Auralis
Auralis is an enterprise-focused, fully managed AI support platform that delivers AI agents across chat, voice, email, and ticketing to resolve customer and IT support workflows using your data, with a free 30-day pilot.
Auralis is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
Quick Overview
Best for: Business Operations
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Free
Next step
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Auralis
Auralis provides fully managed enterprise AI agents that resolve customer and IT inquiries across chat, voice, email, and ticketing. The company positions itself as an outcome-oriented service: it builds, runs, and continuously tunes AI-powered support on a customer's own data, delivering resolutions, higher CSAT, and lower cost per contact. Auralis targets enterprises and large support operations and offers a free 30-day pilot on customer data and tickets with no required integration lift or maintenance by the customer.
Auralis is an enterprise-focused, fully managed AI support platform that delivers AI agents across chat, voice, email, and ticketing to resolve customer and IT support workflows using your data, with a free 30-day pilot.
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Claim this listingKey Features
Auralis Autopilot
AI-first resolution layer that autonomously resolves tickets before a human is needed, providing 24/7 instant and high-accuracy responses for end customers.
Auralis Assist
AI-assisted agent tooling that drafts replies, suggests macros, and performs instant CRM synchronization to boost agent productivity.
Auralis Audit
Real-time leadership dashboard to track CSAT, sentiment trends, team KPIs, and operational metrics for oversight and continuous improvement.
Auralis Answer
Voice-first conversational handling for complex calls using natural language processing to resolve voice interactions without queues.
Knowledge Center
A governed, permissioned knowledge repository for SOPs, runbooks, and manuals to prevent document silos and ensure a single source of truth.
SupportOS
Unified engine that runs voice, chat, assist, analytics, and knowledge as a single system to avoid integration silos.
Pricing
Free 30-day pilot on your data and tickets (trial offered); no published pricing tiers available on the page.
Use Cases
Customer Support
Resolve customer queries faster across channels with AI-powered self-service, agent assist, and seamless handoffs to human agents where necessary.
ITSM Support
Automate incident and ticket handling, streamline IT workflows, and reduce downtime through AI-driven routing and resolutions.
ERP Support
Simplify support for financial, supply chain, and operations processes within ERP ecosystems by integrating AI agents into ERP workflows.
Field Support
Integrate workflows and knowledge to improve coordination, maintenance, and service operations for field teams.
Integrations
Zendesk
Connects to Zendesk to operate inside existing helpdesk workflows.
Intercom
Integrates with Intercom for chat and customer messaging channels.
HubSpot
Syncs with HubSpot CRM to surface customer context and update records.
ServiceNow
Integrates with ServiceNow for ITSM ticketing and incident workflows.
Salesforce
Connects to Salesforce to work within CRM-driven support processes.
Freshdesk
Integrates with Freshdesk helpdesk for ticket automation and AI-assisted responses.
Other platforms (500+ tools)
Site states Auralis instantly integrates with 500+ tools and any platform with an API, enabling connection to CRMs, helpdesks, and support channels.
Benefits
Limitations
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Frequently Asked Questions
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Getting Started
- 1 Contact Auralis (Speak to an AI Expert or email [email protected]) to discuss your support use case.
- 2 Run a free 30-day pilot on your own data and tickets to validate outcomes without integration lift.
- 3 Auralis configures integrations, trains models on your data, and runs the managed AI support stack for you.
Support
Primary contact: [email protected] (listed on the site footer).
sales/demo
Request a demo or speak to an AI Expert via the site's 'Speak to an AI Expert' flow to start a pilot or enterprise engagement.
resources/docs
Resources such as case studies, blog, whitepapers, checklists, and guides are available from the site Resources menu.
API
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