Wizy

Wizy

Waizy.Pro (Waizy) provides AI-powered sales and support agents that live on your website and WhatsApp, trained on your store data to guide visitors, recommend products, and automate customer conversations to boost conversions and reduce support costs.

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#383 in AI Agents (383 tools)
Added 4 months ago
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Quick Overview

Best for: AI Agents

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

AI Agents

Pricing snapshot

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Wizy

Waizy.Pro is an AI conversational platform focused on turning website visitors into buyers by providing AI Sales Agents that are trained on each merchant’s catalog, policies and FAQs. The product is designed for e-commerce brands (notably Shopify merchants) and supports both web chat and WhatsApp, enabling personalized, real-time conversational marketing and support. Waizy emphasizes a no-code agent creation experience (Brand Hub and wizard), real-time syncing of catalogs, orders, contacts and web events, and a single dashboard for inbox, analytics and customer profiles. The solution is developed by an Italian team (Webgas Srl) and highlights production-ready technical choices such as vector embeddings, webhook APIs, GKE deployment and GDPR compliance.

Waizy.Pro (Waizy) provides AI-powered sales and support agents that live on your website and WhatsApp, trained on your store data to guide visitors, recommend products, and automate customer conversations to boost conversions and reduce support costs.

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Key Features

AI Sales Agents

Conversational agents powered by ChatGPT tailored to your catalog, tone and customers; they ask guided questions (e.g., budget, recipient) to narrow options and recommend the right product.

Brand Hub / No-code Agent Builder

Intuitive wizard for creating and training AI assistants on your business data without coding. Agents adopt brand voice and store-specific knowledge.

Web Chat Widget

Plug-and-play chat widget that can be embedded on any page with two lines of code to provide immediate conversational assistance on-site.

WhatsApp Integration

Native integration with WhatsApp via the WhatsApp Business API so agents can handle incoming messages and convert customers in the messaging channel.

Shopify Integration

Seamless sync with Shopify catalogs, orders and customer data to power recommendations, understand purchase history and surface correct policies.

Unified Dashboard & Insights

Single dashboard with AI-powered inbox, conversation analytics, customer profiles and real-time insights for a 360° view of interactions and performance.

AI Knowledge Base & Vector Embeddings

Real-time, brand-specific knowledge base using vector embeddings so agents retrieve accurate, context-aware answers tied to store data and policies.

Live Agent Handoff & Automation

Support for handing conversations to human agents and automating processes to reduce cost and speed up resolution.

Webhooks & Custom Integrations

Webhook APIs and custom integration options to connect with any CRM, ERP or e-commerce platform beyond native integrations.

Enterprise-ready Deployment

Technical stack choices referenced include GKE deployment and ArgoCD, indicating production-grade, scalable deployment patterns.

Pricing

Claim this listing to add current pricing tiers.

Use Cases

Increase E-commerce Conversions

Use AI Sales Agents to guide indecisive visitors, narrow product choices, and recommend items—reducing decision friction and increasing conversion rates.

Automated Customer Support

Provide instant, accurate answers to customer questions about orders, shipping and returns by connecting agent responses to real store data.

Conversational Marketing

Deliver personalized marketing and product recommendations via web chat and WhatsApp to turn browsing into buying with contextual conversations.

Omnichannel Commerce (Web + WhatsApp)

Handle customer journeys across website and WhatsApp seamlessly, enabling purchases or support on the customer’s preferred channel.

CRM & Data Unification

Sync catalogs, orders, contacts and web events to create a unified knowledge base that powers more relevant agent interactions and analytics.

Integrations

Shopify

Native sync of catalogs, orders, customers and events to feed the agent’s store-specific knowledge and enable product recommendations and order-aware support.

WhatsApp (WhatsApp Business API)

Connect agents to WhatsApp to handle incoming messages, campaigns and conversational commerce on the messaging channel.

CRMs / ERPs (Custom Integrations)

Webhook APIs and custom setups allow integration with CRMs, ERPs or other e-commerce platforms to unify data and workflows.

Web Embedding

Easy-to-add web chat widget (embed with two lines of code) for on-site conversational experiences.

Benefits

Boosts conversion rates by guiding visitors to the right product with personalized recommendations.
Automates customer care to provide 24/7 instant responses while reducing support costs.
Delivers personalized conversational marketing across web and WhatsApp for higher engagement.
Centralizes store data (catalogs, orders, contacts, events) into an intelligent knowledge base.
Enterprise-ready architecture and GDPR compliance for scalable, privacy-conscious deployments.
No-code agent creation speeds time-to-value and lets teams iterate without engineering resources.

Limitations

No public pricing details are published on the marketing pages; you must schedule a demo to get pricing information.
WhatsApp support requires a WhatsApp Business API setup which may involve additional vendor/provider onboarding.
Custom CRM/ERP integrations may require technical resources for configuration and webhooks.

Frequently Asked Questions

How does Waizy integrate with my Shopify store?
Waizy.Pro syncs catalogs, orders, contacts and web events from Shopify in real time to build a brand-specific knowledge base that powers accurate recommendations and order-aware support.
Can Waizy handle conversations on WhatsApp?
Yes. Waizy connects through the WhatsApp Business API to automatically handle incoming messages and enable conversational commerce on WhatsApp.
Do I need engineering resources to set up Waizy?
No-code tools and a step-by-step Brand Hub wizard let you create and train agents without coding. Custom integrations or enterprise deployments may require technical support.
Is Waizy GDPR compliant?
The site highlights full GDPR compliance as part of its technical and privacy stance.
Is there an API for custom workflows?
Yes. Waizy.Pro mentions webhook APIs and custom integration options to connect with CRMs, ERPs or other platforms.

Getting Started

  1. 1 Step 1: Schedule a demo or sign up via Waizy.Pro’s demo/contact form to discuss your store and requirements.
  2. 2 Step 2: Connect your e-commerce data (Shopify) and configure WhatsApp Business API if you want messaging support; sync catalogs, orders and contacts.
  3. 3 Step 3: Use the Brand Hub wizard to create and train an AI agent on your store data, customize tone and policies, then embed the web chat widget (two lines of code) or connect WhatsApp to go live.

Support

Demo / Sales Form

Schedule a demo or submit your details via the demo/contact form on the website to start onboarding and discuss use cases.

Human Support

Waizy emphasizes human, local support that grows with customers; access method likely provided after signup or via demo.

Documentation

Documentation is referenced implicitly (APIs, integrations) but no public docs link is shown on the provided content.

API

Available: Yes
Documentation:

Public API documentation link not provided in the scraped content; the product references webhook APIs and custom integration capabilities.

Rate Limits:

Not available

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