Aipextech
AIPEX provides AI-powered in-property touchscreen and mobile concierge solutions for hotels, resorts, and vacation rentals that drive direct rebookings, enable guest self-service, and integrate with standard Amazon Alexa hardware.
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What it does
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Pricing snapshot
Freemium from Not specified on the page
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Aipextech
AIPEX offers an AI-powered touchscreen and mobile concierge platform for hotels, resorts, and vacation rentals designed to increase direct rebookings, streamline operations, and improve guest experience. The system uses conversational AI to let guests self-serve (ask questions, notify housekeeping, trigger maintenance), displays curated property content and recommendations, and proactively promotes extended stays to fill gaps between reservations. AIPEX runs on standard Amazon Alexa displays and includes a Virtual Concierge Portal for property management and configuration.
AIPEX provides AI-powered in-property touchscreen and mobile concierge solutions for hotels, resorts, and vacation rentals that drive direct rebookings, enable guest self-service, and integrate with standard Amazon Alexa hardware.
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Claim this listing for $29Key Features
AI-powered touchscreen
In-property smart displays provide conversational AI interactions, video welcomes, personalized welcome cards, and always-on curated content visible even when guests aren't interacting.
Automated rebooking and gap-night promotion
System detects gaps between reservations and promotes extended stays via on-screen offers, proactive notifications, and woven conversation to drive more direct bookings.
AI messaging and mobile concierge
AI-drafted responses for incoming guest messages and an AI Concierge available on guest phones to provide property information pre-arrival and during stays.
Operational automation
Guests can trigger operational actions (e.g., notifying housekeeping when checking out) and troubleshooting tips reduce maintenance calls, saving staff time.
Built on standard Alexa hardware
Delivered on widely deployed Amazon Alexa smart displays with specialized microcode, leveraging global-scale hardware for reliability and cost-efficiency.
Device lockdown & privacy protections
Devices are described as 'fiddle-proof' with built-in privacy protections to keep guest interactions safe and the hardware locked down for property use.
Pricing
Mobile solution free for five properties or less.
Subscription
Not specified on the page- AI-powered in-property displays and mobile concierge
- Device management, integrations, communications, reporting (subscription model referenced)
Use Cases
Vacation rentals / Property managers
Promote direct rebookings, fill gap nights, reduce inbound calls and streamline housekeeping and maintenance workflows for multi-property managers.
Hotels & Resorts
Provide guests with personalized welcomes, digital concierge services, curated local recommendations, and integrated smart-device control to enhance guest experience.
Small properties / Mobile-first deployments
Mobile solution aimed at small portfolios—free for five properties or fewer—allowing rapid deployment without dedicated in-property hardware for very small operators.
Integrations
Amazon Alexa hardware
Platform is built to run on standard Amazon Alexa smart displays with special microcode.
Smart home device control
Enables in-property smart home devices to be controlled by voice.
Benefits
Limitations
Frequently Asked Questions
No verified FAQs are available.
Getting Started
- 1 Sign up: Start the onboarding process via the AIPEX sign-up flow (Get started in less than 10 minutes).
- 2 Provision hardware: Use standard Amazon Alexa smart displays (AIPEX deploys on these devices).
- 3 Configure content: Log in to the Virtual Concierge Portal to add curated property information, messaging, and settings.
- 4 Deploy: Enable the concierge on devices and mobile to begin serving guests.
Support
Portal
Virtual Concierge Portal for account access and device/content management (Login to the Virtual Concierge Portal).
Documentation / Help pages
Site sections include Learn, Troubleshoot, FAQ and curated content pages for device management and integrations.
Contact
Contact Us and Support pages are listed on the site for sales or operational inquiries.
API
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