks to receive real-time notifications and trigger workflows.
Benefits
Limitations
Frequently Asked Questions
What is Roark used for?
How does Roark handle multi-speaker conversations?
Is Roark compliant with data security standards?
Can I scale my plan as my call volume grows?
Does Roark provide support?
Getting Started
- 1 Step 1: Sign up for an account at https://roark.ai/signup.
- 2 Step 2: Choose a pricing plan that fits your call volume and team size.
- 3 Step 3: Integrate Roark with your voice AI systems to start monitoring live calls and running simulations.
Support
Contact Page
Reach out via https://roark.ai/book-demo for demos and support inquiries.
Priority Support
Available for Growth and Enterprise plan customers.
API
API documentation is available through the platform for integration and automation purposes.
Not explicitly stated in the available information.
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