Wasapi

Wasapi

Wasapi is a SaaS platform that centralizes and manages WhatsApp-based customer service for teams, combining multi-agent inboxes, chatbots and trainable AI assistants, campaign/messaging tools, sales pipelines and API integrations to scale support and sales on WhatsApp.

Wasapi is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 75/100
One of 175 tools in Chatbots & Assistants
Added 2 months ago
Data reviewed Aug 18, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

Review official source →

Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from $99 USD/month

Next step

Compare Wasapi with similar tools before you shortlist it.

Compare this tool before you shortlist it

Review alternatives, pricing posture, and workflow fit side by side.

Wasapi is a commercial platform built to centralize and professionalize customer attention on WhatsApp for teams. It consolidates multiple WhatsApp lines and agents into a single panel, provides real-time supervision, and includes automation tools (chatbots and AI assistants), sales pipelines, mass messaging and integrations via API and webhooks. Wasapi targets businesses and teams that handle high volumes of WhatsApp conversations and need scalable supervision, automation and reporting; it offers mobile apps, demos and paid plans to onboard teams quickly.

All-in-one WhatsApp management, sales, and automation platform with AI.

Own this listing?

Claim this page for a one-time $29 to add pricing, features, screenshots, verified owner details, and a clearly labeled 30-day category position after the profile is live.

Claim this listing for $29

Key Features

Sistema de Chat Inteligente

Central inbox with organized trays by state (Abierto, En espera, Cerrado), quick replies, tags, automatic signatures and real-time supervision to coordinate team workflow.

Multi-agente y Multi-línea

Centraliza múltiples agentes y líneas de WhatsApp en un único panel, con accesos individuales, roles y permisos, y escalabilidad para añadir agentes o líneas según crece el negocio.

Chatbots y Asistentes IA

Bots 24/7 que filtran peticiones, detectan leads, asistentes IA entrenables para dudas complejas y modo híbrido que combina bots e intervenciones humanas.

Embudos de Venta (Pipelines)

Visual pipeline para organizar oportunidades, priorizar leads, asignar valor económico y avanzar prospectos directamente desde la conversación.

Campañas y Mensajería Masiva

Envíos masivos a través de la API oficial de WhatsApp con plantillas dinámicas, segmentación avanzada y reportes de entregas, lecturas y respuestas.

API e Integraciones

API documentada, webhooks en tiempo real, conexión con +2,500 apps via Make, y posibilidad de chatbots que consultan APIs para inventarios, pagos o actualizaciones.

Aplicación móvil

Apps móviles para Android e iOS que permiten gestionar conversaciones, colaborar con el equipo y mantener control desde el celular.

Pricing

Free Tier Available

Free trial available; also a free 'Diagnóstico de Atención en WhatsApp' (quick assessment) is offered.

Plus

$99 USD/month
  • Includes agents, lines, contacts, IA credits and history storage (details on pricing page)

Business

$199 USD/month
  • Expanded agents/lines and additional resources compared to Plus

Empresarial

$399 USD/month
  • Higher limits for agents, lines and enterprise features

Use Cases

High-volume customer support

Empresas con cientos de conversaciones diarias que necesitan centralizar chats, evitar duplicados y asegurar asignación de responsables.

Supervisión y control de equipos

Gerentes que requieren visibilidad en tiempo real de conversaciones, agentes y líneas para supervisar y corregir al instante.

Lead handling from advertising

Equipos que reciben leads desde campañas y necesitan atención rápida, clasificación de prospectos y seguimiento para no perder oportunidades.

Automatización de consultas repetitivas

Uso de chatbots y asistentes IA para filtrar lo básico 24/7 y liberar a agentes para casos de alto valor.

Mass messaging and campaigns

Enviar campañas segmentadas por WhatsApp usando la API oficial con métricas en tiempo real para medir impacto.

Integrations

WhatsApp API

Wasapi is built on the official WhatsApp API to send messages at scale and avoid blocks.

Make (formerly Integromat)

Connect +2,500 apps via Make for non-programmatic integrations with CRM, ecommerce, calendars and more.

Webhooks & Custom API

Real-time webhooks and a documented API to sync systems, query inventories or validate payments from chatbots.

Benefits

Centraliza y organiza conversaciones de WhatsApp en un solo sistema para evitar duplicados y pérdida de leads.
Acelera tiempos de respuesta mediante chatbots, respuestas rápidas y autoasignación inteligente.
Permite supervisión en tiempo real y escalabilidad de agentes y líneas sin perder control.

Limitations

Not designed for individual sole proprietors or businesses without an organized support structure.
Targeted to teams with volume (recommended for teams of at least 3 agents); may be unnecessary for very small setups.

Frequently Asked Questions

¿Qué es Wasapi y para qué sirve?
Wasapi es una plataforma que centraliza y organiza la atención al cliente en WhatsApp para responder más rápido, automatizar lo repetitivo y ofrecer servicio profesional sin perder cercanía.
¿En qué se diferencia Wasapi de WhatsApp Business normal?
Wasapi permite múltiples agentes y líneas, supervisión en tiempo real, historial de chats, chatbots y automatizaciones que la app móvil de WhatsApp Business no ofrece.
¿Wasapi trabaja con la API oficial de WhatsApp?
Sí. Wasapi usa únicamente la API oficial de WhatsApp para asegurar cumplimiento con Meta, estabilidad y evitar riesgos de bloqueo.
¿Necesito conocimientos técnicos para usar Wasapi?
No. Wasapi está diseñado para ser intuitivo y fácil de usar; el equipo puede aprender en horas con guías y soporte.
¿Se pueden crear chatbots sin programar?
Sí. Se pueden armar flujos conversacionales con botones, listas, condicionales y variables de forma visual, sin necesidad de código.
¿Puedo enviar mensajes masivos y campañas por WhatsApp con Wasapi?
Sí. Wasapi permite enviar campañas segmentadas y personalizadas usando la API oficial, con métricas en tiempo real.
¿Para qué tipo de empresas NO está diseñado Wasapi?
No está pensado para negocios individuales o empresas sin estructura de atención; está pensado para equipos de al menos 3 agentes y volúmenes altos de mensajes.
¿Cuánto cuesta Wasapi?
Los planes inician en $99 USD/mes (Plus), $199 USD/mes (Business) y $399 USD/mes (Empresarial); incluyen agentes, líneas, contactos, créditos de IA y almacenamiento de historial.
¿Qué soporte ofrece Wasapi?
Ofrecen soporte cercano y humano, documentación, guías, videos y asistencia directa.

Getting Started

  1. 1 Step 1: Start a free trial or request a demo from the Wasapi website.
  2. 2 Step 2: Connect your WhatsApp number using the official WhatsApp API (Wasapi guides the connection).
  3. 3 Step 3: Invite agents, assign roles and configure multi-line access.
  4. 4 Step 4: Set up chatbots, AI assistants and pipelines; connect integrations (API, webhooks, Make) as needed.
  5. 5 Step 5: Begin attending conversations from the web panel or mobile app.

Support

Documentation

API docs, guides and product documentation available from the website (Documentación section).

Academy / Training

Academia and video guides to help teams learn the product and setup chatbots.

Demo & Contact

Request a demo or contact the Wasapi team via the website (Demo / Contacto sections) for personalized assistance.

API

Available: Yes
Documentation:

API described as 'robusta y documentada' on the Wasapi site; documentation and webhooks are available through the platform's documentation section.

Compare Wasapi with similar tools

See how it stacks up against alternatives

Related Tools

View all 175 →
Free
Skimlane

Skimlane

Skimlane is a private, local-first AI reading assistant delivered as a Chrome extension that automatically processes web pages into structured, reusable summaries using customizable "reading recipes" and selectable models (local or hosted).

Chatbots & Assistants
Freemium
Getbutton

Getbutton

GetButton provides a website chat widget and AI chatbots (ChatGPT-based) to deliver 24/7 customer support, automate requests, capture leads, and increase sales. It offers a free tier plus paid plans for floating chat widgets and production AI chatbots.

Chatbots & Assistants
Freemium
Chathelp

Chathelp

ChatHelp is an AI-powered platform that provides an all-in-one toolbox for businesses, office work and study workflows — including an AI website chat widget, curated AI tools/agents, private knowledge bases and content tools — with support for multiple LLM providers and many file formats.

Chatbots & Assistants
Paid
ChatPersona AI

ChatPersona AI

ChatPersona AI is an AI-powered OnlyFans chat tool delivered through a Chrome extension. It generates responses using selectable personas and is marketed to creators seeking to manage subscriber conversations, tips, and PPV sales.

Chatbots & Assistants
Enterprise-ready
Freemium
Chaterimo

Chaterimo

Chaterimo is an e-commerce–focused AI customer service and sales chatbot platform that uses large language models (ChatGPT, Claude, Gemini, Grok) to provide 24/7 support, proactive sales messaging, and integrations with shop platforms and CRMs.

Chatbots & Assistants
Freemium
Buildchatbot

Buildchatbot

Build Chatbot is a no-code, first-party AI chatbot platform for websites that auto-trains on uploaded content (including audio and video) and provides embeddable chat widgets, mobile apps, and integrations to support customer support, lead capture, and internal assistants.

Chatbots & Assistants
Cluely

Cluely

Cluely is an AI meeting assistant that listens to conversations in real time and provides answers, meeting notes, follow-up questions, recaps, and next steps. It runs without joining meetings as a bot and is designed to remain invisible to other participants and screen shares.

Chatbots & Assistants
Freemium
Docsbot

Docsbot

DocsBot converts a company's documentation and knowledge base into AI-powered chatbots and agents that deliver instant answers, automate actions across tools and workflows, and support customer service, pre-sales, internal knowledge retrieval, and research.

Chatbots & Assistants

Premium Alternatives

Paid
strictly

strictly

Strictly provides conversational websites for service businesses, combining a website-trained AI assistant, lead management, SEO optimization, and marketing support. The platform is presented as a way to personalize visitor experiences and generate leads.

Chatbots & Assistants
Paid
Berges AI

Berges AI

Berges AI is a privacy-focused, multi-layer conversational AI assistant that prioritizes concise, task-focused answers using a cascaded model architecture and selectable 'interceptors' for different response styles.

Chatbots & Assistants
Paid
conversai

conversai

ConversAI is an AI chat assistant that drafts personalized replies, summarizes long messages, detects conversation tone, and supports multiple languages. It works through a web app and browser integration with messaging platforms including Twitter and Gmail.

Chatbots & Assistants
Paid
ChatPersona AI

ChatPersona AI

ChatPersona AI is an AI-powered OnlyFans chat tool delivered through a Chrome extension. It generates responses using selectable personas and is marketed to creators seeking to manage subscriber conversations, tips, and PPV sales.

Chatbots & Assistants
Enterprise-ready
Paid
Breezy

Breezy

Breezy is an AI customer-service chat and phone assistant for tour and activity websites. It answers customer questions using website content and can look up or change bookings when connected to eola or PracticeHub.

Chatbots & Assistants
Paid
chatlease

chatlease

Chatlease is an AI concierge for real estate professionals that answers tenant, renter, guest, and prospect questions using property-specific content. It can also support lead capture, viewing appointments, and customer conversations across web chat and other channels.

Chatbots & Assistants
Enterprise-ready
Paid
innerai-com

innerai-com

Inner AI é uma plataforma brasileira que reúne mais de 50 modelos de IA pagos (como GPT-5, Claude 4.6, Gemini 3.1 e Grok) oferecendo acesso centralizado, bibliotecas de prompts, templates de documentos, assistentes personalizados, cursos com certificado e aplicativos web/móvel — tudo com foco em equipes e uso profissional.

Chatbots & Assistants
Paid
InsertChatGPT

InsertChatGPT

InsertChat is an AI front desk for small businesses that answers phone calls and messages using business-provided information. It can book appointments, capture leads, and bring conversations from calls, website chat, SMS, email, and WhatsApp into a shared inbox for staff.

Chatbots & Assistants

Explore Related Categories

Explore by Outcome