Wizy
Waizy.Pro (Waizy) provides AI-powered sales and support agents that live on your website and WhatsApp, trained on your store data to guide visitors, recommend products, and automate customer conversations to boost conversions and reduce support costs.
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Wizy
Waizy.Pro is an AI conversational platform focused on turning website visitors into buyers by providing AI Sales Agents that are trained on each merchant’s catalog, policies and FAQs. The product is designed for e-commerce brands (notably Shopify merchants) and supports both web chat and WhatsApp, enabling personalized, real-time conversational marketing and support. Waizy emphasizes a no-code agent creation experience (Brand Hub and wizard), real-time syncing of catalogs, orders, contacts and web events, and a single dashboard for inbox, analytics and customer profiles. The solution is developed by an Italian team (Webgas Srl) and highlights production-ready technical choices such as vector embeddings, webhook APIs, GKE deployment and GDPR compliance.
Waizy.Pro (Waizy) provides AI-powered sales and support agents that live on your website and WhatsApp, trained on your store data to guide visitors, recommend products, and automate customer conversations to boost conversions and reduce support costs.
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Claim this listingKey Features
AI Sales Agents
Conversational agents powered by ChatGPT tailored to your catalog, tone and customers; they ask guided questions (e.g., budget, recipient) to narrow options and recommend the right product.
Brand Hub / No-code Agent Builder
Intuitive wizard for creating and training AI assistants on your business data without coding. Agents adopt brand voice and store-specific knowledge.
Web Chat Widget
Plug-and-play chat widget that can be embedded on any page with two lines of code to provide immediate conversational assistance on-site.
WhatsApp Integration
Native integration with WhatsApp via the WhatsApp Business API so agents can handle incoming messages and convert customers in the messaging channel.
Shopify Integration
Seamless sync with Shopify catalogs, orders and customer data to power recommendations, understand purchase history and surface correct policies.
Unified Dashboard & Insights
Single dashboard with AI-powered inbox, conversation analytics, customer profiles and real-time insights for a 360° view of interactions and performance.
AI Knowledge Base & Vector Embeddings
Real-time, brand-specific knowledge base using vector embeddings so agents retrieve accurate, context-aware answers tied to store data and policies.
Live Agent Handoff & Automation
Support for handing conversations to human agents and automating processes to reduce cost and speed up resolution.
Webhooks & Custom Integrations
Webhook APIs and custom integration options to connect with any CRM, ERP or e-commerce platform beyond native integrations.
Enterprise-ready Deployment
Technical stack choices referenced include GKE deployment and ArgoCD, indicating production-grade, scalable deployment patterns.
Pricing
Claim this listing to add current pricing tiers.
Use Cases
Increase E-commerce Conversions
Use AI Sales Agents to guide indecisive visitors, narrow product choices, and recommend items—reducing decision friction and increasing conversion rates.
Automated Customer Support
Provide instant, accurate answers to customer questions about orders, shipping and returns by connecting agent responses to real store data.
Conversational Marketing
Deliver personalized marketing and product recommendations via web chat and WhatsApp to turn browsing into buying with contextual conversations.
Omnichannel Commerce (Web + WhatsApp)
Handle customer journeys across website and WhatsApp seamlessly, enabling purchases or support on the customer’s preferred channel.
CRM & Data Unification
Sync catalogs, orders, contacts and web events to create a unified knowledge base that powers more relevant agent interactions and analytics.
Integrations
Shopify
Native sync of catalogs, orders, customers and events to feed the agent’s store-specific knowledge and enable product recommendations and order-aware support.
WhatsApp (WhatsApp Business API)
Connect agents to WhatsApp to handle incoming messages, campaigns and conversational commerce on the messaging channel.
CRMs / ERPs (Custom Integrations)
Webhook APIs and custom setups allow integration with CRMs, ERPs or other e-commerce platforms to unify data and workflows.
Web Embedding
Easy-to-add web chat widget (embed with two lines of code) for on-site conversational experiences.
Benefits
Limitations
Frequently Asked Questions
How does Waizy integrate with my Shopify store?
Can Waizy handle conversations on WhatsApp?
Do I need engineering resources to set up Waizy?
Is Waizy GDPR compliant?
Is there an API for custom workflows?
Getting Started
- 1 Step 1: Schedule a demo or sign up via Waizy.Pro’s demo/contact form to discuss your store and requirements.
- 2 Step 2: Connect your e-commerce data (Shopify) and configure WhatsApp Business API if you want messaging support; sync catalogs, orders and contacts.
- 3 Step 3: Use the Brand Hub wizard to create and train an AI agent on your store data, customize tone and policies, then embed the web chat widget (two lines of code) or connect WhatsApp to go live.
Support
Demo / Sales Form
Schedule a demo or submit your details via the demo/contact form on the website to start onboarding and discuss use cases.
Human Support
Waizy emphasizes human, local support that grows with customers; access method likely provided after signup or via demo.
Documentation
Documentation is referenced implicitly (APIs, integrations) but no public docs link is shown on the provided content.
API
Public API documentation link not provided in the scraped content; the product references webhook APIs and custom integration capabilities.
Not available
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