Harmony
Harmony is a voice AI platform for revenue teams that runs real phone conversations to qualify leads, book meetings, run discovery calls, follow up, collect payments, and handle renewals and win-backs — deployable in minutes with no code or call center.
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Best for: AI Agents
What it does
AI Tools software for decision-makers comparing workflow fit and alternatives.
Best fit
AI Agents
Pricing snapshot
Pricing available on request
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Harmony
Harmony is a voice AI platform designed for revenue and go-to-market teams to automate and run real phone conversations. The platform handles inbound and outbound calls to qualify leads, book meetings, run discovery calls, perform follow-ups, collect payments, drive renewals, run win-back campaigns, and support upsell and cross-sell efforts. Harmony integrates with existing telephony and CRMs, offers a no-code agent builder and visual editing canvas, and emphasizes fast deployment — days, not quarters — while providing controls for compliance and auditability.
AI agents that resolve IT/HR tickets inside Slack and Teams Discussion | Link
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Claim this listing for $29Key Features
AI Sales Agents
Autonomous voice agents that run outreach, qualify leads, follow up, and hot-transfer warmed prospects to human reps.
AI Dialer
Predictive, power, and batch dialing so agents can operate outbound at scale.
Smart Routing & IVR Traversal
Understands inbound intent in under 400ms and navigates complex phone trees to reach the right stakeholder.
Agent Builder (Visual Editing Canvas)
Visual editing canvas and agent vibe builder to design agent scripts and test calls without code.
Call Analytics & QA
Every call is recorded, scored, and exportable with smart insights showing objections, drop-off points, and optimization opportunities.
Branded Caller ID
Present your brand name on outbound calls to improve answer rates.
Proactive Insights & AI Reports
AI-generated reports, proactive insights, and automated suggestions for optimization and A/B testing.
CRM & Telephony Integration
Writes dispositions, transcripts, and booked meetings back to your CRM and runs on existing telephony numbers.
Pricing
Current pricing details are not available from the vendor source.
Use Cases
Lead Qualification
Instantly screen inbound contacts, confirm match criteria, and log results.
Appointment Setting
Sync with calendar nodes to book qualified discovery slots.
Discovery Calls
Run structured discovery to capture pain points and budget and route leads to the right rep.
Book & Close
Take calls from pitch to signed by handling objections in the moment and hot-transferring warmed prospects.
Follow-ups & Nurturing
Re-engage dormant pipeline automatically using historic memory.
Renewals, Upsell & Cross-sell
Reach accounts before term end, spot fit from account history, and pitch additional products on-call.
Payment Reminders
Chase overdue balances politely, confirm intent to pay, and log promises.
Retention & Win-back
Catch cancel signals early, understand reasons, and make targeted save offers.
Industry-specific workflows
Pre-trained baselines for Healthcare, Finance, Real Estate, Insurance, SaaS, and E-commerce use cases described on the site.
Integrations
CRM integrations
Writes dispositions, transcripts, and booked meetings back to CRM records without manual copy.
Existing Telephony
Runs on your current telephony and keeps your numbers in place.
API
If a stack is not listed, Harmony will connect it through the API.
Benefits
Limitations
Frequently Asked Questions
What is voice AI?
Is it an AI or a human on the call?
How fast can voice AI go live?
Is voice AI TCPA and HIPAA compliant?
How is harmony.ai different from developer toolkits?
Does it integrate with my CRM or telephony?
Getting Started
- 1 Request a demo or contact sales (Try Demo Call / Contact Sales on the site).
- 2 Point Harmony at a phone number you want the agent to run on and connect your telephony.
- 3 Build the agent using your existing sales script on the visual editor and configure compliance controls.
- 4 Listen to test calls, iterate on the agent, and validate A/B tests before rollout.
- 5 Connect CRM write-back so dispositions, transcripts, and booked meetings land on records and go live.
Support
Contact Sales
Contact Sales / Talk to a Voice AI expert forms available on the site to discuss deployment and pilots.
Demo / Try Call
Request a live demo call from an agent via the Try Demo Call flow on the website.
Trust Center
Trust & legal resources and a Trust Center are available for security, compliance and privacy inquiries.
API
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