powered-by-chatgpt

powered-by-chatgpt

CX Genie is an AI-driven customer engagement platform that provides AI Agents, automated Workflows, helpdesk and live chat to deliver 24/7 multilingual customer support, lead collection, and seamless AI→human handover for teams, agencies, e-commerce and enterprises.

powered-by-chatgpt is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise
One of 175 tools in Chatbots & Assistants
Added 2 months ago
Data reviewed Aug 22, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from Always Free

Next step

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CX Genie is an AI-first customer engagement platform designed to automate and enhance customer support operations using AI Agents, visualized Workflows and human handover. The product targets customer support teams, agencies, e-commerce businesses and enterprises and advertises capabilities such as AI Auto-Reply, multi-channel support, ticket management, and custom AI training. The site positions CX Genie as a production-ready SaaS with free and paid plans, claims of increasing efficiency (advertised up to 500%), and customer testimonials describing real-world deployments and integrations (for example Facebook Messenger and a mobile app).

AI-powered platform to automate and enhance customer support with chatbots and live agent features.

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Key Features

AI Agents

Create AI Agents that handle conversations, qualify leads, and automate responses using templates or custom visual Workflows.

AI Auto-Reply

24/7 automated replies in multiple languages with fast response times (site mentions responding in under 10 seconds).

Workflows & Visual Builder

Visualized Workflow editor and templates to configure conversation flows and automation logic without code.

Helpdesk & Ticket Management

Built-in helpdesk features, ticket mailbox, chat assignment methods and CSAT reporting to manage support teams.

Multi-source Responses & Learning

Multi-source response capability and the ability to learn from conversations and previous interactions (auto-training).

Emotion & Intent Detection

AI-driven detection for emotion and intent to improve routing and response accuracy.

Lead Capture & Forms

AI-collected lead forms, auto-collect feedback and capture phone/email for qualification and routing.

White Label & Multi-brand Support

White labeling and support for multiple brand bots available on Business and Enterprise plans.

Enterprise Security & SLA

Enterprise features include custom AI training models, SAML SSO, dedicated infrastructure and a 99.9% SLA commitment.

Pricing

Free Tier Available

Always Free: AI Agent, AI Auto Reply, Workflow, Live Chat, Help Desk; 1 seat; 200 conversations/month.

Free

Always Free
  • AI Agent
  • AI Auto Reply
  • Workflow
  • Live Chat

Starter

$39.99/month
  • Everything from Free
  • Workflow
  • Live Chat
  • Help Desk

Team

$89.99/month
  • Everything from Starter
  • Workflow
  • Live Chat
  • Help Desk

Business

$249.99/month
  • Everything from Team
  • Workflow
  • Live Chat
  • Help Desk

Enterprise

Custom (contact sales)
  • All Business features
  • Custom AI Training Model
  • SAML SSO
  • Customized AI Model

Use Cases

Customer Support Automation

Automate common customer inquiries, provide 24/7 responses, reduce repetitive interactions and escalate complex cases to humans.

Sales & Lead Qualification

Use chatbots to engage visitors, qualify leads by asking key questions and route them to appropriate sales teams.

Multi-channel Support

Deploy bots across channels (e.g., Facebook Messenger) and connect AI Agents to platform endpoints for unified support.

Agency & Multi-brand Operations

Manage bots for multiple brands with white-labeling and multi-brand support to serve clients at scale.

Team Performance & Analytics

Track team activity, CSAT and performance metrics to improve support workflows and outcomes.

Integrations

Facebook Messenger

Customer reviews note quick and easy integration allowing customers to interact with the bot within Messenger.

Mobile App

Mobile app available so support teams can receive notifications and engage on the go (mentioned by reviewers).

Benefits

Provides 24/7 automated support and fast responses (site references replies in under 10 seconds)
Reduces tool sprawl — customers report replacing multiple tools with CX Genie
Improves agent efficiency and routing via AI Agents, intent/emotion detection and human handover
Scales from free starter plans to enterprise-grade deployments with white labeling and dedicated infrastructure
Learns from conversations and supports auto-training to improve accuracy over time

Limitations

Some reviewers reported occasional bugs and the need for fine-tuning during setup and early use.
White labeling limitations were noted by a reviewer for a specific tier (lack of white labelling for unlimited bots in a plan).

Frequently Asked Questions

No verified FAQs are available.

Getting Started

  1. 1 Step 1: Sign up for free (no credit card required) to start with the Always Free plan.
  2. 2 Step 2: Customize your AI Agent using ready-made templates or the visual Workflow builder.
  3. 3 Step 3: Connect the AI Agent to platforms (e.g., Facebook Messenger) and go live; configure helpdesk, ticketing and handover rules.

Support

email

Contact support or sales via [email protected].

community (Discord)

Join the CX Genie Discord for faster support, real-time help, updates, and community discussions (site invites users to 'Join our Discord').

sales / demo

Book a demo or use the 'Start for Free' and 'Book Demo' CTAs on the site to evaluate or onboard.

API

Available: No

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