Chert
Chert provides first-party iMessage infrastructure and workflow tooling—APIs and webhooks—to send, receive, route, and observe real iMessage conversations at scale for GTM, support, and B2C workflows.
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Quick Overview
Best for: Chat
What it does
AI Tools software for decision-makers comparing workflow fit and alternatives.
Best fit
Chat
Pricing snapshot
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Chert provides stable, first-party iMessage infrastructure and a workflow layer that lets teams send, receive, route, and observe native iMessage conversations at scale. It delivers peer-to-peer iMessage threads (blue-bubble UX) with delivery receipts, typing/reaction context, and file attachments, while falling back to SMS or RCS when recipients are not on iMessage. The product is aimed at GTM teams, customer support, and B2C conversational workflows who want higher-open/reply rates and native iMessage experiences.
Chert exposes a REST API and webhooks and offers native sync with common tools so conversations can be wired into CRMs and other systems; the company also offers onboarding assistance and an initial kickoff call to integrate iMessage into customer workflows.
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Claim this listing for $29Key Features
First‑party iMessage delivery
Outbound and inbound messages flow over Apple’s iMessage protocol with blue-bubble UX, read receipts, and tapbacks rather than carrier A2P SMS.
REST API & Webhooks
A REST API and webhooks for every inbound and outbound event so you can programmatically send, receive, and observe messages and wire them into internal systems.
SMS/RCS fallback
Automatic fallback to SMS or RCS when a recipient is not on iMessage, and the API surfaces channel distinctions.
Delivery receipts & audit trails
Per-message delivery receipts and webhook-ready status plus audit trails and observability for message state and events.
Phone number pools & identity management
Rotate sending identities, warm them gradually, and cap volume per identity to reduce throttling and spam heuristics.
Context preservation
Typing indicators, reactions, and reply context are preserved so AI or humans can follow up naturally within the thread.
Attachments in native thread
Attach menus, decks, PDFs, and links inside the same native iMessage thread.
Multi‑recipient threads and handoffs
Run multi‑recipient threads with named senders and clean handoffs between agents or workflow participants.
Native sync & integrations
Native sync for common events (lead created, meeting booked, opt-out received) and prebuilt integrations with CRMs and sales tools.
Pricing
Current pricing details are not available from the vendor source.
Use Cases
Onboarding
Welcome users the moment they sign up via iMessage and offer short product tours or next steps directly in the thread.
Customer support
Resolve support issues in iMessage without a portal or ticket queue; surface order updates and ETA information in-thread.
Conversational B2C agents
AI-driven assistants that book, reschedule, and answer questions within iMessage threads like a real person.
Outbound sales / GTM outreach
Cold or warm outreach to book meetings and start conversations with higher reply rates than traditional cold email or A2P SMS.
Lifecycle workflows
Use the same iMessage API to interpret replies and advance workflows such as booking meetings, confirmations, and follow-ups.
Integrations
Salesforce
Sync conversations and events into Salesforce to connect iMessage threads with CRM records.
Attio
Native integration to surface iMessage events in Attio.
GoHighLevel
Integration to connect iMessage workflows with GoHighLevel.
Slack
Route or surface conversation events into Slack for internal collaboration.
Close
Sync iMessage activity into Close CRM.
HubSpot
Native sync for common CRM events such as leads and booked meetings.
Vapi
Integration shown on the site for workflow/agent connectivity.
Benefits
Limitations
Frequently Asked Questions
Is this real iMessage, or just SMS branded as iMessage?
How is this different from sending SMS through Twilio?
What about deliverability and spam flags?
How do I connect Chert to the tools my team already uses?
Getting Started
- 1 Book a 20‑minute kickoff call to discuss your use case and integration plan.
- 2 Use Chert’s REST API and webhooks to connect inbound and outbound events into your systems (or request Chert handle integration during onboarding).
- 3 Configure phone number pools, identity warming, and routing rules; test message flows and fallback behavior before scaling.
Support
Book a Call
20‑minute kickoff call to discuss use case and integration (link available on site).
Contact
Contact page on the website for sales or general inquiries.
Docs / API
REST API and webhook endpoints are exposed for integration and development; referenced on the site.
API
Chert exposes a REST API and webhooks for every inbound and outbound event; native sync for common CRM events is provided.
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