powered-by-chatgpt
CX Genie is an AI-driven customer engagement platform that provides AI Agents, automated Workflows, helpdesk and live chat to deliver 24/7 multilingual customer support, lead collection, and seamless AI→human handover for teams, agencies, e-commerce and enterprises.
powered-by-chatgpt is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from Always Free
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powered-by-chatgpt
CX Genie is an AI-first customer engagement platform designed to automate and enhance customer support operations using AI Agents, visualized Workflows and human handover. The product targets customer support teams, agencies, e-commerce businesses and enterprises and advertises capabilities such as AI Auto-Reply, multi-channel support, ticket management, and custom AI training. The site positions CX Genie as a production-ready SaaS with free and paid plans, claims of increasing efficiency (advertised up to 500%), and customer testimonials describing real-world deployments and integrations (for example Facebook Messenger and a mobile app).
AI-powered platform to automate and enhance customer support with chatbots and live agent features.
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Claim this listing for $29Key Features
AI Agents
Create AI Agents that handle conversations, qualify leads, and automate responses using templates or custom visual Workflows.
AI Auto-Reply
24/7 automated replies in multiple languages with fast response times (site mentions responding in under 10 seconds).
Workflows & Visual Builder
Visualized Workflow editor and templates to configure conversation flows and automation logic without code.
Helpdesk & Ticket Management
Built-in helpdesk features, ticket mailbox, chat assignment methods and CSAT reporting to manage support teams.
Multi-source Responses & Learning
Multi-source response capability and the ability to learn from conversations and previous interactions (auto-training).
Emotion & Intent Detection
AI-driven detection for emotion and intent to improve routing and response accuracy.
Lead Capture & Forms
AI-collected lead forms, auto-collect feedback and capture phone/email for qualification and routing.
White Label & Multi-brand Support
White labeling and support for multiple brand bots available on Business and Enterprise plans.
Enterprise Security & SLA
Enterprise features include custom AI training models, SAML SSO, dedicated infrastructure and a 99.9% SLA commitment.
Pricing
Always Free: AI Agent, AI Auto Reply, Workflow, Live Chat, Help Desk; 1 seat; 200 conversations/month.
Free
Always Free- AI Agent
- AI Auto Reply
- Workflow
- Live Chat
Starter
$39.99/month- Everything from Free
- Workflow
- Live Chat
- Help Desk
Team
$89.99/month- Everything from Starter
- Workflow
- Live Chat
- Help Desk
Business
$249.99/month- Everything from Team
- Workflow
- Live Chat
- Help Desk
Enterprise
Custom (contact sales)- All Business features
- Custom AI Training Model
- SAML SSO
- Customized AI Model
Use Cases
Customer Support Automation
Automate common customer inquiries, provide 24/7 responses, reduce repetitive interactions and escalate complex cases to humans.
Sales & Lead Qualification
Use chatbots to engage visitors, qualify leads by asking key questions and route them to appropriate sales teams.
Multi-channel Support
Deploy bots across channels (e.g., Facebook Messenger) and connect AI Agents to platform endpoints for unified support.
Agency & Multi-brand Operations
Manage bots for multiple brands with white-labeling and multi-brand support to serve clients at scale.
Team Performance & Analytics
Track team activity, CSAT and performance metrics to improve support workflows and outcomes.
Integrations
Facebook Messenger
Customer reviews note quick and easy integration allowing customers to interact with the bot within Messenger.
Mobile App
Mobile app available so support teams can receive notifications and engage on the go (mentioned by reviewers).
Benefits
Limitations
Frequently Asked Questions
No verified FAQs are available.
Getting Started
- 1 Step 1: Sign up for free (no credit card required) to start with the Always Free plan.
- 2 Step 2: Customize your AI Agent using ready-made templates or the visual Workflow builder.
- 3 Step 3: Connect the AI Agent to platforms (e.g., Facebook Messenger) and go live; configure helpdesk, ticketing and handover rules.
Support
Contact support or sales via [email protected].
community (Discord)
Join the CX Genie Discord for faster support, real-time help, updates, and community discussions (site invites users to 'Join our Discord').
sales / demo
Book a demo or use the 'Start for Free' and 'Book Demo' CTAs on the site to evaluate or onboard.
API
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